Evergreen Court
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds17
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-01-29
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe the staff here as brilliant and wonderful in their approach to care. There's a warmth that comes through in how the team interacts with everyone — an easy, affectionate way of being that helps create a welcoming atmosphere.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2020-01-29
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering training, care planning, healthcare access, nutrition, and the extent to which staff understand each resident's individual needs. No specific detail about dementia training content, care plan review schedules, GP visit frequency, or nutritional monitoring is provided in the available inspection text. The home's registration as a dementia specialist service means inspectors would have considered dementia-specific competencies as part of this assessment. The improvement from Requires Improvement suggests that any earlier gaps in practice have been addressed, though the nature of those gaps is not described.Is this home caring?
The Caring domain was rated Good, encompassing staff warmth, dignity, respect, and independence. This is the domain families most frequently cite as their primary concern in our review data. No direct observations of staff interactions, no resident quotes, and no specific examples of dignified or compassionate care are recorded in the available inspection text. The Good rating implies inspectors were satisfied with what they observed, but the absence of detail means it is not possible to verify the specific quality of everyday interactions. Staff-to-resident familiarity — particularly knowing preferred names, personal histories, and communication styles — is critical for dementia care and is not described.Is the home responsive?
The Responsive domain was rated Good, covering activities, individual engagement, and how the home responds to changing needs. No specific description of the activities programme, timetable, or individual engagement provision is available in the inspection text. For a 17-bed dementia-specialist home, responsiveness should include both group activities and meaningful one-to-one engagement for residents who cannot participate in groups — but neither is described. End-of-life planning, which falls under Responsive, is also not referenced in the available findings.Is the home well-led?
The Well-Led domain was rated Good, and a named Registered Manager — Miss Katie Elizabeth Hodgson — and Nominated Individual — Mr Sanjai Ahitan — are both recorded in the registration data, indicating a clear and accountable leadership structure. The improvement from Requires Improvement to Good across all five domains is a meaningful indicator that leadership has driven genuine change rather than superficial compliance. No information about manager tenure, staff culture, bottom-up empowerment, or governance processes is described in the available inspection text. A monitoring review in July 2023 found no evidence requiring a reassessment, suggesting the improvements have been sustained.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults over 65, including those living with dementia. For those caring for someone with dementia, the home offers specialised support. The team understands the unique challenges families face and provides care tailored to each person's needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Evergreen Court has achieved a Good rating across all five inspection domains — a meaningful improvement from its previous Requires Improvement — but the published report text contains very limited specific detail, so the Family Score reflects the rating rather than verified observations, quotes, or examples.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe the staff here as brilliant and wonderful in their approach to care. There's a warmth that comes through in how the team interacts with everyone — an easy, affectionate way of being that helps create a welcoming atmosphere.
What inspectors have recorded
What stands out is how staff look after family members as well as residents. During difficult periods, that extra support and understanding can make all the difference.
How it sits against good practice
Sometimes the smallest kindnesses mean the most.
Worth a visit
Evergreen Court in Middlesbrough was rated Good across all five inspection domains when last assessed in January 2022 — a genuine and meaningful improvement from its previous Requires Improvement rating. That upward trajectory is a positive signal: it suggests the registered manager and the team responded to earlier concerns and made real changes. At 17 beds, this is a small, intimate home specialising in dementia care for older adults, which can offer a more consistent, familiar environment than larger settings. A subsequent monitoring review in July 2023 found no evidence requiring a reassessment of the rating. The main limitation for families using this report is that the published inspection text contains very little specific detail — no direct observations of care interactions, no resident or family quotes, and no descriptions of the physical environment, staffing numbers, or activity provision. The Good rating is real and worth noting, but it cannot tell you whether your mum would feel settled here, whether the dementia environment is truly adapted, or how the home manages nights. When you visit, pay particular attention to what happens in corridors and communal spaces — are staff interacting with residents spontaneously, or only when called upon? Ask specifically how many permanent staff are on duty after 8pm, how often GP visits occur, and whether you can see a sample care plan to understand how individual preferences are captured.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Evergreen Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Evergreen Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring support through life's most difficult moments
Residential home in Middlesbrough: True Peace of Mind
When families face the hardest decisions about care, finding somewhere that offers genuine compassion matters deeply. Evergreen Court in Middlesbrough provides residential care for older people, including those living with dementia. The home has built a reputation for supporting both residents and their families through challenging times.
Who they care for
The home specialises in caring for adults over 65, including those living with dementia.
For those caring for someone with dementia, the home offers specialised support. The team understands the unique challenges families face and provides care tailored to each person's needs.
“Sometimes the smallest kindnesses mean the most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Evergreen Court has achieved a Good rating across all five inspection domains — a meaningful improvement from its previous Requires Improvement — but the published report text contains very limited specific detail, so the Family Score reflects the rating rather than verified observations, quotes, or examples.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe the staff here as brilliant and wonderful in their approach to care. There's a warmth that comes through in how the team interacts with everyone — an easy, affectionate way of being that helps create a welcoming atmosphere.
What inspectors have recorded
What stands out is how staff look after family members as well as residents. During difficult periods, that extra support and understanding can make all the difference.
How it sits against good practice
Sometimes the smallest kindnesses mean the most.
Worth a visit
Evergreen Court in Middlesbrough was rated Good across all five inspection domains when last assessed in January 2022 — a genuine and meaningful improvement from its previous Requires Improvement rating. That upward trajectory is a positive signal: it suggests the registered manager and the team responded to earlier concerns and made real changes. At 17 beds, this is a small, intimate home specialising in dementia care for older adults, which can offer a more consistent, familiar environment than larger settings. A subsequent monitoring review in July 2023 found no evidence requiring a reassessment of the rating. The main limitation for families using this report is that the published inspection text contains very little specific detail — no direct observations of care interactions, no resident or family quotes, and no descriptions of the physical environment, staffing numbers, or activity provision. The Good rating is real and worth noting, but it cannot tell you whether your mum would feel settled here, whether the dementia environment is truly adapted, or how the home manages nights. When you visit, pay particular attention to what happens in corridors and communal spaces — are staff interacting with residents spontaneously, or only when called upon? Ask specifically how many permanent staff are on duty after 8pm, how often GP visits occur, and whether you can see a sample care plan to understand how individual preferences are captured.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Evergreen Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Evergreen Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring support through life's most difficult moments
Residential home in Middlesbrough: True Peace of Mind
When families face the hardest decisions about care, finding somewhere that offers genuine compassion matters deeply. Evergreen Court in Middlesbrough provides residential care for older people, including those living with dementia. The home has built a reputation for supporting both residents and their families through challenging times.
Who they care for
The home specialises in caring for adults over 65, including those living with dementia.
For those caring for someone with dementia, the home offers specialised support. The team understands the unique challenges families face and provides care tailored to each person's needs.
Management & ethos
What stands out is how staff look after family members as well as residents. During difficult periods, that extra support and understanding can make all the difference.
“Sometimes the smallest kindnesses mean the most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
