Dementia Care Home

Aaron Lodge

13 Marmaduke Street, Liverpool, Merseyside, L7 1PA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2024-02-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting have noticed how staff take their time with residents, never rushing interactions or cutting conversations short. There's a sense that each person matters here, with staff showing real patience in their daily care.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2024-02-28

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the June 2024 inspection, indicating that inspectors were satisfied with the home's approach to safety, staffing, and medicines at that point. The home had previously held a Requires Improvement rating, so some improvement had been identified. No specific observations about medicines management, falls, or night staffing are recorded in the published report. The home treats disease and injury as well as providing nursing care, so safe practice in this area carries particular weight. The published text does not provide staffing ratios or details about how the home manages infection control.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good, covering training, care planning, healthcare access, and nutrition. The home specialises in dementia care for both over-65s and under-65s, which places particular demands on staff training and care plan quality. No specific detail about dementia training content, GP access frequency, or how care plans are reviewed is recorded in the published text. The rating indicates that inspectors were satisfied with the standard at the time of the visit. Food quality and dietary management, which fall within this domain, are not specifically described in the available findings., The Effective domain was rated Good, covering training, care planning, healthcare access, and nutrition. The home specialises in dementia care for both over-65s and under-65s, which places particular demands on staff training and care plan quality. No specific detail about dementia training content, GP access frequency, or how care plans are reviewed is recorded in the published text. The rating indicates that inspectors were satisfied with the standard at the time of the visit. Food quality and dietary management, which fall within this domain, are not specifically described in the available findings.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good, covering staff warmth, dignity, and respect for independence. This is the domain most directly linked to the day-to-day experience of the people who live here. The published report does not include specific inspector observations of interactions, resident quotes, or examples of how staff support dignity in practice. The home's recovery from Requires Improvement suggests that concerns in this area, if there were any previously, had been addressed by the time of inspection. The absence of specific detail means the Good rating reflects compliance with the standard rather than a richly evidenced picture of kind care., The Caring domain was rated Good, covering staff warmth, dignity, and respect for independence. This is the domain most directly linked to the day-to-day experience of the people who live here. The published report does not include specific inspector observations of interactions, resident quotes, or examples of how staff support dignity in practice. The home's recovery from Requires Improvement suggests that concerns in this area, if there were any previously, had been addressed by the time of inspection. The absence of specific detail means the Good rating reflects compliance with the standard rather than a richly evidenced picture of kind care.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good, covering activities, engagement, individuality, and end-of-life care. The home supports people with dementia as a specific specialism, which means responsiveness to individual need is particularly important. No detail about the activity programme, one-to-one engagement, or how the home supports residents approaching the end of life is recorded in the published text. The Good rating indicates that inspectors found the home met the required standard in these areas at the time of the visit. The lack of specific evidence means it is not possible to say how well the home meets the needs of individuals with advanced dementia who cannot participate in group activities.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good, covering management, culture, governance, and accountability. The home is run by Lotus Care Management Services Limited, with a nominated individual recorded. The previous Requires Improvement rating had since been addressed, which suggests leadership took action in response to inspection findings. No specific detail about the manager's tenure, visibility on the floor, or how staff are supported to raise concerns is recorded in the published text. The Good rating indicates governance met the required standard at the time of inspection., The Well-led domain was rated Good, covering management, culture, governance, and accountability. The home is run by Lotus Care Management Services Limited, with a nominated individual recorded. The previous Requires Improvement rating had since been addressed, which suggests leadership took action in response to inspection findings. No specific detail about the manager's tenure, visibility on the floor, or how staff are supported to raise concerns is recorded in the published text. The Good rating indicates governance met the required standard at the time of inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes adults both under and over 65, with particular experience in dementia care. They're set up to support residents at different stages of life and with varying needs. For those living with dementia, the team seems to understand the importance of unhurried, respectful care. Staff appear comfortable taking extra time when needed, adapting their approach to each person's needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

All five domains were rated Good at the most recent inspection in June 2024, which is a meaningful recovery from the earlier Requires Improvement rating. However, the inspection report contains very little specific observational detail, so the scores reflect a positive but lightly evidenced picture rather than a strongly confirmed one.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting have noticed how staff take their time with residents, never rushing interactions or cutting conversations short. There's a sense that each person matters here, with staff showing real patience in their daily care.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

While Lotus Care is still establishing itself, those first impressions of patient, dignified care matter deeply.

DCC Recommendation

Worth a visit

Lotus Care Marmaduke Street, on Marmaduke Street in Liverpool, was rated Good across all five inspection domains at its most recent assessment on 26 June 2024, with the report published in November 2024. This is a positive turnaround: the home had previously carried a Requires Improvement rating, so the inspectors found sufficient improvement to award a Good rating in Safety, Effectiveness, Caring, Responsiveness, and Leadership. The home supports up to 48 people, including those living with dementia, across nursing and personal care. The main uncertainty here is practical rather than concerning: the published inspection text contains almost no specific detail, no direct quotes from residents or relatives, and no inspector observations of actual care interactions. A Good rating is meaningful, but it tells you the home met the standard at a single point in time. Before you make a decision, visit the home during a normal morning, watch how staff respond to residents in corridors and communal spaces, ask to see last week's actual staffing rota, and ask specifically how many permanent carers are on the dementia unit overnight. The recovery from Requires Improvement is encouraging, but the detail that would give a family real confidence is simply not available in the published findings.

The three questions to ask when you visit

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In Their Own Words

How Aaron Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Aaron Lodge says about itself

Where patience and respect shape every day

Lotus Care Marmaduke Street – Expert Care in Liverpool

Finding the right care takes time, especially when you need somewhere that truly understands dignity. Lotus Care on Marmaduke Street in Liverpool offers residential support for adults of all ages, including those living with dementia. While the home is still building its reputation in the community, early signs suggest they're focused on treating every resident with genuine respect.

Care & specialisms

Who they care for

    The home welcomes adults both under and over 65, with particular experience in dementia care. They're set up to support residents at different stages of life and with varying needs.

    How they describe their dementia care

    For those living with dementia, the team seems to understand the importance of unhurried, respectful care. Staff appear comfortable taking extra time when needed, adapting their approach to each person's needs.

    “While Lotus Care is still establishing itself, those first impressions of patient, dignified care matter deeply.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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