Horton House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds24
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-08-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement55
- Food quality55
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2018-08-30
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2023 inspection. This domain covers whether staff have the right training and skills, whether care plans are personalised and regularly updated, and whether your parent's health needs — including nutrition, hydration, and access to GPs and other professionals — are properly managed. The home lists dementia as a registered specialism, which means inspectors would have looked at whether dementia-specific practice was in place. No specific detail about training content, care plan review processes, or food quality is available in the published summary.Is this home caring?
The Caring domain was rated Good at the December 2023 inspection. This is the domain that most directly reflects whether staff are genuinely kind — whether your parent's dignity is protected, whether they are treated as an individual rather than a task, and whether their independence is supported where possible. A Good rating here indicates inspectors found sufficient evidence of respectful, compassionate care. However, no direct quotes from residents or relatives, and no specific inspector observations about staff interactions, are available in the published summary.Is the home responsive?
The Responsive domain was rated Good at the December 2023 inspection. This domain covers whether your parent will have a meaningful life in the home — activities, social engagement, support for individual preferences, and access to end-of-life care when needed. A Good rating indicates inspectors were satisfied with provision in these areas. The home cares for both adults over and under 65, which means the activity and social programme needs to reflect a range of interests and abilities. No specific detail about the activity programme, one-to-one engagement, or end-of-life planning is available in the published summary.Is the home well-led?
The Well-led domain was rated Good at the December 2023 inspection. The home has a named registered manager (Miss Caitlin Annabel Reeves) and a nominated individual (Mrs Anouska Currie), and the governance structure appears formally in place. A Good rating here indicates inspectors found the home was being led in a way that supported quality and accountability. However, no detail about manager visibility, staff culture, how the home handles complaints, or how it uses feedback from residents and families is available in the published summary.
Source: CQC inspection report →
What the evidence base says
The home welcomes adults over 65, younger adults who need care, and those living with dementia. This mix means they're experienced in supporting different needs and life stages. For those concerned about dementia care, Horton House has experience supporting residents with this condition alongside their other specialisms. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Horton House earned a solid Good across all five inspection domains, which is a reassuring baseline — but the published report contains limited specific detail, observations, or direct testimony, so there is more to verify on a visit than the rating alone suggests.
Homes in South West typically score 68–82.Worth a visit
Horton House Residential Care Home on Horton Road in Gloucester was assessed in December 2023 and rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led. The home is registered for 24 beds and holds dementia as a recognised specialism alongside care for adults over and under 65. A consistent Good rating with no domains falling to Requires Improvement is a meaningful starting point and indicates inspectors found no significant concerns at the time of their visit. The main uncertainty here is the absence of detailed published evidence. The available report text does not include specific inspector observations, resident or family quotes, or granular detail about daily life — activities, food, staffing ratios, night cover, or how the home supports people with dementia beyond a general rating. This means the Good rating tells you the floor was passed, but not how high the ceiling is. When you visit, ask specifically: how many permanent staff are on the dementia unit after 8pm, how often your parent's care plan would be reviewed and whether you'd be involved, and whether you can see what activities looked like for a resident with similar needs last week. These questions will tell you far more than the rating alone.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Horton House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Horton House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Three years of tender loving care that families trust
Compassionate Care in Gloucester at Horton House Residential Care Home
When you're looking for residential care in Gloucester, finding somewhere that provides consistent, compassionate support matters deeply. Horton House Residential Care Home offers exactly that kind of steady, caring environment for older adults and those under 65 who need support, including people living with dementia.
Who they care for
The home welcomes adults over 65, younger adults who need care, and those living with dementia. This mix means they're experienced in supporting different needs and life stages.
For those concerned about dementia care, Horton House has experience supporting residents with this condition alongside their other specialisms.
“Sometimes the best indication of a care home's quality is when families stick with them year after year.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Horton House earned a solid Good across all five inspection domains, which is a reassuring baseline — but the published report contains limited specific detail, observations, or direct testimony, so there is more to verify on a visit than the rating alone suggests.
Homes in South West typically score 68–82.Worth a visit
Horton House Residential Care Home on Horton Road in Gloucester was assessed in December 2023 and rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led. The home is registered for 24 beds and holds dementia as a recognised specialism alongside care for adults over and under 65. A consistent Good rating with no domains falling to Requires Improvement is a meaningful starting point and indicates inspectors found no significant concerns at the time of their visit. The main uncertainty here is the absence of detailed published evidence. The available report text does not include specific inspector observations, resident or family quotes, or granular detail about daily life — activities, food, staffing ratios, night cover, or how the home supports people with dementia beyond a general rating. This means the Good rating tells you the floor was passed, but not how high the ceiling is. When you visit, ask specifically: how many permanent staff are on the dementia unit after 8pm, how often your parent's care plan would be reviewed and whether you'd be involved, and whether you can see what activities looked like for a resident with similar needs last week. These questions will tell you far more than the rating alone.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Horton House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Horton House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Three years of tender loving care that families trust
Compassionate Care in Gloucester at Horton House Residential Care Home
When you're looking for residential care in Gloucester, finding somewhere that provides consistent, compassionate support matters deeply. Horton House Residential Care Home offers exactly that kind of steady, caring environment for older adults and those under 65 who need support, including people living with dementia.
Who they care for
The home welcomes adults over 65, younger adults who need care, and those living with dementia. This mix means they're experienced in supporting different needs and life stages.
For those concerned about dementia care, Horton House has experience supporting residents with this condition alongside their other specialisms.
Management & ethos
What stands out here is the genuine care shown by staff. One family shared how their loved one received wonderful TLC throughout their three years at the home — the kind of sustained, professional support that helps families feel confident in their choice.
“Sometimes the best indication of a care home's quality is when families stick with them year after year.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
