Dementia Care Home

Silver Trees Care Home

Brockway, Bristol, Avon, BS48 1BZ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds62
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-06-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare72
  • Management & leadership45
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-06-09

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the February 2025 inspection. This means inspectors were satisfied with the home's approach to managing risk, staffing, medicines, and infection control across its 62 beds. No specific concerns about safety were highlighted in the published findings. The published summary does not provide detail on staffing ratios, night cover, or agency use, so these remain important questions to ask directly.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the February 2025 inspection. This domain covers whether staff have the right training, whether care plans are detailed and up to date, whether your parent's health needs are monitored and met, and whether food and nutrition are managed well. Inspectors were satisfied across these areas, but the published summary contains no specific examples of care planning practice, dementia training content, or food quality.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the February 2025 inspection. This covers how staff treat the people who live there: whether they are kind, whether they respect privacy and dignity, whether they move at your parent's pace rather than their own, and whether they know the person as an individual. The published summary does not include specific observations or quotes from the inspection, so the detail behind this Good rating is not publicly available.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the February 2025 inspection. This domain covers whether the home offers meaningful activities, whether it responds to individual preferences, and whether it has good arrangements for end-of-life care. The published summary does not describe the activities programme, one-to-one engagement, or how the home supports people with more advanced dementia who cannot participate in group activities.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Requires Improvement at the February 2025 inspection, which is the primary reason the home's overall rating declined from Good. This domain covers the quality of management, the robustness of governance systems, whether the home learns from incidents, and whether there is a culture where staff feel able to raise concerns. The published summary does not specify what the particular shortcomings were, which makes it difficult to assess how serious or how remediable the issues are. The registered manager is Mrs Alina-Cristina Tarba, and the nominated individual is Mr Bharat Sodha.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Silver Trees has experience supporting younger adults with physical disabilities as well as older residents. They provide dementia care and can accommodate people recovering from hospital stays or health setbacks. The home accepts residents living with dementia at various stages. Their approach combines specialist dementia knowledge with support for any physical care needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Silver Trees scores well on the care-facing domains, where inspectors rated Safe, Effective, Caring, and Responsive all as Good, but the Requires Improvement rating for Well-led pulls the overall score down and reflects real uncertainty about leadership and governance that families should probe directly.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Silver Trees, a 62-bed nursing home in Bristol registered with Handsale Limited, received an overall rating of Requires Improvement at its most recent inspection in February 2025, published in April 2025. This is a decline from its previous Good rating and is primarily driven by the Well-led domain, which was rated Requires Improvement. Importantly, all four care-facing domains, Safe, Effective, Caring, and Responsive, were each rated Good, meaning that inspectors found the day-to-day experience of living in the home to be broadly positive. The main uncertainty here is leadership and governance. A Requires Improvement in Well-led can indicate problems with how the home monitors its own performance, how it acts on incidents, or how consistently it applies its own policies. These issues do not always show up immediately in the quality of care, but they tend to matter over time. Before making a decision, visit in person, ask to meet the registered manager and find out how long she has been in post, and ask specifically what improvements the home has made since the inspection and how it tracks its own progress.

The three questions to ask when you visit

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In Their Own Words

How Silver Trees Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Silver Trees Care Home says about itself

Specialist care for younger adults with complex needs in Bristol

Compassionate Care in Bristol at Handsale Limited – Silver Trees

Silver Trees in Bristol provides residential care for adults of all ages, including those under 65 with physical disabilities. The home offers both long-term placements and shorter stays for people recovering from illness or injury. They work with residents who need specialist dementia support alongside physical care.

Care & specialisms

Who they care for

    The team at Silver Trees has experience supporting younger adults with physical disabilities as well as older residents. They provide dementia care and can accommodate people recovering from hospital stays or health setbacks.

    How they describe their dementia care

    The home accepts residents living with dementia at various stages. Their approach combines specialist dementia knowledge with support for any physical care needs.

    “If you're considering Silver Trees, visiting in person will help you understand whether their approach matches what your loved one needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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