Elm Tree House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds20
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2019-01-19
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families visiting Elm Tree House consistently mention the warm reception they receive from staff. There's a sense that everyone who works there genuinely wants residents and their visitors to feel comfortable and at ease.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership73
- Resident happiness68
What inspectors found
Inspected 2019-01-19
Is this home safe?
Is the care effective?
Effective was rated Good at the February 2021 inspection. This domain covers whether staff have the skills and knowledge to support residents well, including dementia training, care planning, and coordination with health professionals such as GPs. The home lists dementia as a specialism, which means inspectors would have expected to see evidence of appropriate training and care planning. No concerns were recorded, suggesting these requirements were met. The published report does not, however, include specific examples of care plan content, training records reviewed, or GP access arrangements.Is this home caring?
Caring was rated Good at the February 2021 inspection. This is the domain most directly concerned with how staff interact with your parent day to day, including whether residents are treated with warmth, respect, and dignity, and whether their independence is supported rather than undermined. A Good rating in this domain indicates inspectors were satisfied with what they observed and heard. The published report does not include any direct quotes from residents or relatives, or specific examples of caring interactions that inspectors witnessed.Is the home responsive?
Responsive was rated Good at the February 2021 inspection. This domain covers whether the home tailors its support to each individual, whether there are meaningful activities on offer, and whether residents' changing needs, including end-of-life care preferences, are planned for and responded to. The home's small size of 20 beds should in principle make individual responsiveness more achievable than in larger settings. The published report does not describe specific activities, individual engagement approaches, or end-of-life planning processes.Is the home well-led?
Well-led was rated Good at the February 2021 inspection. Mrs Beverley Steele is named as Registered Manager and Mrs Vivien Gail Jones as Nominated Individual for Living Developments Limited. A named registered manager in post is a positive indicator; homes without a permanent manager tend to show more variable outcomes over time. A Good rating here indicates that governance systems, quality monitoring, and leadership culture were considered adequate by inspectors. The published report does not describe specific audit processes, how the home handles complaints, or the tenure of the current management team.
Source: CQC inspection report →
What the evidence base says
The team at Elm Tree House works with residents who have dementia, mental health conditions and physical disabilities. They provide residential care for people over 65, tailoring their approach to each person's individual needs. Dementia care forms part of the support available at Elm Tree House. The team understands that each person with dementia has their own story and needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elm Tree House holds a Good rating across all five inspection domains, which is a genuinely positive outcome for a small 20-bed home. However, the inspection report provided contains very limited detail beyond the headline ratings, so scores reflect confirmed Good status without the specific observations, quotes, or evidence that would push them higher.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families visiting Elm Tree House consistently mention the warm reception they receive from staff. There's a sense that everyone who works there genuinely wants residents and their visitors to feel comfortable and at ease.
What inspectors have recorded
How it sits against good practice
Getting to know Elm Tree House in person can help you decide if it feels right for your family.
Worth a visit
Elm Tree House is a small, 20-bed home in Newton le Willows registered to care for people over 65, including those living with dementia, mental health conditions, and physical disabilities. The most recent inspection, carried out in February 2021, awarded a Good rating across all five domains: safe, effective, caring, responsive, and well-led. That is a solid, consistent outcome and indicates that at the time of inspection the home was meeting all fundamental standards. The key uncertainty here is that the published inspection report contains very little descriptive detail. There are no direct quotes from your parent, other residents, or their families, and no specific inspector observations about day-to-day life inside the home. A Good rating is genuinely reassuring, but it tells you the home passed; it does not tell you what life actually feels like there. Before making a decision, visit at a mealtime if possible, ask how many staff are on duty overnight, find out what dementia training staff have completed, and ask when your parent's care plan would first be reviewed and how often you would be updated.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Elm Tree House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where staff friendliness creates a welcoming atmosphere for residents
Dedicated residential home Support in Newton Le Willows
Finding the right care environment matters deeply when your loved one needs support. Elm Tree House in Newton Le Willows provides residential care with a focus on creating a safe, welcoming space. The home supports people over 65 with various needs, including dementia, mental health conditions and physical disabilities.
Who they care for
The team at Elm Tree House works with residents who have dementia, mental health conditions and physical disabilities. They provide residential care for people over 65, tailoring their approach to each person's individual needs.
Dementia care forms part of the support available at Elm Tree House. The team understands that each person with dementia has their own story and needs.
“Getting to know Elm Tree House in person can help you decide if it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elm Tree House holds a Good rating across all five inspection domains, which is a genuinely positive outcome for a small 20-bed home. However, the inspection report provided contains very limited detail beyond the headline ratings, so scores reflect confirmed Good status without the specific observations, quotes, or evidence that would push them higher.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families visiting Elm Tree House consistently mention the warm reception they receive from staff. There's a sense that everyone who works there genuinely wants residents and their visitors to feel comfortable and at ease.
What inspectors have recorded
How it sits against good practice
Getting to know Elm Tree House in person can help you decide if it feels right for your family.
Worth a visit
Elm Tree House is a small, 20-bed home in Newton le Willows registered to care for people over 65, including those living with dementia, mental health conditions, and physical disabilities. The most recent inspection, carried out in February 2021, awarded a Good rating across all five domains: safe, effective, caring, responsive, and well-led. That is a solid, consistent outcome and indicates that at the time of inspection the home was meeting all fundamental standards. The key uncertainty here is that the published inspection report contains very little descriptive detail. There are no direct quotes from your parent, other residents, or their families, and no specific inspector observations about day-to-day life inside the home. A Good rating is genuinely reassuring, but it tells you the home passed; it does not tell you what life actually feels like there. Before making a decision, visit at a mealtime if possible, ask how many staff are on duty overnight, find out what dementia training staff have completed, and ask when your parent's care plan would first be reviewed and how often you would be updated.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elm Tree House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elm Tree House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where staff friendliness creates a welcoming atmosphere for residents
Dedicated residential home Support in Newton Le Willows
Finding the right care environment matters deeply when your loved one needs support. Elm Tree House in Newton Le Willows provides residential care with a focus on creating a safe, welcoming space. The home supports people over 65 with various needs, including dementia, mental health conditions and physical disabilities.
Who they care for
The team at Elm Tree House works with residents who have dementia, mental health conditions and physical disabilities. They provide residential care for people over 65, tailoring their approach to each person's individual needs.
Dementia care forms part of the support available at Elm Tree House. The team understands that each person with dementia has their own story and needs.
“Getting to know Elm Tree House in person can help you decide if it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
