Hazelwood Gardens Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2023-01-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth68
- Compassion & dignity68
- Cleanliness52
- Activities & engagement65
- Food quality60
- Healthcare52
- Management & leadership68
- Resident happiness65
What inspectors found
Inspected 2023-01-17
Is this home safe?
Is the care effective?
The Effective domain is rated Good, meaning inspectors were satisfied that staff know what they are doing and that care is delivered to an appropriate standard. For a nursing home specialising in dementia, this domain covers dementia-specific training, how care plans are developed and reviewed, access to healthcare professionals including GPs, and whether food and nutrition needs are understood and met. A Good rating here is a positive signal, but without the full inspection text, the specific evidence inspectors relied upon cannot be confirmed.Is this home caring?
The Caring domain is rated Good, suggesting that inspectors found evidence of respectful, dignified, and warm interactions between staff and residents. For a home specialising in dementia care, this domain is particularly significant — people living with dementia cannot always advocate for themselves, and how staff treat them in unobserved moments matters enormously. Without the full inspection text, specific observations, resident quotes, or relative testimony cannot be confirmed. A Good rating here is meaningful, but the detail behind it is unavailable.Is the home responsive?
The Responsive domain is rated Good, meaning the home was found to meet the standard for tailoring care to individual needs and preferences. For a dementia nursing home, this covers how activities are organised, whether individuals who cannot join group sessions receive one-to-one engagement, how complaints are handled, and whether end-of-life care is planned in advance. Without the full inspection text, the specific evidence supporting this rating cannot be confirmed.Is the home well-led?
The Well-Led domain is rated Good, and the home's overall improvement from a previous Requires Improvement rating is a meaningful indicator of effective leadership. Good Well-Led ratings typically require inspectors to find a culture of accountability, staff who feel supported and able to raise concerns, and governance systems that identify and act on problems. The improvement trajectory suggests the current management team has made a measurable difference. Without the full inspection text, the specific evidence behind this rating cannot be confirmed.
Source: CQC inspection report →
What the evidence base says
The team at Hazelwood Gardens has experience caring for people living with dementia, as well as those with physical disabilities. They provide specialist nursing care for adults over 65, with trained staff who understand the complexities of these conditions. For those living with dementia, the home provides specialised care from staff who understand how to support people through the different stages of their journey. The team works to maintain each person's dignity while managing the daily challenges dementia can bring. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home scores in the mid-range, reflecting a genuine improvement from a previous Requires Improvement overall rating and solid Good ratings across most domains — but a current Requires Improvement in Safety means there are unresolved questions you need to ask before making a decision.
Homes in South West typically score 68–82.Worth a visit
This nursing home in Channells Hill, Bristol, was most recently inspected in January 2023 and received an overall rating of Good — a meaningful improvement from its previous rating of Requires Improvement. The home supports up to 36 people, including those living with dementia and physical disabilities, and rated Good across Effective, Caring, Responsive, and Well-Led domains. That trajectory of improvement is a positive signal: it suggests leadership has identified problems and acted on them. However, Safety remains rated Requires Improvement, and this is the single most important thing to understand before choosing this home for your parent. The full inspection text was not available, so it is not possible to tell you exactly what the safety concerns were — whether they relate to staffing levels, medicines management, falls, or something else entirely. Before visiting, contact the home and ask directly: 'What specific issues did the January 2023 inspection identify under Safety, and what has changed since then?' On your visit, ask how many permanent staff are on the dementia unit after 8pm, how often agency staff are used, and whether there is a planned re-inspection. A Good overall rating with an unresolved Safety concern requires your eyes open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hazelwood Gardens Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hazelwood Gardens Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Bristol nursing home focused on dignity and compassionate support
Compassionate Care in Bristol at Hazelwood Gardens Nursing Home
Families looking for nursing care in Bristol will find Hazelwood Gardens Nursing Home offers specialist support for people with dementia, physical disabilities and those over 65. The home has built a reputation for treating residents with genuine compassion, with families noting the professional approach of the care team. Located in Bristol, the home provides round-the-clock nursing care in a setting where dignity matters.
Who they care for
The team at Hazelwood Gardens has experience caring for people living with dementia, as well as those with physical disabilities. They provide specialist nursing care for adults over 65, with trained staff who understand the complexities of these conditions.
For those living with dementia, the home provides specialised care from staff who understand how to support people through the different stages of their journey. The team works to maintain each person's dignity while managing the daily challenges dementia can bring.
“If you're considering Hazelwood Gardens, arranging a visit will help you get a real feel for the home and meet the team who could be caring for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home scores in the mid-range, reflecting a genuine improvement from a previous Requires Improvement overall rating and solid Good ratings across most domains — but a current Requires Improvement in Safety means there are unresolved questions you need to ask before making a decision.
Homes in South West typically score 68–82.Worth a visit
This nursing home in Channells Hill, Bristol, was most recently inspected in January 2023 and received an overall rating of Good — a meaningful improvement from its previous rating of Requires Improvement. The home supports up to 36 people, including those living with dementia and physical disabilities, and rated Good across Effective, Caring, Responsive, and Well-Led domains. That trajectory of improvement is a positive signal: it suggests leadership has identified problems and acted on them. However, Safety remains rated Requires Improvement, and this is the single most important thing to understand before choosing this home for your parent. The full inspection text was not available, so it is not possible to tell you exactly what the safety concerns were — whether they relate to staffing levels, medicines management, falls, or something else entirely. Before visiting, contact the home and ask directly: 'What specific issues did the January 2023 inspection identify under Safety, and what has changed since then?' On your visit, ask how many permanent staff are on the dementia unit after 8pm, how often agency staff are used, and whether there is a planned re-inspection. A Good overall rating with an unresolved Safety concern requires your eyes open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hazelwood Gardens Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hazelwood Gardens Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Bristol nursing home focused on dignity and compassionate support
Compassionate Care in Bristol at Hazelwood Gardens Nursing Home
Families looking for nursing care in Bristol will find Hazelwood Gardens Nursing Home offers specialist support for people with dementia, physical disabilities and those over 65. The home has built a reputation for treating residents with genuine compassion, with families noting the professional approach of the care team. Located in Bristol, the home provides round-the-clock nursing care in a setting where dignity matters.
Who they care for
The team at Hazelwood Gardens has experience caring for people living with dementia, as well as those with physical disabilities. They provide specialist nursing care for adults over 65, with trained staff who understand the complexities of these conditions.
For those living with dementia, the home provides specialised care from staff who understand how to support people through the different stages of their journey. The team works to maintain each person's dignity while managing the daily challenges dementia can bring.
“If you're considering Hazelwood Gardens, arranging a visit will help you get a real feel for the home and meet the team who could be caring for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
