Dementia Care Home

Gainsborough Care Home | Agincare

53 Ulwell Road, Swanage, Dorset, BH19 1LQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff82 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2021-11-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth82
  • Compassion & dignity80
  • Cleanliness75
  • Activities & engagement70
  • Food quality70
  • Healthcare72
  • Management & leadership78
  • Resident happiness75
Section 02

What inspectors found

Inspected 2021-11-11

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the May 2025 inspection, representing an improvement from the home's previous Requires Improvement status. This suggests inspectors found adequate arrangements for staffing, medicines management, safeguarding, and infection control across the home's 48 beds. The home supports people with dementia, mental health conditions, physical disabilities, and sensory impairment — all of which carry specific safety considerations. No specific concerns or enforcement actions are recorded in the published summary. The detail underpinning the rating is not available in the published text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the May 2025 inspection. This domain covers whether staff have the right training and knowledge, whether care plans are personalised and kept up to date, whether residents have timely access to healthcare professionals, and whether food and hydration needs are well managed. The home lists dementia as a specialism, which means inspectors will have considered whether dementia-specific training and care approaches are in place. No specific observations, quotes, or examples from this domain are available in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the May 2025 inspection. This domain assesses whether staff treat people with kindness, respect, and dignity; whether residents are supported to remain as independent as possible; and whether their privacy is protected. Given the home supports people with dementia and mental health conditions, the quality of moment-to-moment interactions — the tone of voice, the pace, the use of preferred names — is particularly significant. No direct quotes from residents or relatives are available in the published text, and no specific observations of staff interactions are reproduced.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the May 2025 inspection. This domain considers whether the home tailors its care to each individual's needs and preferences, whether activities are meaningful and varied, and whether end-of-life care is planned and compassionate. For a home with a dementia specialism and 48 beds, the responsiveness of activities provision — including one-to-one engagement for those who cannot participate in groups — is especially significant. No specific activities, examples of individual tailoring, or end-of-life care arrangements are described in the available published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the May 2025 inspection. This domain examines whether the home is managed by a leader who is visible and accountable, whether staff feel supported and able to speak up, whether the home uses audits and feedback to improve, and whether governance systems are robust. Gainsborough Care Home is run by Gainsborough Care Home Limited, with Mrs Raina Marina Taylor Taylor-Summerson as the Nominated Individual. The improvement from the previous Requires Improvement rating suggests meaningful progress has been made under current leadership. No specific details about management practices, staff culture, or governance mechanisms are available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports residents with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They specialise in caring for people over 65 who need comprehensive support. For those living with dementia, the home provides specialist care tailored to each person's needs. The team understands the importance of maintaining connections and quality of life throughout the dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Gainsborough Care Home scores 79 out of 100 — a solid Good rating across all five domains, representing a meaningful improvement from its previous Requires Improvement status, though the inspection report provides limited specific detail to push scores higher.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Gainsborough Care Home in Swanage was assessed in May 2025 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from its previous Requires Improvement rating, suggesting the home has addressed earlier concerns and stabilised under its current leadership. The home supports up to 48 people and lists dementia, mental health conditions, physical disabilities, and sensory impairment among its specialisms, making it a potentially suitable choice for a parent with complex needs. The main uncertainty here is practical: the published inspection summary does not include the kind of specific detail — direct quotes from your parent's future neighbours, observations of a lunchtime, descriptions of how staff respond when someone becomes distressed — that allows a confident, granular assessment. A Good rating tells you the inspector left satisfied; it does not tell you whether the home will feel warm and personal to your mum or dad. Before deciding, visit at a time that includes a meal and ideally an activity session, ask to see the dementia unit after 8pm staffing arrangements, and find out how long the current manager has been in post. The improvement trajectory is encouraging — but you want to see it for yourself.

The three questions to ask when you visit

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In Their Own Words

How Gainsborough Care Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Gainsborough Care Home | Agincare says about itself

Where close bonds help families through difficult times

Gainsborough Care Home – Your Trusted residential home

Gainsborough Care Home in Swanage offers specialist support for older adults facing complex health challenges. The home provides care for people living with dementia, mental health conditions, physical disabilities and sensory impairments. Located in this coastal Dorset town, they focus on creating meaningful connections during life's most challenging chapters.

Care & specialisms

Who they care for

    The team here supports residents with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They specialise in caring for people over 65 who need comprehensive support.

    How they describe their dementia care

    For those living with dementia, the home provides specialist care tailored to each person's needs. The team understands the importance of maintaining connections and quality of life throughout the dementia journey.

    “If you'd like to learn more about their approach to care, visiting Gainsborough could help you understand if it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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