Dementia Care Home

Glenthorne No 2

4 Station Road, Thornton Cleveleys, Lancashire, FY5 5HY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds15
  • SpecialismsDementia, Eating disorders, Physical disabilities, Sensory impairment
  • Last inspected2019-02-20

Save Glenthorne No 2 to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-02-20

  • Is this home safe?

    Good
    The Safe domain was rated Good at the September 2021 inspection. This represents an improvement from a previous Requires Improvement rating, indicating that concerns identified in earlier inspections have been addressed. At 15 beds, this is a small home where individual oversight is more achievable than in larger settings. The published report does not provide specific detail about falls management, medicines administration, or night staffing levels. A monitoring review in July 2023 did not trigger a reassessment.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the September 2021 inspection. This domain covers training, care planning, nutrition and hydration, and healthcare access. The home lists dementia as a specialism, which implies relevant training and environmental adaptation, but no specifics about training content or GP access arrangements are described in the published text. A Good rating in this domain also covers the quality of care plans as working documents rather than administrative paperwork.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the September 2021 inspection. This domain assesses whether staff treat residents with kindness, dignity, and respect, and whether individuals are supported to maintain independence where possible. The home's specialism registration for dementia and sensory impairment suggests staff work with people who may have complex communication needs. However, no direct inspector observations of staff-resident interactions, preferred name use, or response to distress are included in the published summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the September 2021 inspection. This domain assesses whether the home tailors its care to individual needs, offers meaningful activities, responds to complaints, and plans for end of life. The home serves people with dementia, eating disorders, physical disabilities, and sensory impairment — a broad range of needs for a 15-bed service. No specific activity programmes, individual engagement plans, or end-of-life care approaches are described in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the September 2021 inspection. Two named Registered Managers are identified — Ms Cheryl Holden and Mr Robert James Briggs — alongside a Nominated Individual, which is a positive structural indicator for a 15-bed home. The improvement from Requires Improvement to Good across all domains is the strongest evidence of effective leadership: problems were identified and resolved. A monitoring review in July 2023 found no evidence requiring a rating change. No detail about management visibility, staff culture, or quality governance processes is provided in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist care for people living with dementia, physical disabilities, sensory impairments and eating disorders. This breadth of expertise means they're equipped to support residents with complex or changing needs. For those living with dementia, the home's specialist knowledge helps create an environment where residents feel understood and supported. The team works to maintain dignity and independence while providing the extra help needed. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Glenthorne No2 Care Home scores in the mid-range because the inspection confirms a solid Good rating across all domains and a meaningful improvement from Requires Improvement, but the published report text contains very little specific observational detail, direct quotes, or named examples that would allow higher confidence scoring.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Glenthorne No2 Care Home in Thornton Cleveleys is a small, 15-bed residential home registered for dementia, eating disorders, physical disabilities, and sensory impairment. The most recent full inspection, carried out in September 2021 and published in October 2021, rated the home Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. Importantly, this represents a meaningful improvement from a previous Requires Improvement rating, which tells you the leadership team identified problems and fixed them. A monitoring review in July 2023 found no evidence requiring a change to that rating. The main limitation for your research is that the available published text provides very little specific detail beyond the domain ratings themselves. There are no direct quotes from your parent's potential neighbours, no inspector observations of staff in action, and no specifics about night staffing ratios, activity programmes, or how dementia care is delivered day to day. This does not mean the home is underperforming — a Good rating is a genuine positive — but it does mean the published record alone cannot answer the questions that matter most to you. When you visit, ask specifically: how many permanent staff are on the dementia unit after 8pm, what does a typical Tuesday look like for someone with moderate dementia who prefers not to join group activities, and when were care plans last reviewed with family input?

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Glenthorne No 2 measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Glenthorne No 2 describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Glenthorne No 2 says about itself

Specialist support in a genuinely caring environment

Glenthorne No2 Care Home Limited – Your Trusted residential home

When you're looking for specialist dementia and disability care, finding somewhere that feels right matters just as much as the practical support. Glenthorne No2 Care Home in Thornton Cleveleys offers both — a place where families describe the atmosphere as warm and welcoming, with staff who show genuine care for every resident.

Care & specialisms

Who they care for

    The home provides specialist care for people living with dementia, physical disabilities, sensory impairments and eating disorders. This breadth of expertise means they're equipped to support residents with complex or changing needs.

    How they describe their dementia care

    For those living with dementia, the home's specialist knowledge helps create an environment where residents feel understood and supported. The team works to maintain dignity and independence while providing the extra help needed.

    “Sometimes the best recommendation is simply knowing that other families feel completely comfortable with the care their loved ones receive here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept