Hesslewood House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2021-12-24
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Several families have described feeling at ease when visiting, with staff taking time to chat and help where needed. The atmosphere feels relaxed and homely, which visitors say helps their loved ones settle in.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement70
- Food quality65
- Healthcare60
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2021-12-24
Is this home safe?
Is the care effective?
Effective was rated Requires Improvement at the July 2025 inspection. This domain covers the knowledge and skills of staff, the quality of care planning, access to healthcare professionals, nutrition and hydration, and how well the home supports people to maintain their health. A Requires Improvement rating here means inspectors found something that needed to change, though the published text does not specify whether the concern was about training, GP access, nutrition, or care plan quality. This is the only domain where the home fell below Good.Is this home caring?
Caring was rated Good at the July 2025 inspection. This domain covers how staff treat the people who live at the home, including whether they are kind and compassionate, whether privacy and dignity are respected, and whether people are supported to remain as independent as possible. A Good rating here means inspectors were satisfied with the overall quality of care interactions. The published text does not include specific inspector observations or quotes from residents and relatives, so it is not possible to describe exactly what was seen.Is the home responsive?
Responsive was rated Good at the July 2025 inspection. This domain covers whether care is tailored to individual needs and preferences, whether activities and engagement are meaningful, whether complaints are handled well, and whether end-of-life care is planned appropriately. A Good rating indicates inspectors were satisfied that the home was responding to individual needs rather than treating everyone the same. As with the other Good-rated domains, the published extract does not include specific examples or quotes to illustrate what was found.Is the home well-led?
Well-led was rated Good at the July 2025 inspection. This domain covers the quality of leadership, the culture of the home, whether staff feel supported and able to raise concerns, and whether the home learns from incidents and complaints. A Good rating here is significant context for the Requires Improvement in Effective: it suggests inspectors believed the leadership team was capable of addressing the issues found, even if they had not yet been fully resolved. The home is run by Strong Life Care (Hesslewood House) Limited, with a named registered manager and a nominated individual both on record.
Source: CQC inspection report →
What the evidence base says
The home supports residents with sensory impairments and physical disabilities, alongside those living with dementia. They care for both younger adults under 65 and older residents. For residents living with dementia, the home provides specialist support as part of their range of services. The team has experience supporting people at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hesslewood House Care Home scores 72 out of 100, reflecting a broadly positive picture in care, responsiveness, and leadership, but with a meaningful gap in the Effective domain where inspectors found enough concern to rate it Requires Improvement, particularly around healthcare and training evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Several families have described feeling at ease when visiting, with staff taking time to chat and help where needed. The atmosphere feels relaxed and homely, which visitors say helps their loved ones settle in.
What inspectors have recorded
Healthcare professionals visiting the home have observed staff working in line with occupational therapy protocols. Families report that individual care workers show kindness and respond well to residents' day-to-day needs.
How it sits against good practice
If you're considering Hesslewood House, it's worth arranging a visit to see the home for yourself and discuss their recent improvements.
Worth a visit
Hesslewood House Care Home in Hessle was assessed in July 2025 and the report was published in September 2025. Inspectors rated the home as Requires Improvement overall, a decline from its previous Good rating. Four of the five domains, Safe, Caring, Responsive, and Well-led, were each rated Good, which means inspectors found broadly positive evidence of kind staff, a responsive approach, and competent leadership. The Effective domain, which covers training, care planning, nutrition, and healthcare, was rated Requires Improvement, and that single domain pulls the overall rating down. The main uncertainty here is that the full published report text is limited, so it is not possible to pinpoint exactly what drove the Requires Improvement in Effective. That matters for any parent with dementia, a physical disability, or a sensory impairment, because Effective covers whether staff have the specific skills and knowledge to meet complex needs. Before visiting, ask the manager to explain what the inspection found in that domain and what has changed since July 2025. On your visit, ask to see the training records for dementia care, check whether care plans include your parent's individual history and preferences, and find out how often a GP attends the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hesslewood House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hesslewood House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create a welcoming environment in this Hessle care home
Nursing home in Hessle: True Peace of Mind
Families visiting Hesslewood House Care Home in Hessle often mention the warm welcome they receive from staff. The home provides care for residents with various needs, including those living with dementia and physical disabilities. However, families should be aware that the home faced serious concerns in 2022 when a coroner's inquest found failures in following professional guidance.
Who they care for
The home supports residents with sensory impairments and physical disabilities, alongside those living with dementia. They care for both younger adults under 65 and older residents.
For residents living with dementia, the home provides specialist support as part of their range of services. The team has experience supporting people at different stages of their dementia journey.
“If you're considering Hesslewood House, it's worth arranging a visit to see the home for yourself and discuss their recent improvements.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hesslewood House Care Home scores 72 out of 100, reflecting a broadly positive picture in care, responsiveness, and leadership, but with a meaningful gap in the Effective domain where inspectors found enough concern to rate it Requires Improvement, particularly around healthcare and training evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Several families have described feeling at ease when visiting, with staff taking time to chat and help where needed. The atmosphere feels relaxed and homely, which visitors say helps their loved ones settle in.
What inspectors have recorded
Healthcare professionals visiting the home have observed staff working in line with occupational therapy protocols. Families report that individual care workers show kindness and respond well to residents' day-to-day needs.
How it sits against good practice
If you're considering Hesslewood House, it's worth arranging a visit to see the home for yourself and discuss their recent improvements.
Worth a visit
Hesslewood House Care Home in Hessle was assessed in July 2025 and the report was published in September 2025. Inspectors rated the home as Requires Improvement overall, a decline from its previous Good rating. Four of the five domains, Safe, Caring, Responsive, and Well-led, were each rated Good, which means inspectors found broadly positive evidence of kind staff, a responsive approach, and competent leadership. The Effective domain, which covers training, care planning, nutrition, and healthcare, was rated Requires Improvement, and that single domain pulls the overall rating down. The main uncertainty here is that the full published report text is limited, so it is not possible to pinpoint exactly what drove the Requires Improvement in Effective. That matters for any parent with dementia, a physical disability, or a sensory impairment, because Effective covers whether staff have the specific skills and knowledge to meet complex needs. Before visiting, ask the manager to explain what the inspection found in that domain and what has changed since July 2025. On your visit, ask to see the training records for dementia care, check whether care plans include your parent's individual history and preferences, and find out how often a GP attends the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hesslewood House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hesslewood House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create a welcoming environment in this Hessle care home
Nursing home in Hessle: True Peace of Mind
Families visiting Hesslewood House Care Home in Hessle often mention the warm welcome they receive from staff. The home provides care for residents with various needs, including those living with dementia and physical disabilities. However, families should be aware that the home faced serious concerns in 2022 when a coroner's inquest found failures in following professional guidance.
Who they care for
The home supports residents with sensory impairments and physical disabilities, alongside those living with dementia. They care for both younger adults under 65 and older residents.
For residents living with dementia, the home provides specialist support as part of their range of services. The team has experience supporting people at different stages of their dementia journey.
Management & ethos
Healthcare professionals visiting the home have observed staff working in line with occupational therapy protocols. Families report that individual care workers show kindness and respond well to residents' day-to-day needs.
“If you're considering Hesslewood House, it's worth arranging a visit to see the home for yourself and discuss their recent improvements.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
