Lezayre Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-03-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe seeing genuine happiness in their relatives' faces when they visit. Staff take time to chat with residents throughout the day, treating each person as an individual.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness68
- Activities & engagement62
- Food quality55
- Healthcare48
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2023-03-22
Is this home safe?
Is the care effective?
The Effective domain was rated Requires Improvement at the March 2023 inspection. This is the only domain where inspectors found the home falling short, and it is significant for any family considering this home for a parent with dementia or complex nursing needs. Effective covers how well care plans reflect individual needs, whether staff training is adequate and applied in practice, whether healthcare access (including GP visits and medication management) is well coordinated, and whether nutrition and hydration are properly managed. The published summary does not specify which of these areas drove the rating, so the detail of what needs to improve is not publicly available.Is this home caring?
The Caring domain was rated Good at the March 2023 inspection. Inspectors award this rating when they find consistent evidence that staff treat the people who live in the home with kindness, respect, and genuine concern for their dignity. For a 36-bed nursing home with a dementia specialism, this is one of the most important domains for families. The published summary does not include specific inspector observations or quotes, but the Good rating indicates that interactions between staff and residents met the standard inspectors expect. The home was also rated Good for Caring at earlier inspections, suggesting this is a more established strength.Is the home responsive?
The Responsive domain was rated Good at the March 2023 inspection. Inspectors assess Responsive by looking at whether the home tailors its care to individual needs and preferences, whether there is a meaningful activities programme, how complaints are handled, and whether end-of-life care is planned for. A Good rating here indicates that inspectors were satisfied the home was responding to residents as individuals rather than managing them as a group. The published summary does not include specific detail about the activities programme, one-to-one engagement, or complaint handling processes.Is the home well-led?
The Well-led domain was rated Good at the March 2023 inspection, having previously been rated Requires Improvement. This improvement mirrors the overall trend for the home. A Good Well-led rating indicates that inspectors found leadership to be visible, that staff felt supported, that governance systems were functioning, and that the home was taking accountability for its own quality. The registered manager is named in the published record as Mrs Nicola Elizabeth Willett. The nominated individual is Mr Sarbjit Singh Bedi. The home is run by Surecare Health Limited.
Source: CQC inspection report →
What the evidence base says
The home welcomes adults under 65 who need nursing support, as well as older residents. They have particular experience caring for people living with dementia. Staff here understand how to support someone through the challenges of dementia. They stay calm and patient, even during difficult moments, helping residents feel secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Lezayre Nursing Home scores 68 out of 100, reflecting genuine strengths in how staff treat the people who live there, alongside real gaps in the Effective domain that families of anyone with complex health or dementia needs should probe carefully before deciding.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe seeing genuine happiness in their relatives' faces when they visit. Staff take time to chat with residents throughout the day, treating each person as an individual.
What inspectors have recorded
The management team runs things efficiently while keeping care at the heart of everything. Recent positive changes in leadership have brought fresh energy to the home, with managers who clearly care about both residents and staff.
How it sits against good practice
It's worth arranging a visit to see if Lezayre could be the right place for your loved one.
Worth a visit
Lezayre Nursing Home, at 100-102 Egerton Park in Birkenhead, was rated Good overall at its inspection in March 2023, having previously held a Requires Improvement rating. That upward trend is meaningful: it suggests the home has addressed earlier concerns and stabilised. Inspectors found the service to be Good in four of the five domains, including Safe, Caring, Responsive, and Well-led, which points to a home where staff treat people with respect, leadership is functioning, and day-to-day safety is being managed. The outstanding concern is the Requires Improvement rating in Effective, which covers how well the home puts its knowledge into practice: care planning, training quality, healthcare coordination, and nutrition. For families considering this home for a parent with dementia or complex nursing needs, this is the area that needs the most scrutiny. Before you commit, ask to see a sample care plan, find out how often plans are reviewed with families present, and ask what dementia training staff have completed in the last 12 months. The published inspection summary does not give enough detail to answer these questions, so your visit conversation with the manager matters more than usual here.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Lezayre Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Lezayre Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where calm, skilled care makes all the difference
Compassionate Care in Birkenhead at Lezayre Nursing Home
When families visit Lezayre Nursing Home in Birkenhead, they often comment on how content their relatives seem. This well-run home provides nursing care for adults of all ages, including those living with dementia. The atmosphere here feels settled and reassuring.
Who they care for
The home welcomes adults under 65 who need nursing support, as well as older residents. They have particular experience caring for people living with dementia.
Staff here understand how to support someone through the challenges of dementia. They stay calm and patient, even during difficult moments, helping residents feel secure.
“It's worth arranging a visit to see if Lezayre could be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Lezayre Nursing Home scores 68 out of 100, reflecting genuine strengths in how staff treat the people who live there, alongside real gaps in the Effective domain that families of anyone with complex health or dementia needs should probe carefully before deciding.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe seeing genuine happiness in their relatives' faces when they visit. Staff take time to chat with residents throughout the day, treating each person as an individual.
What inspectors have recorded
The management team runs things efficiently while keeping care at the heart of everything. Recent positive changes in leadership have brought fresh energy to the home, with managers who clearly care about both residents and staff.
How it sits against good practice
It's worth arranging a visit to see if Lezayre could be the right place for your loved one.
Worth a visit
Lezayre Nursing Home, at 100-102 Egerton Park in Birkenhead, was rated Good overall at its inspection in March 2023, having previously held a Requires Improvement rating. That upward trend is meaningful: it suggests the home has addressed earlier concerns and stabilised. Inspectors found the service to be Good in four of the five domains, including Safe, Caring, Responsive, and Well-led, which points to a home where staff treat people with respect, leadership is functioning, and day-to-day safety is being managed. The outstanding concern is the Requires Improvement rating in Effective, which covers how well the home puts its knowledge into practice: care planning, training quality, healthcare coordination, and nutrition. For families considering this home for a parent with dementia or complex nursing needs, this is the area that needs the most scrutiny. Before you commit, ask to see a sample care plan, find out how often plans are reviewed with families present, and ask what dementia training staff have completed in the last 12 months. The published inspection summary does not give enough detail to answer these questions, so your visit conversation with the manager matters more than usual here.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Lezayre Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Lezayre Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where calm, skilled care makes all the difference
Compassionate Care in Birkenhead at Lezayre Nursing Home
When families visit Lezayre Nursing Home in Birkenhead, they often comment on how content their relatives seem. This well-run home provides nursing care for adults of all ages, including those living with dementia. The atmosphere here feels settled and reassuring.
Who they care for
The home welcomes adults under 65 who need nursing support, as well as older residents. They have particular experience caring for people living with dementia.
Staff here understand how to support someone through the challenges of dementia. They stay calm and patient, even during difficult moments, helping residents feel secure.
Management & ethos
The management team runs things efficiently while keeping care at the heart of everything. Recent positive changes in leadership have brought fresh energy to the home, with managers who clearly care about both residents and staff.
“It's worth arranging a visit to see if Lezayre could be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
