Elton Hall Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds70
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
- Last inspected2019-12-07
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere here strikes visitors as notably calm and peaceful. Staff come across as both professional and genuinely friendly, creating an environment where people feel comfortable approaching them with questions or concerns.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2019-12-07
Is this home safe?
Is the care effective?
Inspectors rated the Effective domain Good at the January 2022 inspection. This domain covers training, care planning, nutrition, and access to healthcare. The home lists dementia as a specialism, which means staff should have specific training in supporting people with dementia, not just general care qualifications. No detail on training content, care plan review frequency, GP access arrangements, or food quality observations is available in the published inspection text.Is this home caring?
Inspectors rated the Caring domain Good at the January 2022 inspection. This domain covers staff warmth, dignity, privacy, and whether people are treated as individuals. Staff warmth and compassion are the two biggest drivers of family satisfaction in our review data, mentioned in 57.3% and 55.2% of positive reviews respectively. No specific inspector observations about staff interactions, preferred names, or the pace of care are included in the published inspection text. No resident or relative quotes are recorded.Is the home responsive?
Inspectors rated the Responsive domain Good at the January 2022 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. The home supports people with dementia and mental health conditions, which means meaningful, tailored activities matter more than a standard group programme. No specific activities are described in the published inspection text. No detail on individual engagement for people who cannot join group sessions, or on end-of-life planning, is available.Is the home well-led?
Inspectors rated the Well-led domain Good at the January 2022 inspection. A named registered manager, Vicky Mckie, and a nominated individual, Mr Howard Emanuel, are both recorded. The home is operated by Bondcare (Ambassador) Limited. The improvement from a previous Requires Improvement rating across all domains suggests that leadership has been effective in driving change. No detail on manager tenure, staff culture, governance systems, or how the home handles complaints and feedback is included in the published inspection text.
Source: CQC inspection report →
What the evidence base says
The team at Elton Hall supports adults both under and over 65, including those living with dementia or mental health conditions. For families navigating dementia care, the home provides support within their peaceful environment. Their experience includes working with residents at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elton Hall Care Home scores 72 out of 100. The home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive signal, but the inspection report available contains limited specific detail to confirm how that improvement looks day to day.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors as notably calm and peaceful. Staff come across as both professional and genuinely friendly, creating an environment where people feel comfortable approaching them with questions or concerns.
What inspectors have recorded
How it sits against good practice
If you're weighing up options for someone you love, seeing Elton Hall's calm atmosphere firsthand might help you get a feel for whether it's the right fit.
Worth a visit
Elton Hall Care Home in Elton Village, Stockton on Tees, was rated Good across all five inspection domains at its last inspection in January 2022, published in February 2022. This represents a meaningful improvement from a previous Requires Improvement rating, and covers safety, effective care, kindness, responsiveness, and leadership. The home accommodates up to 70 people and holds a specialism in dementia, mental health conditions, and care for both older and younger adults. A named registered manager, Vicky Mckie, was in post at the time of inspection. The main limitation of this Family View is that the published inspection text contains very limited specific detail. The Good ratings confirm that inspectors were broadly satisfied across all areas, but without inspector observations, resident testimony, or specific examples, it is difficult to tell you exactly what good looks like here day to day. Before making a decision, visit in person and use the checklist questions below. Pay particular attention to night staffing numbers for a home of this size, how the team manages distress in people with dementia, and how consistently the same faces appear on the rota.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elton Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elton Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding calm in Stockton with friendly professionals who understand
Compassionate Care in Stockton On Tees at Elton Hall Care Home
When you're looking for somewhere that feels genuinely peaceful, Elton Hall Care Home in Stockton On Tees offers a clean, welcoming environment where professional staff create a sense of stability. People who've spent time here talk about the friendliness of the team and how residents seem to settle in for the long term.
Who they care for
The team at Elton Hall supports adults both under and over 65, including those living with dementia or mental health conditions.
For families navigating dementia care, the home provides support within their peaceful environment. Their experience includes working with residents at different stages of their dementia journey.
“If you're weighing up options for someone you love, seeing Elton Hall's calm atmosphere firsthand might help you get a feel for whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elton Hall Care Home scores 72 out of 100. The home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive signal, but the inspection report available contains limited specific detail to confirm how that improvement looks day to day.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors as notably calm and peaceful. Staff come across as both professional and genuinely friendly, creating an environment where people feel comfortable approaching them with questions or concerns.
What inspectors have recorded
How it sits against good practice
If you're weighing up options for someone you love, seeing Elton Hall's calm atmosphere firsthand might help you get a feel for whether it's the right fit.
Worth a visit
Elton Hall Care Home in Elton Village, Stockton on Tees, was rated Good across all five inspection domains at its last inspection in January 2022, published in February 2022. This represents a meaningful improvement from a previous Requires Improvement rating, and covers safety, effective care, kindness, responsiveness, and leadership. The home accommodates up to 70 people and holds a specialism in dementia, mental health conditions, and care for both older and younger adults. A named registered manager, Vicky Mckie, was in post at the time of inspection. The main limitation of this Family View is that the published inspection text contains very limited specific detail. The Good ratings confirm that inspectors were broadly satisfied across all areas, but without inspector observations, resident testimony, or specific examples, it is difficult to tell you exactly what good looks like here day to day. Before making a decision, visit in person and use the checklist questions below. Pay particular attention to night staffing numbers for a home of this size, how the team manages distress in people with dementia, and how consistently the same faces appear on the rota.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elton Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elton Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding calm in Stockton with friendly professionals who understand
Compassionate Care in Stockton On Tees at Elton Hall Care Home
When you're looking for somewhere that feels genuinely peaceful, Elton Hall Care Home in Stockton On Tees offers a clean, welcoming environment where professional staff create a sense of stability. People who've spent time here talk about the friendliness of the team and how residents seem to settle in for the long term.
Who they care for
The team at Elton Hall supports adults both under and over 65, including those living with dementia or mental health conditions.
For families navigating dementia care, the home provides support within their peaceful environment. Their experience includes working with residents at different stages of their dementia journey.
The home & environment
The home maintains high standards of cleanliness throughout, something families particularly appreciate when they visit. The overall environment feels well-kept and peaceful, giving a sense of care that extends to every corner.
“If you're weighing up options for someone you love, seeing Elton Hall's calm atmosphere firsthand might help you get a feel for whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
