Gresham Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds45
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-04-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Several families talk about the warmth they feel from staff here. They mention consistent kindness during visits and a sense that the team genuinely cares about residents' wellbeing.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality55
- Healthcare68
- Management & leadership45
- Resident happiness68
What inspectors found
Inspected 2023-04-14
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2023 inspection. This covers how well the home assesses and meets each person's needs, including care planning, training, and healthcare access. Gresham holds a dementia specialism and also provides nursing care, so effective practice here means staff should understand dementia well enough to interpret behaviour, adapt communication, and monitor health proactively. The published report does not include specific observations about care plans, GP access, or training content., The Effective domain was rated Good at the March 2023 inspection. This covers how well the home assesses and meets each person's needs, including care planning, training, and healthcare access. Gresham holds a dementia specialism and also provides nursing care, so effective practice here means staff should understand dementia well enough to interpret behaviour, adapt communication, and monitor health proactively. The published report does not include specific observations about care plans, GP access, or training content.Is this home caring?
The Caring domain was rated Good at the March 2023 inspection, which covers staff warmth, dignity, respect, and whether residents are treated as individuals. Staff warmth is the single strongest driver of positive family reviews in DCC data, mentioned in 57.3% of positive reviews. The published report does not include direct inspector observations or quotes from residents or relatives, so the specific nature of caring interactions at Gresham is not detailed in the available text. The Good rating indicates inspectors did not find evidence of poor or undignified care at the time of the visit.Is the home responsive?
The Responsive domain was rated Good at the March 2023 inspection. This domain covers whether the home meets people's individual needs, including activities, engagement, and planning for end of life. Gresham holds a dementia specialism, which means responsive care should include tailored, individual engagement rather than group-only activity. The published report does not include detail about the activity programme, whether one-to-one engagement is offered, or how end-of-life planning is approached., The Responsive domain was rated Good at the March 2023 inspection. This domain covers whether the home meets people's individual needs, including activities, engagement, and planning for end of life. Gresham holds a dementia specialism, which means responsive care should include tailored, individual engagement rather than group-only activity. The published report does not include detail about the activity programme, whether one-to-one engagement is offered, or how end-of-life planning is approached.Is the home well-led?
The Well-led domain was rated Requires Improvement at the March 2023 inspection. This is the only domain where the home did not meet the Good standard, and it covers management visibility, governance, staff culture, and how well the home learns from things that go wrong. The published report summary does not specify which aspects of leadership fell short. There are two registered managers listed (Mrs Maria Alina Filip and Mrs Vidia Ruhomutaliy), alongside a nominated individual. Multiple registered managers at a single location can sometimes reflect instability in leadership, though it is not possible to confirm this from the available text alone., The Well-led domain was rated Requires Improvement at the March 2023 inspection. This is the only domain where the home did not meet the Good standard, and it covers management visibility, governance, staff culture, and how well the home learns from things that go wrong. The published report summary does not specify which aspects of leadership fell short. There are two registered managers listed (Mrs Maria Alina Filip and Mrs Vidia Ruhomutaliy), alongside a nominated individual. Multiple registered managers at a single location can sometimes reflect instability in leadership, though it is not possible to confirm this from the available text alone.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and younger adults who need support, with particular experience in dementia care. For those living with dementia, staff work to keep residents engaged and maintain quality of life despite the challenges the condition brings. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Gresham Care Home scores 71 out of 100, reflecting genuine strengths in day-to-day care and staff conduct across four domains, tempered by a Requires Improvement rating for leadership that introduces real uncertainty about oversight and long-term consistency.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Several families talk about the warmth they feel from staff here. They mention consistent kindness during visits and a sense that the team genuinely cares about residents' wellbeing.
What inspectors have recorded
The home seems to work hard at keeping families informed, with relatives mentioning regular updates about how their loved ones are doing. Most families feel communication is good, though there have been some concerns raised about how complaints are handled.
How it sits against good practice
While most families speak positively about the care here, it's worth having a detailed conversation with the home about their communication policies when you visit.
Worth a visit
Gresham Care Home, on John Road in Great Yarmouth, was rated Good overall at its inspection in March 2023, an improvement from a previous Requires Improvement rating. Inspectors found care, safety, effectiveness, and responsiveness all met the Good standard, which means day-to-day life for the people living there was broadly in order at the time of the visit. The home specialises in dementia and nursing care for adults of all ages across its 45 beds. The significant caveat is that Well-led, the domain covering management, oversight, and governance, remained at Requires Improvement. This means inspectors found the leadership of the home was not yet consistently meeting the standard expected, even as direct care had improved. The published report does not detail the specific leadership concerns, so it is important to ask the manager directly what the issues were and what has changed since April 2023. On a visit, notice whether the manager is present and known to staff, and ask how staff raise concerns if something worries them.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Gresham Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Gresham Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Thoughtful end-of-life care brings comfort when families need it most
Dedicated nursing home Support in Great Yarmouth
When you're looking for somewhere that will treat your loved one with genuine kindness, Gresham Care Home in Great Yarmouth offers specialist support for older adults and those living with dementia. Families describe staff who really understand the importance of dignity and comfort, particularly during those most difficult times.
Who they care for
The home cares for adults over 65 and younger adults who need support, with particular experience in dementia care.
For those living with dementia, staff work to keep residents engaged and maintain quality of life despite the challenges the condition brings.
“While most families speak positively about the care here, it's worth having a detailed conversation with the home about their communication policies when you visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Gresham Care Home scores 71 out of 100, reflecting genuine strengths in day-to-day care and staff conduct across four domains, tempered by a Requires Improvement rating for leadership that introduces real uncertainty about oversight and long-term consistency.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Several families talk about the warmth they feel from staff here. They mention consistent kindness during visits and a sense that the team genuinely cares about residents' wellbeing.
What inspectors have recorded
The home seems to work hard at keeping families informed, with relatives mentioning regular updates about how their loved ones are doing. Most families feel communication is good, though there have been some concerns raised about how complaints are handled.
How it sits against good practice
While most families speak positively about the care here, it's worth having a detailed conversation with the home about their communication policies when you visit.
Worth a visit
Gresham Care Home, on John Road in Great Yarmouth, was rated Good overall at its inspection in March 2023, an improvement from a previous Requires Improvement rating. Inspectors found care, safety, effectiveness, and responsiveness all met the Good standard, which means day-to-day life for the people living there was broadly in order at the time of the visit. The home specialises in dementia and nursing care for adults of all ages across its 45 beds. The significant caveat is that Well-led, the domain covering management, oversight, and governance, remained at Requires Improvement. This means inspectors found the leadership of the home was not yet consistently meeting the standard expected, even as direct care had improved. The published report does not detail the specific leadership concerns, so it is important to ask the manager directly what the issues were and what has changed since April 2023. On a visit, notice whether the manager is present and known to staff, and ask how staff raise concerns if something worries them.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Gresham Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Gresham Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Thoughtful end-of-life care brings comfort when families need it most
Dedicated nursing home Support in Great Yarmouth
When you're looking for somewhere that will treat your loved one with genuine kindness, Gresham Care Home in Great Yarmouth offers specialist support for older adults and those living with dementia. Families describe staff who really understand the importance of dignity and comfort, particularly during those most difficult times.
Who they care for
The home cares for adults over 65 and younger adults who need support, with particular experience in dementia care.
For those living with dementia, staff work to keep residents engaged and maintain quality of life despite the challenges the condition brings.
Management & ethos
The home seems to work hard at keeping families informed, with relatives mentioning regular updates about how their loved ones are doing. Most families feel communication is good, though there have been some concerns raised about how complaints are handled.
“While most families speak positively about the care here, it's worth having a detailed conversation with the home about their communication policies when you visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
