Dementia Care Home

Fairfield care home

Butler Crescent, Coventry, West Midlands, CV7 9DA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds37
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2018-10-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe an atmosphere where residents feel genuinely comfortable and settled. The staff work closely with relatives, making sure everyone's involved in care decisions rather than feeling shut out.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-10-25

  • Is this home safe?

    Not yet rated
    Fairfield was rated Good for safety at its July 2025 inspection. The published report does not include specific detail about staffing ratios, medicines management, falls prevention, or how the home responds to safety incidents. A Good rating in this domain indicates inspectors did not identify significant concerns, but the evidence available publicly is limited to that headline judgement.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Fairfield received a Good rating for effectiveness at the July 2025 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published text does not include specific detail about dementia training content, how frequently care plans are reviewed, how GP access is arranged, or how mealtimes are managed for residents with eating difficulties.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Fairfield was rated Good for caring at the July 2025 inspection. This domain covers staff warmth, dignity, respect, and how well staff know the people they care for as individuals. The published report does not include direct inspector observations of staff interactions, resident reactions, or the small details, such as use of preferred names and unhurried pace, that tell you most about a caring culture.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Fairfield was rated Good for responsiveness at the July 2025 inspection. This domain covers activities, individual engagement, how the home responds to changing needs, and end-of-life care. The published report does not describe the activities programme, whether one-to-one engagement is provided for residents who cannot join groups, or how the home supports residents with complex or changing needs.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Fairfield was rated Good for leadership at the July 2025 inspection. Mrs Maryann Walker is the registered manager and Mr Ed Russell is the nominated individual for WCS Care Group Limited. The published report does not include detail about the manager's visibility, how long she has been in post, how staff are supported to raise concerns, or how the home uses audit and feedback to improve.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Fairfield supports residents with dementia, mental health conditions, physical disabilities and sensory impairments. They care for both younger adults under 65 and older residents. For residents living with dementia, the structured activity programmes help provide routine and engagement. Staff work to understand each person's individual needs and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Fairfield received a Good rating across all five domains at its July 2025 inspection, which is a positive baseline. However, the published report text contains very limited specific detail, so scores reflect confirmed Good ratings without the direct observations, quotes, or specific examples that would justify higher marks.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe an atmosphere where residents feel genuinely comfortable and settled. The staff work closely with relatives, making sure everyone's involved in care decisions rather than feeling shut out.

Lens 02

What inspectors have recorded

Staff at Fairfield show real attentiveness to residents' needs, actively engaging with them throughout the day. While one family mentioned concerns about staffing levels, others speak of responsive care teams who make time for proper conversations.

Lens 03

How it sits against good practice

If you're looking for somewhere in Coventry where your family's input genuinely shapes the care, Fairfield could be worth exploring.

DCC Recommendation

Worth a visit

Fairfield, on Butler Crescent in Coventry, was rated Good across all five inspection domains at its most recent assessment in July 2025. The home is run by WCS Care Group Limited and has a named registered manager in post. It is registered to support people with dementia, mental health conditions, physical disabilities, and sensory impairments, as well as older and younger adults, across its 37 beds. The main limitation for families is that the published report text contains very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no examples of individual care in practice. A Good rating is genuinely reassuring, but it cannot answer the questions that matter most to you. Before making a decision, visit in person at different times of day, ask to see a sample activity timetable, ask how many permanent staff were on the dementia unit last week compared to agency staff, and find out how the home will keep you informed if your parent's health changes.

The three questions to ask when you visit

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In Their Own Words

How Fairfield care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Fairfield care home says about itself

Where families feel heard and residents stay active in Coventry

Compassionate Care in Coventry at Fairfield

When families visit Fairfield in Coventry, they often notice how staff take time to really listen. This West Midlands care home creates structured days filled with activities, from exercise programmes to social events. It's a place where your loved one's voice matters.

Care & specialisms

Who they care for

    Fairfield supports residents with dementia, mental health conditions, physical disabilities and sensory impairments. They care for both younger adults under 65 and older residents.

    How they describe their dementia care

    For residents living with dementia, the structured activity programmes help provide routine and engagement. Staff work to understand each person's individual needs and preferences.

    “If you're looking for somewhere in Coventry where your family's input genuinely shapes the care, Fairfield could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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