Elstree Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2023-02-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Relatives notice how residents seem settled and involved in what's happening around them. The friendly approach from staff makes visiting feel relaxed, and there's a sense that people are content in their daily routines.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2023-02-16
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This covers training, care planning, healthcare access, and nutrition. Dementia is listed as a specialism for this home, which means inspectors would have assessed whether dementia-specific training and practice meet expected standards. No specific detail on training content, GP involvement, or food quality is included in the published summary.Is this home caring?
The Caring domain was rated Good. This covers staff warmth, dignity, respect, and how well staff know the people they care for. A Good rating here is meaningful — it suggests inspectors found no systemic concerns about how staff treat residents. However, the published summary includes no direct observations of staff interactions, no resident quotes, and no specific examples of dignified or person-centred practice.Is the home responsive?
The Responsive domain was rated Good. This covers how well the home tailors care to individuals, the activities programme, and end-of-life planning. The home supports people living with dementia and physical disabilities, both of which require adapted, individualised approaches to engagement. No specific activities, examples of one-to-one engagement, or end-of-life planning detail is included in the published summary.Is the home well-led?
The Well-Led domain was rated Good. The registered manager is Mrs Yolanda Gengania Decastro, with Ms Anna Gretchen Selby listed as Nominated Individual. The home is operated by HC-One No.1 Limited. A Good Well-Led rating suggests the inspection found adequate governance, accountability structures, and a culture that supports safe care. No specific detail on manager visibility, staff culture, or how the home handles complaints is available in the published summary.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those living with dementia or physical disabilities. This means they're set up to support people with varying needs in the same community. For residents living with dementia, the home provides specialist support alongside their general care. The team understands the importance of maintaining familiar routines and creating a secure environment. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elstree Court Care Home received a solid Good rating across all five inspection domains, indicating consistent, reliable care — but the inspection report contains limited specific observations, quotes, or detail, meaning many scores sit in the 'mentioned but not verified' range.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Relatives notice how residents seem settled and involved in what's happening around them. The friendly approach from staff makes visiting feel relaxed, and there's a sense that people are content in their daily routines.
What inspectors have recorded
How it sits against good practice
If you're considering care options in Eastbourne, visiting Elstree Court could help you get a feel for whether it might suit your family member.
Worth a visit
Elstree Court Care Home, on Meads Road in Eastbourne, was rated Good across all five inspection domains following an assessment in January 2023 — a stable, consistent result with no deterioration from its previous rating. The home is registered to care for up to 41 people, including those living with dementia and physical disabilities, and provides nursing care. The registered manager, Mrs Yolanda Gengania Decastro, was in post at the time of inspection, and the Well-Led domain was rated Good, suggesting adequate governance and leadership. The main limitation here is that the published inspection summary contains very little specific detail — no direct observations, no resident or family quotes, and no examples of practice that would allow a fuller picture to emerge. A Good rating is genuinely positive and should not be dismissed, but it tells you the minimum standard is met, not whether this home is the right fit for your mum or dad specifically. Before making a decision, visit at different times of day, ask how many permanent staff are on the dementia unit after 8pm, and find out how often care plans are reviewed and whether families are invited to take part.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elstree Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elstree Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warm welcomes meet thoughtful daily routines
Compassionate Care in Eastbourne at Elstree Court Care Home
Families visiting Elstree Court Care Home in Eastbourne often comment on the welcoming atmosphere they find. This care home supports adults of all ages, including those living with dementia or physical disabilities. What stands out to visitors is seeing residents engaged in their day, whether that's joining in activities or simply enjoying the comfortable surroundings.
Who they care for
The home cares for adults both under and over 65, including those living with dementia or physical disabilities. This means they're set up to support people with varying needs in the same community.
For residents living with dementia, the home provides specialist support alongside their general care. The team understands the importance of maintaining familiar routines and creating a secure environment.
“If you're considering care options in Eastbourne, visiting Elstree Court could help you get a feel for whether it might suit your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elstree Court Care Home received a solid Good rating across all five inspection domains, indicating consistent, reliable care — but the inspection report contains limited specific observations, quotes, or detail, meaning many scores sit in the 'mentioned but not verified' range.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Relatives notice how residents seem settled and involved in what's happening around them. The friendly approach from staff makes visiting feel relaxed, and there's a sense that people are content in their daily routines.
What inspectors have recorded
How it sits against good practice
If you're considering care options in Eastbourne, visiting Elstree Court could help you get a feel for whether it might suit your family member.
Worth a visit
Elstree Court Care Home, on Meads Road in Eastbourne, was rated Good across all five inspection domains following an assessment in January 2023 — a stable, consistent result with no deterioration from its previous rating. The home is registered to care for up to 41 people, including those living with dementia and physical disabilities, and provides nursing care. The registered manager, Mrs Yolanda Gengania Decastro, was in post at the time of inspection, and the Well-Led domain was rated Good, suggesting adequate governance and leadership. The main limitation here is that the published inspection summary contains very little specific detail — no direct observations, no resident or family quotes, and no examples of practice that would allow a fuller picture to emerge. A Good rating is genuinely positive and should not be dismissed, but it tells you the minimum standard is met, not whether this home is the right fit for your mum or dad specifically. Before making a decision, visit at different times of day, ask how many permanent staff are on the dementia unit after 8pm, and find out how often care plans are reviewed and whether families are invited to take part.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elstree Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elstree Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warm welcomes meet thoughtful daily routines
Compassionate Care in Eastbourne at Elstree Court Care Home
Families visiting Elstree Court Care Home in Eastbourne often comment on the welcoming atmosphere they find. This care home supports adults of all ages, including those living with dementia or physical disabilities. What stands out to visitors is seeing residents engaged in their day, whether that's joining in activities or simply enjoying the comfortable surroundings.
Who they care for
The home cares for adults both under and over 65, including those living with dementia or physical disabilities. This means they're set up to support people with varying needs in the same community.
For residents living with dementia, the home provides specialist support alongside their general care. The team understands the importance of maintaining familiar routines and creating a secure environment.
The home & environment
The home maintains high standards of cleanliness throughout, something families consistently appreciate. Visitors describe pleasant surroundings where residents can enjoy different activities, including music and movement sessions that bring people together.
“If you're considering care options in Eastbourne, visiting Elstree Court could help you get a feel for whether it might suit your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
