Dementia Care Home

Fairmount Care Home

Fairmount Residential Care Home, Mottingham Lane, Bromley, London, SE9 4RT

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
56/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds38
  • SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
  • Last inspected2023-02-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness60
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-02-28 Report published 2023-02-28

  • Is this home safe?

    Good
    Fairmount received a Good rating for safety at the February 2023 inspection. The home improved from a previous Requires Improvement rating, which indicates that earlier safety concerns were identified and addressed. The published inspection summary does not include specific detail about staffing ratios, medicines management, falls recording, or infection control practices. A named registered manager is in place. The July 2023 monitoring review did not find evidence requiring a reassessment of the Good rating.
    Verified by inspector
  • Is the care effective?

    Good
    Fairmount received a Good rating for effectiveness at the February 2023 inspection. The Effective domain covers care planning, training, healthcare access, and nutrition. The home lists dementia as a specialism alongside support for physical disabilities, learning disabilities, and sensory impairments. The published inspection summary does not record specific detail about care plan content, GP access frequency, or dementia training programmes. No information about food quality, menu choice, or resident nutrition feedback is included in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    Fairmount received a Good rating for caring at the February 2023 inspection. The Caring domain covers staff warmth, dignity, respect, and support for independence. No specific inspector observations, direct quotes from people living at the home, or relative feedback are recorded in the published summary. The improvement from Requires Improvement suggests previous concerns in this area were also addressed, though the earlier inspection findings are not reproduced here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Fairmount received a Good rating for responsiveness at the February 2023 inspection. The Responsive domain covers activities, individual engagement, and how well the home meets each person's specific needs and preferences. The home supports people with a range of conditions including dementia, physical disabilities, and sensory impairments, which requires a genuinely varied and tailored approach. The published inspection summary does not record specific detail about the activities programme, one-to-one engagement, or how individual preferences are acted on in practice.
    Verified by inspector
  • Is the home well-led?

    Good
    Fairmount received a Good rating for well-led at the February 2023 inspection. The home is run by Chislehurst Care Limited with Mrs Violeta Sullivan as registered manager and Ms Amanda Finn as nominated individual. The improvement from a previous Requires Improvement rating across all five domains is a positive indicator that leadership identified problems and made effective changes. A monitoring review in July 2023 found no evidence requiring reassessment of the Good rating. No specific detail about management visibility, staff culture, governance processes, or family communication mechanisms is recorded in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for adults over 65 with a range of needs including dementia, physical disabilities, sensory impairments, and learning disabilities. This breadth of expertise means your parent can receive appropriate care as their needs change over time, without having to move to a different home. For those living with dementia or degenerative conditions, the team here understands the importance of consistent, patient care. Staff are experienced in supporting people through the challenges these conditions bring. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

56/ 100

DCC Family Score

Fairmount was rated Good across all five inspection domains after improving from Requires Improvement, which is a meaningful positive signal. However, the published inspection report contains very limited narrative detail, so scores reflect the Good rating rather than specific observed evidence, and several themes could not be assessed beyond the headline grade.

Homes in London typically score 68–82.
DCC Recommendation

Worth a visit

Fairmount Residential Care Home in Mottingham Lane, London, was rated Good at its inspection in February 2023, with that report published in April 2023. This is a genuinely positive result, and it carries extra weight because the home had previously been rated Requires Improvement, meaning the team identified what was not working and fixed it. All five inspection domains, covering safety, effectiveness, caring, responsiveness, and leadership, were rated Good. The home supports up to 38 people across a range of needs including dementia, physical disabilities, and learning disabilities. The main limitation of this report is that the published inspection summary is brief and contains very little narrative detail. Scores here reflect the Good rating rather than specific observed evidence, so there is genuine uncertainty about what day-to-day life looks like at Fairmount. On a visit, ask to see last week's actual staffing rota (not a template) and count permanent versus agency names, particularly on nights. Ask how care plans are reviewed and whether families are included. Speak to staff you encounter in corridors, not just the manager, and notice whether they seem unhurried and whether they know the names and preferences of the people they are caring for.

The three questions to ask when you visit

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In Their Own Words

How Fairmount Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Fairmount Care Home says about itself

Where kindness meets capability in specialist London care

Fairmount – Your Trusted residential home

When specialist care becomes essential, families need reassurance that their loved one will be understood and supported. Fairmount in London provides exactly that kind of experienced care for older adults with complex needs. The home specialises in supporting residents with dementia, physical disabilities, and sensory impairments, offering skilled care in bright, well-maintained surroundings.

Care & specialisms

Who they care for

    The home provides specialist support for adults over 65 with a range of needs including dementia, physical disabilities, sensory impairments, and learning disabilities. This breadth of expertise means your parent can receive appropriate care as their needs change over time, without having to move to a different home.

    How they describe their dementia care

    For those living with dementia or degenerative conditions, the team here understands the importance of consistent, patient care. Staff are experienced in supporting people through the challenges these conditions bring.

    “The combination of specialist knowledge and genuine care makes all the difference when you're looking for the right place.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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