Mansion House Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Homecare agencies
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds37
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-05-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement55
- Food quality55
- Healthcare60
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2018-05-17
Is this home safe?
Is the care effective?
The Effective domain is rated Good, covering care planning, staff training, healthcare coordination, and nutrition. Dementia is a listed specialism alongside physical disabilities and sensory impairment, which implies a trained staff base and adapted care approaches. No specific information about care plan content, GP access frequency, medication review processes, or dementia training programmes is included in the published summary. The Good rating indicates inspectors were satisfied with practice in these areas at the time of the March 2021 inspection. A monitoring review in July 2023 found no evidence requiring a reassessment of the rating.Is this home caring?
The Caring domain is rated Good, which covers staff warmth, compassion, dignity, respect, and support for independence. This is the domain families weight most heavily in DCC review data, with staff warmth at 57.3% and compassion and dignity at 55.2%. No direct observations of staff interactions, resident testimony, or family quotes are included in the published report summary. The Good rating indicates inspectors were satisfied with the quality of relationships and day-to-day interactions they observed. The absence of specific evidence in the published text makes it difficult to assess the depth of person-centred practice.Is the home responsive?
The Responsive domain is rated Good, covering activities, individual engagement, responsiveness to changing needs, and complaints handling. No specific information about the activities programme, how it is tailored to people with dementia or physical disabilities, or how individual preferences shape daily life is included in the published report. End-of-life care planning is not mentioned. The Good rating suggests inspectors were satisfied with how the home responds to individual needs and feedback. The home's stated specialisms — dementia, physical disabilities, sensory impairment — imply a broader range of needs is catered for than in a standard residential setting.Is the home well-led?
The Well-led domain is rated Good, and the home has improved from a previous Requires Improvement overall finding — a trajectory that reflects positively on the current leadership team. Two registered managers are named in the inspection record: Mrs Simone Walmsley and Mrs Geraldine Denise Yesiil. The home is run by Francis Kirk. No specific detail about management visibility, staff empowerment, governance processes, or how the home uses feedback to improve is included in the published summary. A July 2023 monitoring review confirmed no evidence requiring reassessment of the Good rating.
Source: CQC inspection report →
What the evidence base says
The team supports people with sensory impairments and physical disabilities, alongside caring for adults both under and over 65. This breadth of experience means they work with residents who have varied and sometimes complex needs. For those living with dementia, the home provides specialist support as part of their wider care approach. The team works with residents at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Mansion House Residential Home holds a Good rating across all five inspection domains following improvement from a previous Requires Improvement finding, which is encouraging — but the inspection report contains very limited specific detail, meaning much of what your family needs to know must be verified directly with the home.
Homes in East typically score 68–82.Worth a visit
Mansion House Residential Home, on Burnham Road in Chelmsford, holds a Good rating across all five inspection domains following its most recent inspection in March 2021 — an improvement on a previous Requires Improvement finding. That upward trajectory matters: it suggests the leadership team identified what was not working and made real changes. With two named registered managers in post and a 37-bed home offering dementia, physical disability, and sensory impairment care, the headline picture is broadly reassuring. However, the published inspection report contains very limited specific detail — no direct quotes from your parent, other residents, or their families, and no specific observations about food, activities, night staffing, or the dementia environment. A Good rating tells you the bar was cleared; it does not tell you how warmly, or how consistently. Before you make a decision, visit at a mealtime to observe pace and atmosphere, and ask directly: how many permanent staff are on the dementia unit after 8pm, and how often does your parent's care plan get reviewed with the family present?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Mansion House Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Mansion House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting residents with complex care needs in Chelmsford
Compassionate Care in Chelmsford at Mansion House Residential Home
For families seeking specialist residential care, Mansion House in Chelmsford offers support for people with various care needs. The home provides care for both younger and older adults, including those living with dementia, physical disabilities, and sensory impairments.
Who they care for
The team supports people with sensory impairments and physical disabilities, alongside caring for adults both under and over 65. This breadth of experience means they work with residents who have varied and sometimes complex needs.
For those living with dementia, the home provides specialist support as part of their wider care approach. The team works with residents at different stages of their dementia journey.
“If you'd like to learn more about the care at Mansion House, visiting in person can help you get a feel for whether it might suit your loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Mansion House Residential Home holds a Good rating across all five inspection domains following improvement from a previous Requires Improvement finding, which is encouraging — but the inspection report contains very limited specific detail, meaning much of what your family needs to know must be verified directly with the home.
Homes in East typically score 68–82.Worth a visit
Mansion House Residential Home, on Burnham Road in Chelmsford, holds a Good rating across all five inspection domains following its most recent inspection in March 2021 — an improvement on a previous Requires Improvement finding. That upward trajectory matters: it suggests the leadership team identified what was not working and made real changes. With two named registered managers in post and a 37-bed home offering dementia, physical disability, and sensory impairment care, the headline picture is broadly reassuring. However, the published inspection report contains very limited specific detail — no direct quotes from your parent, other residents, or their families, and no specific observations about food, activities, night staffing, or the dementia environment. A Good rating tells you the bar was cleared; it does not tell you how warmly, or how consistently. Before you make a decision, visit at a mealtime to observe pace and atmosphere, and ask directly: how many permanent staff are on the dementia unit after 8pm, and how often does your parent's care plan get reviewed with the family present?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Mansion House Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Mansion House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting residents with complex care needs in Chelmsford
Compassionate Care in Chelmsford at Mansion House Residential Home
For families seeking specialist residential care, Mansion House in Chelmsford offers support for people with various care needs. The home provides care for both younger and older adults, including those living with dementia, physical disabilities, and sensory impairments.
Who they care for
The team supports people with sensory impairments and physical disabilities, alongside caring for adults both under and over 65. This breadth of experience means they work with residents who have varied and sometimes complex needs.
For those living with dementia, the home provides specialist support as part of their wider care approach. The team works with residents at different stages of their dementia journey.
“If you'd like to learn more about the care at Mansion House, visiting in person can help you get a feel for whether it might suit your loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
