Lyndon Hall Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds80
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-09-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about staff who notice individual preferences and create meaningful moments throughout the day. The home runs a programme of music and activities that keeps residents engaged and connected.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement45
- Food quality55
- Healthcare70
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2019-09-04
Is this home safe?
Is the care effective?
Effective was rated Good at the July 2019 inspection. This domain covers whether staff have the right training, whether care plans reflect each person's individual needs and are kept up to date, and whether the home manages health needs well including medication and access to GPs. The home lists dementia as a specialism, which means inspectors would have considered whether dementia-specific training and care approaches are in place. No specific training records, care plan examples, or healthcare access details are described in the published summary.Is this home caring?
Caring was rated Good at the July 2019 inspection. This domain covers whether staff treat residents with warmth, dignity, and genuine respect, whether privacy is maintained, and whether residents are supported to remain as independent as possible. The published summary does not include specific inspector observations of staff interactions, resident feedback, or examples of dignity in practice. A Good rating indicates inspectors were broadly satisfied, but the evidence available is general rather than specific.Is the home responsive?
Responsive was rated Requires Improvement at the July 2019 inspection. This is the only domain not rated Good. Responsive covers whether the home tailors its approach to each person as an individual, whether activities are meaningful and accessible, and whether the home responds to complaints and end-of-life needs appropriately. The published summary does not detail what specific shortfalls were identified. This rating was not upgraded to Good, which means it remained a concern at the time the report was published.Is the home well-led?
Well-led was rated Good at the July 2019 inspection, having previously been rated Requires Improvement. The home is run by HC-One Limited, with Miss Deborah Whittle as the registered manager and Ms Anna Gretchen Selby as the nominated individual. A Good Well-led rating indicates inspectors were satisfied that the management structure, governance systems, and organisational culture were sound. The published summary does not include specific detail about how staff are supported, how the home handles complaints, or how management visibility was assessed.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, with particular expertise in dementia care. They provide nursing support for residents with complex health needs. For residents living with dementia, the team focuses on maintaining dignity and creating positive daily interactions. Staff work to understand each person's unique needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Lyndon Hall Nursing Home scores 72 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating, with solid evidence across safety, care, and leadership, but a notable gap in how well the home keeps your parent engaged and active day to day.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who notice individual preferences and create meaningful moments throughout the day. The home runs a programme of music and activities that keeps residents engaged and connected.
What inspectors have recorded
How it sits against good practice
Complex care decisions deserve careful consideration — visiting Lyndon Hall could help you understand if their approach feels right for your family.
Worth a visit
Lyndon Hall Nursing Home, on Malvern Close in West Bromwich, was rated Good overall at its last inspection in July 2019, an improvement on its previous Requires Improvement rating. Four of the five inspection domains (Safe, Effective, Caring, and Well-led) were rated Good, which means inspectors were broadly satisfied with how the home keeps people safe, delivers care, treats residents with kindness, and is managed. The home provides nursing care for up to 80 people, including those living with dementia, and has a named registered manager in post. The one area that stands out is Responsive, which was rated Requires Improvement. This domain covers whether your parent will have a meaningful life at the home, including activities, individual engagement, and whether the home adapts its approach to each person's changing needs. That rating was not resolved to Good by the last inspection, so it is the first thing to press on when you visit. Ask to see the current activity timetable, find out what happens for residents who cannot join group sessions, and ask how staff support someone with advanced dementia to stay engaged. The inspection findings available are limited in detail, so several important questions (night staffing levels, agency staff use, food quality, and family communication) will need to be answered by the home directly.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Lyndon Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Personal touches matter when nursing care gets complex
Dedicated nursing home Support in West Bromwich
When families describe the care their relatives receive, the small details often speak volumes. At Lyndon Hall Nursing Home in West Bromwich, several families have shared how staff remember the little things that make residents feel seen and valued. This nursing home provides specialist support for adults of all ages, including those living with dementia.
Who they care for
The home cares for adults both under and over 65, with particular expertise in dementia care. They provide nursing support for residents with complex health needs.
For residents living with dementia, the team focuses on maintaining dignity and creating positive daily interactions. Staff work to understand each person's unique needs and preferences.
“Complex care decisions deserve careful consideration — visiting Lyndon Hall could help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Lyndon Hall Nursing Home scores 72 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating, with solid evidence across safety, care, and leadership, but a notable gap in how well the home keeps your parent engaged and active day to day.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who notice individual preferences and create meaningful moments throughout the day. The home runs a programme of music and activities that keeps residents engaged and connected.
What inspectors have recorded
How it sits against good practice
Complex care decisions deserve careful consideration — visiting Lyndon Hall could help you understand if their approach feels right for your family.
Worth a visit
Lyndon Hall Nursing Home, on Malvern Close in West Bromwich, was rated Good overall at its last inspection in July 2019, an improvement on its previous Requires Improvement rating. Four of the five inspection domains (Safe, Effective, Caring, and Well-led) were rated Good, which means inspectors were broadly satisfied with how the home keeps people safe, delivers care, treats residents with kindness, and is managed. The home provides nursing care for up to 80 people, including those living with dementia, and has a named registered manager in post. The one area that stands out is Responsive, which was rated Requires Improvement. This domain covers whether your parent will have a meaningful life at the home, including activities, individual engagement, and whether the home adapts its approach to each person's changing needs. That rating was not resolved to Good by the last inspection, so it is the first thing to press on when you visit. Ask to see the current activity timetable, find out what happens for residents who cannot join group sessions, and ask how staff support someone with advanced dementia to stay engaged. The inspection findings available are limited in detail, so several important questions (night staffing levels, agency staff use, food quality, and family communication) will need to be answered by the home directly.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Lyndon Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Lyndon Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Personal touches matter when nursing care gets complex
Dedicated nursing home Support in West Bromwich
When families describe the care their relatives receive, the small details often speak volumes. At Lyndon Hall Nursing Home in West Bromwich, several families have shared how staff remember the little things that make residents feel seen and valued. This nursing home provides specialist support for adults of all ages, including those living with dementia.
Who they care for
The home cares for adults both under and over 65, with particular expertise in dementia care. They provide nursing support for residents with complex health needs.
For residents living with dementia, the team focuses on maintaining dignity and creating positive daily interactions. Staff work to understand each person's unique needs and preferences.
“Complex care decisions deserve careful consideration — visiting Lyndon Hall could help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
