Dementia Care Home

Marmora Care Home

4-6 Penfold Road, Clacton On Sea, Essex, CO15 1JN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds27
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-09-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff who are genuinely there when needed — not just for practical care but for emotional support too. Whether helping someone recover from a hospital stay or supporting families through bereavement, people find the team consistently present and engaged.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-09-15

  • Is this home safe?

    Good
    Safe was rated Good at the August 2018 inspection. This represents an improvement from the previous Requires Improvement rating in this domain. The published summary does not provide specific detail about what was observed, but a Good rating for Safe typically requires evidence of appropriate medicines management, safe staffing levels, and effective systems to protect residents from harm. No specific incidents, falls data, or infection control observations are described in the available text.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the August 2018 inspection. This domain covers staff training, care planning, healthcare access, and nutrition. The home specialises in dementia care, which means the inspection would have considered whether staff understand the specific needs of people living with dementia. No detail about training content, GP access frequency, or food and hydration arrangements is included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the August 2018 inspection. This domain assesses whether staff are kind, whether dignity and privacy are respected, and whether residents are treated as individuals. No direct observations of staff interactions, no resident or family quotes, and no specific examples of dignity practices are included in the published report summary. The improvement from Requires Improvement suggests concerns in this area were previously identified and addressed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the August 2018 inspection. This domain covers activities, individualised care, and responsiveness to changing needs including end-of-life care. The home is registered as a dementia specialist, which means the inspection would have considered whether activities and daily routines are adapted for people at different stages of dementia. No specific activity programmes, individual engagement examples, or end-of-life care arrangements are described in the available report text.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the August 2018 inspection. A named Registered Manager, Mrs Lisa-Anne Welsh, and a Nominated Individual, Mr Jaspal Singh, are identified in the registration record. The improvement across all five domains from the previous inspection, including Well-led, indicates that leadership had addressed earlier governance concerns. No detail about management visibility, staff culture, or family communication channels is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for people over 65 and specialises in supporting those with dementia. While dementia care is a core part of what they do, you'll want to visit to understand their specific approach and see how they create the right environment for residents with memory needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Marmora Care Home improved from Requires Improvement to Good across all five domains, which is a meaningful and positive step. However, the published report contains very limited specific detail, so most scores reflect the Good rating rather than rich direct evidence.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff who are genuinely there when needed — not just for practical care but for emotional support too. Whether helping someone recover from a hospital stay or supporting families through bereavement, people find the team consistently present and engaged.

Lens 02

What inspectors have recorded

The care quality stays consistent across the whole team, from support workers to senior staff. Families mention good communication, though visiting would give you a clearer picture of how the home keeps everyone informed day to day.

Lens 03

How it sits against good practice

Sometimes the measure of good care is simply being there — and that's what families remember most about Marmora.

DCC Recommendation

Worth a visit

Marmora Care Home, a 27-bed residential home in Clacton-on-Sea specialising in care for older adults and people living with dementia, was inspected in August 2018 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a positive result and a significant improvement on a previous Requires Improvement rating, showing the service addressed earlier concerns. A named Registered Manager and Nominated Individual are in post. The rating has been reviewed remotely in July 2023 with no evidence found to require reassessment. The main uncertainty here is that the published report contains very limited specific detail. Families considering this home should not rely on the rating alone. The inspection is now over six years old, and while the July 2023 desk-based review found no cause for concern, it was not a full on-site inspection. On a visit, watch closely for how staff interact with your parent in unscripted moments: in corridors, at mealtimes, and when someone becomes distressed. Ask specifically about night staffing numbers, how often care plans are reviewed with family input, and what one-to-one activity is available for residents who cannot participate in group sessions.

The three questions to ask when you visit

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In Their Own Words

How Marmora Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Marmora Care Home says about itself

Where staff presence makes the real difference during tough transitions

Residential home in Clacton On Sea: True Peace of Mind

When families face sudden health crises or difficult end-of-life moments, the right support becomes everything. Marmora Care Home in Clacton On Sea offers residential care for people over 65, including those living with dementia. What families particularly value here is how available and responsive the staff are when it matters most.

Care & specialisms

Who they care for

    The home provides residential care for people over 65 and specialises in supporting those with dementia.

    How they describe their dementia care

    While dementia care is a core part of what they do, you'll want to visit to understand their specific approach and see how they create the right environment for residents with memory needs.

    “Sometimes the measure of good care is simply being there — and that's what families remember most about Marmora.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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