Dementia Care Home

Inglewood Nursing Home

7-9 Nevill Avenue, Eastbourne, Sussex, BN22 9PR

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-07-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families have appreciated how staff work to create meaningful experiences, particularly during important occasions like Christmas. One family found the team responsive and supportive during a particularly difficult time with their relative.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality55
  • Healthcare68
  • Management & leadership42
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-07-08

  • Is this home safe?

    Good
    Safe was rated Good at the June 2023 inspection, indicating that inspectors were satisfied with safety arrangements at the home. This covers staffing levels, medicines management, infection control, and how the home manages risks for the 60 people living there. The home cares for people with dementia and nursing needs, which makes robust safety systems especially important. The published summary does not include specific detail on night staffing ratios, falls management, or agency staff usage.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the June 2023 inspection, covering training, care planning, healthcare access, and food. The home lists dementia as a specialism alongside physical disabilities and sensory impairment, which means staff should be trained to support people with a range of complex needs. The published summary does not record specific detail on dementia training content, care plan review frequency, or how meals are managed for people with swallowing difficulties or specific dietary needs.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the June 2023 inspection, which requires inspectors to be satisfied that staff treat people with kindness, respect their dignity, and support their independence. This is the domain most closely linked to the daily experience of living in the home. The published summary does not include specific inspector observations of staff interactions, resident responses, or examples of how dignity is maintained in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the June 2023 inspection, covering activities, individual engagement, and how well the home tailors its support to each person's preferences and needs. The home supports people with dementia, physical disabilities, and sensory impairments, so responsiveness to individual need is particularly important. No specific detail on the activity programme, one-to-one engagement, or how the home supports people who cannot join group activities is available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement at the June 2023 inspection. This is the one domain where inspectors found the home falling short of the required standard. The registered manager is Mrs Rani Raju, and the nominated individual is Mr Christopher David Ridgard. The published summary does not specify what the concerns were, but a Requires Improvement in Well-led typically relates to governance systems, oversight of quality and safety, audit processes, or the culture in which staff operate. This was the home's fourth inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for both younger and older adults with physical disabilities and sensory impairments. They also provide dementia support as part of their nursing services. For those living with dementia, the home offers specialist nursing support. Their experience caring for residents with varying needs means they understand the importance of adapting care approaches. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Inglewood Nursing Home scores 72 out of 100, reflecting genuinely positive inspection findings across care, safety, and staffing, held back by a Requires Improvement rating in Well-led, which raises real questions about oversight and governance that families should explore directly.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families have appreciated how staff work to create meaningful experiences, particularly during important occasions like Christmas. One family found the team responsive and supportive during a particularly difficult time with their relative.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Inglewood, it's worth discussing your loved one's specific medical needs during your visit.

DCC Recommendation

Worth a visit

Inglewood Nursing Home, on Nevill Avenue in Eastbourne, was inspected in June 2023 and rated Good overall, with Good ratings across Safe, Effective, Caring, and Responsive. The home cares for up to 60 people, including adults with dementia, physical disabilities, and sensory impairments, both over and under 65. The four Good domain ratings indicate that inspectors were satisfied with the standard of care, staffing, and resident wellbeing at the time of the inspection. The significant caveat is that Well-led received a Requires Improvement rating, meaning inspectors found concerns about how the home is managed and governed. This matters because leadership quality directly shapes everything else, including how safely concerns are escalated, whether staff are properly supervised, and how the home responds when things go wrong. The full inspection report contains more detail on what specifically fell short. Before choosing this home, read the full report, ask the registered manager Mrs Rani Raju what actions have been taken since the inspection, and check whether a follow-up inspection has taken place or is planned.

The three questions to ask when you visit

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In Their Own Words

How Inglewood Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Inglewood Nursing Home says about itself

Finding the right balance between medical needs and personal care

Inglewood Nursing Home – Your Trusted nursing home

When you're looking for nursing care in Eastbourne, you need somewhere that can handle complex health needs while still feeling welcoming. Inglewood Nursing Home supports residents with various conditions, from physical disabilities to dementia. The home has shown they can create special moments for families, though some aspects of their clinical care have needed attention.

Care & specialisms

Who they care for

    The home cares for both younger and older adults with physical disabilities and sensory impairments. They also provide dementia support as part of their nursing services.

    How they describe their dementia care

    For those living with dementia, the home offers specialist nursing support. Their experience caring for residents with varying needs means they understand the importance of adapting care approaches.

    “If you're considering Inglewood, it's worth discussing your loved one's specific medical needs during your visit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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