Dementia Care Home

Fountain Lodge

33 Stoke Green, Coventry, West Midlands, CV3 1FP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
  • Last inspected2022-04-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Residents speak warmly about the staff, with some calling them friends rather than carers. Families notice their relatives looking content and settled, expressing happiness about their new home. The care team treats people with real dignity and respect, taking time to understand individual needs.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-04-06

  • Is this home safe?

    Good
    Safe was rated Good at the January 2022 inspection. This suggests inspectors were satisfied with how the home manages risk, staffing, medicines, and infection control at the time of the visit. The home is registered to provide nursing care for up to 30 people across a wide range of needs, including dementia, mental health conditions, learning disabilities, and physical disabilities. No specific staffing ratios, falls data, or infection control detail is recorded in the published summary. The improvement from the previous Requires Improvement rating indicates concerns identified earlier have been addressed.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the January 2022 inspection. This domain covers training, care planning, healthcare access, and nutrition. The home is a nursing home, meaning registered nurses are present, which is relevant for the range of complex needs the home supports. No specific detail on dementia training content, GP access arrangements, care plan review frequency, or food quality is recorded in the published summary. The Good rating indicates inspectors were satisfied with the overall standard, but the evidence behind that judgement is not visible in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the January 2022 inspection. This domain assesses whether staff are kind, respectful, and treat people with dignity. The published summary does not include direct inspector observations of staff interactions, quotes from residents or relatives, or specific examples of how dignity and privacy are maintained in practice. The Good rating suggests inspectors were satisfied overall. The home supports a wide range of needs, including people with dementia and mental health conditions, where non-verbal communication and consistent, unhurried care are particularly important.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the January 2022 inspection. This domain assesses whether care is tailored to individual needs, whether activities are meaningful and accessible, and whether end-of-life care is planned. The home supports people with a wide range of needs including dementia, learning disabilities, and sensory impairments, which means responsiveness requires a genuinely individualised approach rather than a standard programme. No detail on activity scheduling, one-to-one engagement, or end-of-life planning is recorded in the published summary.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement at the January 2022 inspection, the only domain not to achieve a Good rating. This means inspectors found concerns about governance, management oversight, or the home's ability to identify and act on its own weaknesses. The registered manager is named as Mr Basudev Lamichhane, and the nominated individual is Mr Dean Peter Marsden. The published summary does not specify what precisely was found to be inadequate under this domain, which makes it difficult to assess how serious the concerns were or whether they have since been addressed. This was the home's sixth inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Fountain Lodge supports adults with complex needs including dementia, learning disabilities, mental health conditions and physical disabilities. They care for both younger and older adults, with expertise in sensory impairments and substance misuse challenges. The home provides specialist dementia care as part of their broader support for complex conditions. Staff show particular skill in helping people with dementia feel settled and maintain connections with their families. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Fountain Lodge Care Home scored 68 out of 100. Most care domains rated Good at the January 2022 inspection, but the Well-led domain remained at Requires Improvement, which limits confidence in the home's consistency and accountability.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Residents speak warmly about the staff, with some calling them friends rather than carers. Families notice their relatives looking content and settled, expressing happiness about their new home. The care team treats people with real dignity and respect, taking time to understand individual needs.

Lens 02

What inspectors have recorded

The care manager gets particular praise for keeping everything running smoothly and staying responsive when families have concerns. Nursing staff bring professional skills to coordinating complex care needs. People appreciate how the team keeps families involved in care decisions.

Lens 03

How it sits against good practice

For families navigating complex care needs, Fountain Lodge offers experienced support across many different conditions.

DCC Recommendation

Worth a visit

Fountain Lodge Care Home, at 33 Stoke Green, Coventry, was rated Good overall at its inspection in January 2022, having improved from a previous rating of Requires Improvement. The four domains of safe, effective, caring, and responsive were all rated Good, which is a meaningful step forward and suggests the home has addressed earlier concerns in day-to-day care delivery. However, Well-led was rated Requires Improvement at the same inspection, which matters for families because leadership quality predicts how a home responds when things go wrong. The published inspection summary contains limited specific detail: there are no direct inspector observations, resident or relative quotes, or staffing ratios recorded. This means the Good ratings are difficult to evaluate in depth. When you visit, focus your questions on night staffing numbers, how the management team handles complaints and incidents, and whether the registered manager is a consistent, familiar presence to staff and the people living there.

The three questions to ask when you visit

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In Their Own Words

How Fountain Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Fountain Lodge says about itself

Where residents find genuine friendship and skilled dementia support

Fountain Lodge Care Home Limited – Your Trusted nursing home

Families describe a care culture at Fountain Lodge Care Home in Coventry where kindness runs deep through daily routines. This West Midlands home specialises in complex care needs, from dementia and learning disabilities to mental health conditions. The care manager coordinates closely with families, and several people mention how their relatives have truly settled here.

Care & specialisms

Who they care for

    Fountain Lodge supports adults with complex needs including dementia, learning disabilities, mental health conditions and physical disabilities. They care for both younger and older adults, with expertise in sensory impairments and substance misuse challenges.

    How they describe their dementia care

    The home provides specialist dementia care as part of their broader support for complex conditions. Staff show particular skill in helping people with dementia feel settled and maintain connections with their families.

    “For families navigating complex care needs, Fountain Lodge offers experienced support across many different conditions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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