Hays House Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2018-04-27
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2018-04-27
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The home is a nursing home — meaning registered nurses must be on site — which is an important distinction for families whose parent has complex health needs. Dementia is listed as a specialism. The published inspection text does not include specific detail about care plan quality, dementia training content, GP visiting frequency, or how food and nutrition needs are assessed and met.Is this home caring?
The inspection rated this domain Good. No specific observations, quotes from residents or relatives, or descriptions of staff interactions are available in the published text. The Good rating indicates inspectors did not find evidence of poor or undignified care, but equally no specific examples of outstanding kindness, compassion, or person-centred practice are recorded.Is the home responsive?
The inspection rated this domain Good. The home supports people with dementia and physical disabilities, suggesting it should have adapted approaches to meaningful engagement. No specific information about the activities programme, individual engagement, or how the home responds to individual preferences is included in the published inspection text.Is the home well-led?
The inspection rated this domain Good. The home is operated by Park Healthcare Limited, with a named registered manager (Ms Andrea Kerry Kirkby) and nominated individual (Mr Ramesh Dalton Murugupillai) in post. A monitoring review in July 2023 confirmed the Good rating remained appropriate. No specific detail about management culture, staff empowerment, governance systems, or family communication processes is available in the published text.
Source: CQC inspection report →
What the evidence base says
The home provides nursing care for adults under 65, those over 65, and people living with dementia or physical disabilities. This broad experience means the team can support residents with complex health needs while maintaining a personalised approach to each person's care. For residents living with dementia, the team takes a patient, respectful approach that focuses on maintaining dignity. Staff understand how to respond to challenging moments with empathy rather than frustration. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hays House Nursing Home holds a Good rating across all five inspection domains, but the available inspection text provides limited specific detail — meaning the score reflects a solid baseline of compliance rather than richly evidenced outstanding practice.
Homes in South West typically score 68–82.Worth a visit
Hays House Nursing Home in Sedgehill, Shaftesbury holds an overall Good rating, awarded following an inspection in February 2022 and confirmed as still appropriate at a monitoring review in July 2023. The home is registered for 43 beds and supports people living with dementia, physical disabilities, and adults both over and under 65 — a nursing home with a relatively broad remit. All five inspection domains — safety, effectiveness, caring, responsiveness, and leadership — were rated Good, which places it within the majority of well-run care homes nationally. A named registered manager and nominated individual are in post, suggesting stable leadership. The key limitation here is transparency: the published inspection text available for this report contains very little specific detail — no direct quotes from residents or relatives, no observations of care in action, no specifics about staffing ratios, food, activities, or dementia training. A Good rating is a meaningful baseline, but it tells you a home meets the required standard — it doesn't tell you whether your mum will be warm, engaged, and known as an individual. When you visit, ask to see the dementia unit after 6pm, ask how many permanent staff are on nights, and ask what a typical Tuesday looks like for someone who can no longer join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hays House Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hays House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity meets dedicated care in Dorset countryside
Dedicated nursing home Support in Shaftesbury
For families seeking nursing care that treats each resident as an individual, Hays House Nursing Home in Shaftesbury offers a reassuring blend of clinical expertise and genuine warmth. This Dorset care home supports adults of all ages with physical disabilities and dementia, providing skilled nursing in a peaceful countryside setting. The team here focuses on maintaining dignity while working to improve residents' quality of life.
Who they care for
The home provides nursing care for adults under 65, those over 65, and people living with dementia or physical disabilities. This broad experience means the team can support residents with complex health needs while maintaining a personalised approach to each person's care.
For residents living with dementia, the team takes a patient, respectful approach that focuses on maintaining dignity. Staff understand how to respond to challenging moments with empathy rather than frustration.
“If you're looking for nursing care in the Shaftesbury area, visiting Hays House could help you understand whether their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hays House Nursing Home holds a Good rating across all five inspection domains, but the available inspection text provides limited specific detail — meaning the score reflects a solid baseline of compliance rather than richly evidenced outstanding practice.
Homes in South West typically score 68–82.Worth a visit
Hays House Nursing Home in Sedgehill, Shaftesbury holds an overall Good rating, awarded following an inspection in February 2022 and confirmed as still appropriate at a monitoring review in July 2023. The home is registered for 43 beds and supports people living with dementia, physical disabilities, and adults both over and under 65 — a nursing home with a relatively broad remit. All five inspection domains — safety, effectiveness, caring, responsiveness, and leadership — were rated Good, which places it within the majority of well-run care homes nationally. A named registered manager and nominated individual are in post, suggesting stable leadership. The key limitation here is transparency: the published inspection text available for this report contains very little specific detail — no direct quotes from residents or relatives, no observations of care in action, no specifics about staffing ratios, food, activities, or dementia training. A Good rating is a meaningful baseline, but it tells you a home meets the required standard — it doesn't tell you whether your mum will be warm, engaged, and known as an individual. When you visit, ask to see the dementia unit after 6pm, ask how many permanent staff are on nights, and ask what a typical Tuesday looks like for someone who can no longer join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hays House Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hays House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity meets dedicated care in Dorset countryside
Dedicated nursing home Support in Shaftesbury
For families seeking nursing care that treats each resident as an individual, Hays House Nursing Home in Shaftesbury offers a reassuring blend of clinical expertise and genuine warmth. This Dorset care home supports adults of all ages with physical disabilities and dementia, providing skilled nursing in a peaceful countryside setting. The team here focuses on maintaining dignity while working to improve residents' quality of life.
Who they care for
The home provides nursing care for adults under 65, those over 65, and people living with dementia or physical disabilities. This broad experience means the team can support residents with complex health needs while maintaining a personalised approach to each person's care.
For residents living with dementia, the team takes a patient, respectful approach that focuses on maintaining dignity. Staff understand how to respond to challenging moments with empathy rather than frustration.
“If you're looking for nursing care in the Shaftesbury area, visiting Hays House could help you understand whether their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
