Dementia Care Home

Longlands Care Home

35 Longlands Road, Middlesbrough, Yorkshire, TS4 2JS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
67/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff65 / 100

Staff warmth score

“Well Looked After”60%

of reviewers answered yes

Good to know

  • Registered beds43
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2019-07-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth65
  • Compassion & dignity65
  • Cleanliness65
  • Activities & engagement55
  • Food quality55
  • Healthcare60
  • Management & leadership68
  • Resident happiness60
Section 02

What inspectors found

Inspected 2019-07-17

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2021 inspection. This indicates inspectors were satisfied with arrangements around risk management, medicines, staffing, and infection control at the time of the visit. The home had previously been rated Requires Improvement, so a return to Good in this domain represents a demonstrated improvement. The published text does not include specific observations about falls management, medicines administration, or night staffing ratios. The July 2023 monitoring review found no evidence requiring the rating to be reassessed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2021 inspection. This domain covers areas including care planning, staff training, access to healthcare, nutrition, and hydration. A Good rating implies inspectors found these areas to be broadly adequate. The home lists dementia as a specialism, which implies some level of trained competence in this area. The published text does not describe the content or frequency of dementia training, how often care plans are reviewed, or how food and drink provision is managed in practice.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2021 inspection. This domain covers staff warmth, dignity, respect, and independence. A Good rating indicates inspectors were satisfied that residents were treated with respect and that privacy and dignity were upheld. There are no direct quotes from residents or relatives recorded in the published text, and no specific observations about staff interactions, use of preferred names, or how staff respond when residents are distressed. The home supports people with dementia and mental health conditions, where skilled and sensitive interaction is especially important.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2021 inspection. This domain covers how well the home meets individual needs, including activities, personalised care, and end-of-life planning. A Good rating implies inspectors found these areas broadly adequate. The published text does not describe the activities programme, how activities are tailored to individuals with dementia, or how end-of-life wishes are recorded and communicated. There is no detail about whether one-to-one engagement is available for residents who cannot join group activities.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2021 inspection, having previously been rated Requires Improvement. A named registered manager (Mrs Tina Kendall) and a nominated individual (Ms Emily Jane Whitehurst) are identified in the registration data. The improvement from Requires Improvement to Good across all domains, including Well-led, suggests meaningful progress in governance and leadership. The July 2023 monitoring review found no reason to reassess the rating. The published text does not describe the manager's visibility on the floor, how staff are supported to raise concerns, or how the home responds to complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here has experience with complex care needs, from dementia support to mental health conditions. They also care for people with physical disabilities, offering specialised support for adults of all ages. For those living with dementia, the home provides specialist care tailored to individual needs. The team understands how dementia affects each person differently. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

67/ 100

DCC Family Score

Longlands Care Home holds a Good rating across all five inspection domains, having improved from Requires Improvement, which is genuinely positive. However, the published inspection text contains very little specific detail about day-to-day life, so scores reflect a rating without the supporting evidence that would push them higher.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Longlands Care Home, at 35 Longlands Road, Middlesbrough, was rated Good across all five inspection domains at its last full inspection in January 2021. That rating represents a genuine improvement from its previous Requires Improvement rating, which is a meaningful step in the right direction. The home supports up to 43 people and has specialisms in dementia, mental health conditions, and physical disabilities. The main limitation of this report is the inspection text available. The published findings do not contain specific observations about day-to-day life, resident and family quotes, or detailed evidence about staffing, activities, food, or dementia-specific care. A Good rating is reassuring, but it tells you the minimum standard was met, not how the home feels to live in. The most important thing you can do is visit in person, preferably unannounced or at a mealtime, and ask the questions listed in the checklist below. Pay particular attention to night staffing numbers, how staff respond to residents who are distressed, and whether activities are genuinely tailored to individuals rather than delivered to groups.

The three questions to ask when you visit

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In Their Own Words

How Longlands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Longlands Care Home says about itself

Specialist care for complex needs in Middlesbrough

Compassionate Care in Middlesbrough at Longlands Care Home

When someone you love needs specialist support, finding the right place matters deeply. Longlands Care Home in Middlesbrough provides care for people with dementia, mental health conditions and physical disabilities. The home supports both younger adults and those over 65, bringing together different generations under one roof.

Care & specialisms

Who they care for

    The team here has experience with complex care needs, from dementia support to mental health conditions. They also care for people with physical disabilities, offering specialised support for adults of all ages.

    How they describe their dementia care

    For those living with dementia, the home provides specialist care tailored to individual needs. The team understands how dementia affects each person differently.

    “Getting a feel for any care home means seeing it for yourself — Longlands welcomes families to visit and ask questions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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