Elm View Care Home – Bupa
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2019-12-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff who respond quickly when help is needed. During difficult times, particularly when someone is approaching the end of their life, the care team provides expert support that brings real comfort to relatives.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare72
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2019-12-31
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2024 inspection. This covers care planning, staff training, access to healthcare professionals, and nutrition. The published report does not describe how care plans are written or reviewed, what dementia training staff have completed, or how the home works with GPs and other health professionals. No concerns were flagged.Is this home caring?
The Caring domain was rated Good at the July 2024 inspection. This domain reflects whether staff treat the people in their care with kindness, dignity, and respect, and whether people's independence is supported. The published report includes no direct observations of staff interactions, no quotes from residents or families, and no examples of how dignity is maintained in practice. No concerns were identified.Is the home responsive?
The Responsive domain was rated Good at the July 2024 inspection. This covers whether the home tailors care to individual needs, provides meaningful activities, handles complaints well, and supports people at the end of life. The published report contains no detail about the activity programme, how individual preferences are recorded or acted on, or how complaints are managed. No concerns were identified.Is the home well-led?
The Well-led domain was rated Good at the July 2024 inspection, and the nominated individual is recorded as Mr Donald Day. The home is operated by Bupa Care Homes (ANS) Limited. The published report provides no detail about the registered manager's tenure, how staff are supported, how the home monitors quality, or how families are kept informed. The previous Requires Improvement rating means there were leadership or governance concerns previously, and the Good rating indicates these were addressed.
Source: CQC inspection report →
What the evidence base says
The home specialises in supporting people with sensory impairments, learning disabilities, and physical disabilities. They care for adults both under and over 65, creating a mixed community where different generations live alongside each other. For residents living with dementia, the team provides specialist support tailored to each person's needs. Staff understand how dementia affects daily life and work to maintain dignity and connection. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elm View Care Home has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so most scores sit in the 68-74 range reflecting confirmed positive ratings without the granular observations, quotes, or examples that would push them higher.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe staff who respond quickly when help is needed. During difficult times, particularly when someone is approaching the end of their life, the care team provides expert support that brings real comfort to relatives.
What inspectors have recorded
How it sits against good practice
If you'd like to learn more about how Elm View supports people with complex needs, the team welcomes conversations with families exploring their options.
Worth a visit
Elm View Care Home on Moor Lane in Clevedon was assessed in July 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a genuine improvement from its previous Requires Improvement rating, which matters because it shows the home identified problems and addressed them. The home is run by Bupa Care Homes and has 43 beds, supporting people with dementia, learning disabilities, physical disabilities, and sensory impairment, as well as older and younger adults who need nursing care. The main limitation of this report is that the published inspection text contains almost no specific detail about what inspectors actually saw, heard, or measured. There are no direct quotes from your parent's potential future neighbours or from their families, no observations of staff interactions, and no data on staffing ratios, activities, or food. A Good rating is reassuring, but it is not enough on its own. When you visit, ask to see the actual staffing rota for last week (counting permanent versus agency names on night shifts), request last month's activity schedule, and ask the manager how many incidents occurred in the past three months and what changed as a result. Those three questions will tell you far more than the rating alone.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elm View Care Home – Bupa measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elm View Care Home – Bupa describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in coastal Clevedon
Dedicated nursing home Support in Clevedon
When someone you love needs specialist support, finding the right place matters more than ever. Elm View Care Home in Clevedon brings together experienced staff who understand complex care needs. The home supports people of all ages, from younger adults with physical disabilities to older residents living with dementia.
Who they care for
The home specialises in supporting people with sensory impairments, learning disabilities, and physical disabilities. They care for adults both under and over 65, creating a mixed community where different generations live alongside each other.
For residents living with dementia, the team provides specialist support tailored to each person's needs. Staff understand how dementia affects daily life and work to maintain dignity and connection.
“If you'd like to learn more about how Elm View supports people with complex needs, the team welcomes conversations with families exploring their options.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elm View Care Home has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so most scores sit in the 68-74 range reflecting confirmed positive ratings without the granular observations, quotes, or examples that would push them higher.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe staff who respond quickly when help is needed. During difficult times, particularly when someone is approaching the end of their life, the care team provides expert support that brings real comfort to relatives.
What inspectors have recorded
How it sits against good practice
If you'd like to learn more about how Elm View supports people with complex needs, the team welcomes conversations with families exploring their options.
Worth a visit
Elm View Care Home on Moor Lane in Clevedon was assessed in July 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a genuine improvement from its previous Requires Improvement rating, which matters because it shows the home identified problems and addressed them. The home is run by Bupa Care Homes and has 43 beds, supporting people with dementia, learning disabilities, physical disabilities, and sensory impairment, as well as older and younger adults who need nursing care. The main limitation of this report is that the published inspection text contains almost no specific detail about what inspectors actually saw, heard, or measured. There are no direct quotes from your parent's potential future neighbours or from their families, no observations of staff interactions, and no data on staffing ratios, activities, or food. A Good rating is reassuring, but it is not enough on its own. When you visit, ask to see the actual staffing rota for last week (counting permanent versus agency names on night shifts), request last month's activity schedule, and ask the manager how many incidents occurred in the past three months and what changed as a result. Those three questions will tell you far more than the rating alone.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elm View Care Home – Bupa measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elm View Care Home – Bupa describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in coastal Clevedon
Dedicated nursing home Support in Clevedon
When someone you love needs specialist support, finding the right place matters more than ever. Elm View Care Home in Clevedon brings together experienced staff who understand complex care needs. The home supports people of all ages, from younger adults with physical disabilities to older residents living with dementia.
Who they care for
The home specialises in supporting people with sensory impairments, learning disabilities, and physical disabilities. They care for adults both under and over 65, creating a mixed community where different generations live alongside each other.
For residents living with dementia, the team provides specialist support tailored to each person's needs. Staff understand how dementia affects daily life and work to maintain dignity and connection.
“If you'd like to learn more about how Elm View supports people with complex needs, the team welcomes conversations with families exploring their options.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
