Maryville Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds39
- SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities
- Last inspected2020-04-03
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2020-04-03
Is this home safe?
Is the care effective?
The inspection awarded a Good rating for effectiveness. The published report does not describe the content of care plans, the frequency of GP visits, dementia training programmes, or how food quality and choice are managed. The home holds specialist registrations for dementia and learning disabilities, which implies some specific competence, but the published findings do not detail what this looks like in practice.Is this home caring?
The inspection awarded a Good rating for caring. No specific inspector observations, resident quotes, or relative testimony are included in the published report to illustrate what this looks like day to day. A Good rating in this domain means inspectors were satisfied that staff treated residents with dignity and respect, but the report does not describe the interactions they observed.Is the home responsive?
The inspection awarded a Good rating for responsiveness. The published report does not describe the activity programme, how individual preferences are recorded and acted on, how complaints are handled, or how end-of-life care is planned. No detail is available about one-to-one engagement for residents who cannot participate in group activities.Is the home well-led?
The inspection awarded a Good rating for well-led. Sister Mary Holmes is named as the registered manager, and the home is operated by Poor Servants of the Mother of God, an established religious organisation. A nominated individual is also named, providing a clear governance structure. The published report does not describe how long the current manager has been in post, how staff are supported, or how the home handles feedback and complaints.
Source: CQC inspection report →
What the evidence base says
Maryville specialises in supporting people living with dementia and adults with learning disabilities, alongside general care for over-65s. As a home that welcomes people living with dementia, the team here understands the importance of creating that calm, consistent environment where residents feel secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Maryville Care Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains, but the published report contains limited specific detail, observations, or direct testimony to push scores higher with confidence.
Homes in London typically score 68–82.Worth a visit
Maryville Care Home at 12-14 The Butts, Brentford, was assessed in September 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the home is run by an established organisation, Poor Servants of the Mother of God, with a named registered manager in post. The home provides nursing care and holds specialist registrations for people living with dementia and people with learning disabilities across 39 beds. The main limitation here is that the published inspection report contains very little specific detail: no inspector observations, no resident or relative quotes, and no description of daily life inside the home. A Good rating is genuinely positive, but it tells you the home met the threshold, not what it feels like to live there. Before making a decision, visit in person and ask to see the staffing rota for the past fortnight, ask how many staff are on overnight, ask what dementia-specific training staff have completed and when, and request a copy of the current activity programme. Observe how staff speak to your parent during the visit, whether they use their preferred name, and whether the pace feels unhurried.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Maryville Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Maryville Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where respectful care meets cultural warmth in West London
Maryville Care Home – Your Trusted nursing home
When you're looking for care in Brentford, finding somewhere that feels genuinely welcoming matters. Maryville Care Home brings together staff from different backgrounds who share one thing — a respectful, warm approach to everyone who walks through their doors. Set in a peaceful corner of this West London neighborhood, it's a place where cleanliness and calm create the foundation for specialist care.
Who they care for
Maryville specialises in supporting people living with dementia and adults with learning disabilities, alongside general care for over-65s.
As a home that welcomes people living with dementia, the team here understands the importance of creating that calm, consistent environment where residents feel secure.
“Sometimes the simplest things — respect, cleanliness, a friendly face — make all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Maryville Care Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains, but the published report contains limited specific detail, observations, or direct testimony to push scores higher with confidence.
Homes in London typically score 68–82.Worth a visit
Maryville Care Home at 12-14 The Butts, Brentford, was assessed in September 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the home is run by an established organisation, Poor Servants of the Mother of God, with a named registered manager in post. The home provides nursing care and holds specialist registrations for people living with dementia and people with learning disabilities across 39 beds. The main limitation here is that the published inspection report contains very little specific detail: no inspector observations, no resident or relative quotes, and no description of daily life inside the home. A Good rating is genuinely positive, but it tells you the home met the threshold, not what it feels like to live there. Before making a decision, visit in person and ask to see the staffing rota for the past fortnight, ask how many staff are on overnight, ask what dementia-specific training staff have completed and when, and request a copy of the current activity programme. Observe how staff speak to your parent during the visit, whether they use their preferred name, and whether the pace feels unhurried.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Maryville Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Maryville Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where respectful care meets cultural warmth in West London
Maryville Care Home – Your Trusted nursing home
When you're looking for care in Brentford, finding somewhere that feels genuinely welcoming matters. Maryville Care Home brings together staff from different backgrounds who share one thing — a respectful, warm approach to everyone who walks through their doors. Set in a peaceful corner of this West London neighborhood, it's a place where cleanliness and calm create the foundation for specialist care.
Who they care for
Maryville specialises in supporting people living with dementia and adults with learning disabilities, alongside general care for over-65s.
As a home that welcomes people living with dementia, the team here understands the importance of creating that calm, consistent environment where residents feel secure.
Management & ethos
The staff team brings together people from different cultures and backgrounds, including the Philippines and Nigeria. Families describe them as approachable and welcoming, treating both residents and visitors with genuine respect.
The home & environment
Visitors often mention how clean and well-kept everything feels here. There's a sense of peace throughout the home that families appreciate when they visit.
“Sometimes the simplest things — respect, cleanliness, a friendly face — make all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
