Dementia Care Home

Marchfield House

434 Ringwood Road, Ferndown, Dorset, BH22 9AY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds28
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
  • Last inspected2018-06-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-06-23

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This rating covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. The published report does not include specific observations about night staffing ratios, agency staff use, or falls management for this home. No concerns were flagged in this domain.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers care planning, dementia training, food and nutrition, and access to healthcare professionals including GPs. Marchfield House lists dementia as a specialism, which means inspectors will have looked at whether staff have appropriate training and whether care plans reflect individual needs. The published text does not record specific findings about training content, care plan quality, or food provision.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. This domain covers how staff treat the people who live here, including whether they respect privacy, use preferred names, and support independence. A Good rating suggests inspectors found no significant concerns about the quality of interactions between staff and residents. The published text does not include direct observations of staff behaviour or resident and relative quotes for this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers how well the home tailors care to individual needs, including activities, engagement, and end-of-life planning. Marchfield House specialises in dementia care, which means inspectors will have considered whether the activity programme is meaningful for people living with dementia. The published text does not record specific activities, individual engagement approaches, or any detail about end-of-life planning.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2021 inspection, and a monitoring review in July 2023 found no evidence to warrant a reassessment of that rating. The home is run by Southey Care Limited, with a named registered manager and a nominated individual recorded at the time of registration. The published findings do not record specific observations about leadership culture, staff feedback mechanisms, or how the home acts on incidents and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people over 65, including residents living with dementia and those with mental health conditions. Marchfield House includes dementia care among its specialisms. The home provides residential support for people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Marchfield House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, meaning most scores reflect a general positive finding rather than verified, observed evidence. Families should treat this score as a baseline and gather more detail directly from the home.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Marchfield House, on Ringwood Road in Ferndown, was rated Good across all five inspection domains at its last full inspection in February 2021, with that rating confirmed as still current following a monitoring review in July 2023. The home is registered to care for up to 28 people, including adults living with dementia and mental health conditions, and is run by Southey Care Limited with a named registered manager in post. The main limitation here is transparency: the published inspection findings contain almost no specific observations, quotes, or examples that would allow a family to understand what daily life actually looks like at this home. A Good rating is reassuring, but it does not tell you whether staff know your parent's name, what activities are on offer on a Tuesday afternoon, or how many carers are on overnight. Before deciding, visit in person at different times of day, ask to see the staffing rota for last week, and ask the manager what has changed since the 2021 inspection.

The three questions to ask when you visit

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In Their Own Words

How Marchfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Marchfield House says about itself

Professional care in a clean, well-maintained Ferndown home

Dedicated residential home Support in Ferndown

When you're looking for care in Ferndown, the basics really matter — respectful staff, a clean environment, and consistent standards. Marchfield House provides residential care for people over 65, including those living with dementia and mental health conditions. The home has recently been refurbished, creating fresh, well-kept spaces for residents.

Care & specialisms

Who they care for

    The home cares for people over 65, including residents living with dementia and those with mental health conditions.

    How they describe their dementia care

    Marchfield House includes dementia care among its specialisms. The home provides residential support for people at different stages of their dementia journey.

    “Located conveniently near Ferndown town centre, the home offers easy access for regular family visits.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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