Dementia Care Home

Kingsbury Court Care Home

Guildford Road, Woking, Surrey, GU24 9AB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2022-09-30

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a real sense of relief when they see their relatives looking healthier and more engaged. The daily activities programme keeps people connected, while staff take time to ensure residents feel comfortable in their own space. Many mention how quickly their loved ones settled in, with noticeable improvements in mood and wellbeing.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-09-30

  • Is this home safe?

    Not yet rated
    Kingsbury Court was rated Good for Safe at its December 2023 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The published report does not include specific inspector observations, staffing ratios, or detail about how medicines are administered or stored. The previous inspection in September 2022 resulted in a Requires Improvement rating overall, which means safety concerns existed at that point. The improvement to Good suggests those concerns have been addressed, though without published detail it is not possible to confirm what changed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Kingsbury Court was rated Good for Effective at its December 2023 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and how well care reflects each person's individual needs. No specific observations, care plan examples, or details about dementia training content were published. The Good rating implies inspectors were satisfied that systems were in place, but the depth and quality of those systems cannot be judged from the available text alone.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Kingsbury Court was rated Good for Caring at its December 2023 inspection. This is the domain most directly related to how staff treat your parent day to day, covering warmth, dignity, respect, and whether people are supported to keep their independence. No specific inspector observations, resident quotes, or relative feedback were included in the published text. A Good rating in this domain means inspectors did not find concerns, but the absence of published detail means there is no specific evidence of what kind and warm care looks like at this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Kingsbury Court was rated Good for Responsive at its December 2023 inspection. This domain covers whether the home offers meaningful activities, responds to individual preferences, supports independence, and plans for end of life. The home lists dementia as a specialism, which means the inspection would have considered how well activities and daily life are adapted for people with cognitive impairment. No specific activity programme details, individual case examples, or end-of-life planning information were published in the available text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Kingsbury Court was rated Good for Well-led at its December 2023 inspection. This domain covers the quality of management, governance systems, staff culture, and whether the home learns from things that go wrong. A registered manager, Mr Jandryle Umacob Trondillo, is in post, and a nominated individual, Mr Jose Rogerio Machado Pinto, holds organisational accountability. The home is operated by Maria Mallaband 14 Limited. No specific detail about the manager's visibility, staff culture, or governance processes was published in the available text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home caters for adults both under and over 65, supporting those with sensory impairments and physical disabilities. They work with residents who need different levels of support to maintain their independence where possible. While dementia care is listed as a specialism, families considering this support should discuss specific care protocols and documentation systems during their visit to ensure the home can meet their particular needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kingsbury Court received a Good rating across all five domains at its most recent inspection in December 2023, which is an improvement on the Requires Improvement rating recorded in September 2022. However, the published report contains very little specific detail, so scores reflect positive but general findings rather than strong, evidenced observations.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a real sense of relief when they see their relatives looking healthier and more engaged. The daily activities programme keeps people connected, while staff take time to ensure residents feel comfortable in their own space. Many mention how quickly their loved ones settled in, with noticeable improvements in mood and wellbeing.

Lens 02

What inspectors have recorded

Staff respond quickly when residents need help, with buzzers answered promptly and medical concerns addressed straight away. The team works closely with GPs to ensure health needs are managed properly. While one family raised concerns about medication management and communication, most describe attentive, kind care from approachable staff who know their residents well.

Lens 03

How it sits against good practice

Sometimes the right place reveals itself through the small daily victories — a better appetite, a genuine smile, or simply looking more like themselves again.

DCC Recommendation

Worth a visit

Kingsbury Court, on Guildford Road in Woking, was rated Good across all five inspection domains at its most recent assessment in December 2023, published in June 2024. This is a meaningful improvement from a Requires Improvement rating recorded in September 2022, and it suggests the home has addressed the concerns that triggered the earlier decline. The home is registered for 60 beds and lists dementia, physical disabilities, and sensory impairment among its specialisms. It is operated by Maria Mallaband 14 Limited and has a registered manager in post. The main limitation of this report is that the published text contains almost no specific detail about what inspectors actually observed. A Good rating is reassuring, but without knowing what staff said, what residents described, or what the inspector saw, it is difficult to judge depth of quality. Before choosing this home for your parent, visit in person and ask the specific questions listed in the checklist below, particularly around night staffing ratios, agency use, dementia training, and how the home communicates with families when something changes.

The three questions to ask when you visit

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In Their Own Words

How Kingsbury Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kingsbury Court Care Home says about itself

Where small improvements make the biggest difference to daily life

Kingsbury Court – Your Trusted nursing home

There's something reassuring about watching someone you love settle into better routines. At Kingsbury Court in Woking, families often notice positive changes within the first few weeks — from improved grooming to better eating habits. This established home supports residents with various needs, including sensory impairments and physical disabilities, in a spacious environment that feels properly lived-in.

Care & specialisms

Who they care for

    The home caters for adults both under and over 65, supporting those with sensory impairments and physical disabilities. They work with residents who need different levels of support to maintain their independence where possible.

    How they describe their dementia care

    While dementia care is listed as a specialism, families considering this support should discuss specific care protocols and documentation systems during their visit to ensure the home can meet their particular needs.

    “Sometimes the right place reveals itself through the small daily victories — a better appetite, a genuine smile, or simply looking more like themselves again.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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