Dementia Care Home

Marmaduke Care Home in Hull – Exemplar Health Care

50 Marmaduke Street, Kingston upon Hull, Yorkshire, HU3 3BH

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds18
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-08-31

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe the staff here as approachable and superb, with a warmth that comes through in everyday interactions. Over years of visiting, relatives have consistently found the team friendly and professional, creating an environment where both residents and visitors feel comfortable.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-08-31

  • Is this home safe?

    Good
    Marmaduke was rated Good for safety at its August 2022 inspection. The home is registered to provide nursing care, which means a registered nurse must be available. No specific concerns about medicines management, falls, infection control, or staffing numbers are recorded in the published findings. The monitoring review in July 2023 found no new safety concerns.
    Verified by inspector
  • Is the care effective?

    Good
    Marmaduke was rated Good for effectiveness at its August 2022 inspection. As a nursing home with dementia listed as a specialism, inspectors would have considered training, care planning, and access to healthcare professionals. No specific detail about GP access, dementia training content, nutritional assessment, or care plan review frequency is published.
    Verified by inspector
  • Is this home caring?

    Good
    Marmaduke was rated Good for caring at its August 2022 inspection. This domain covers how staff treat the people who live there, including dignity, respect, privacy, and whether residents feel they have a say in their own care. No specific inspector observations, resident quotes, or family testimony are published in the available report text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Marmaduke was rated Good for responsiveness at its August 2022 inspection. This domain covers whether the home adapts to individual needs, provides meaningful activities, and handles complaints well. Dementia, mental health conditions, and physical disabilities are all listed specialisms, suggesting the home is expected to tailor care to varied and complex needs. No specific activities, individual care examples, or complaint outcomes are published.
    Verified by inspector
  • Is the home well-led?

    Good
    Marmaduke was rated Good for leadership at its August 2022 inspection. The home is run by Marmaduke Health Care Limited, with Ms Joanne Linda Roper recorded as registered manager and Ms Selina Wall as nominated individual. A monitoring review in July 2023 found no evidence requiring a reassessment. No specific detail about management visibility, staff culture, governance systems, or complaint handling is published.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team works with adults under 65 who need specialist support, alongside their older residents. They provide care for people living with dementia, mental health conditions and physical disabilities. For residents with dementia, the home offers specialist support tailored to individual needs. The team understands the complexities of dementia care and works to maintain dignity and quality of life throughout the journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Marmaduke holds a Good rating across all five inspection domains, which is a solid foundation. However, the published inspection report contains very little specific detail, so most scores sit in the 50-60 range, reflecting a positive but largely unverified picture.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe the staff here as approachable and superb, with a warmth that comes through in everyday interactions. Over years of visiting, relatives have consistently found the team friendly and professional, creating an environment where both residents and visitors feel comfortable.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Marmaduke for someone with complex care needs, arranging a visit will help you see firsthand how they balance professional standards with genuine warmth.

DCC Recommendation

Worth a visit

Marmaduke, a small 18-bed nursing home on Marmaduke Street in Hull, was rated Good across all five inspection domains at its last inspection in August 2022. The home supports a wide range of needs including dementia, mental health conditions, and physical disabilities, and has a named registered manager and nominated individual recorded. A subsequent monitoring review in July 2023 found no evidence requiring a reassessment of the rating, meaning the Good standard was considered stable at that point. The main limitation for any family considering this home is that the published inspection report contains very little specific detail. No inspector observations, resident quotes, or family testimony are reproduced, so it is not possible to verify warmth of care, quality of food, activities provision, or night staffing from the published record alone. Before visiting, prepare specific questions: ask to see last week's actual staffing rota (not a template), ask what one-to-one activity your parent's key worker would do with them, and ask how the team would communicate with you if your parent's condition changed overnight.

The three questions to ask when you visit

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In Their Own Words

How Marmaduke Care Home in Hull – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Marmaduke Care Home in Hull – Exemplar Health Care says about itself

Caring for complex needs with warmth and professionalism in Hull

Dedicated nursing home Support in Hull

When you're looking for specialist care that goes beyond the basics, finding the right environment matters deeply. Marmaduke in Hull focuses on supporting people with dementia, mental health conditions and physical disabilities — both for those over 65 and younger adults who need skilled care. The home has built a reputation for maintaining high standards while keeping a genuinely friendly atmosphere.

Care & specialisms

Who they care for

    The team works with adults under 65 who need specialist support, alongside their older residents. They provide care for people living with dementia, mental health conditions and physical disabilities.

    How they describe their dementia care

    For residents with dementia, the home offers specialist support tailored to individual needs. The team understands the complexities of dementia care and works to maintain dignity and quality of life throughout the journey.

    “If you're considering Marmaduke for someone with complex care needs, arranging a visit will help you see firsthand how they balance professional standards with genuine warmth.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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