Dementia Care Home

Normanton Lodge Care Home

Normanton Lodge Limited, South Normanton, Derbyshire, DE55 2EF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds67
  • SpecialismsCaring for adults over 65 yrs, Dementia, Sensory impairment
  • Last inspected2022-04-22

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership73
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-04-22

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the June 2025 inspection. This suggests inspectors were satisfied with arrangements around staffing, medicines management, and protection from harm at the time of their visit. Normanton Lodge has 67 beds and supports people with dementia, a group that can be particularly vulnerable to safety risks if staffing levels or oversight are not well managed. No specific observations, incident data, or staffing numbers are recorded in the available report text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the June 2025 inspection. This domain covers whether staff have the right training, whether care plans are detailed and kept up to date, whether your parent can access GPs and other health professionals promptly, and whether food and nutrition are managed well. The home lists dementia as a specialism, which means inspectors would have expected to see evidence of dementia-specific training and care planning. No specific detail about any of these areas is recorded in the available report text.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the June 2025 inspection. Caring covers how staff treat the people who live here: whether they are warm and unhurried, whether they respect privacy, whether they use preferred names, and whether they support independence rather than doing everything for people. Staff warmth is the single most important theme in our family review data, mentioned in 57.3% of positive reviews, and compassion and dignity together account for 55.2%. No specific observations, interactions, or quotes from residents or relatives are recorded in the available report text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the June 2025 inspection. Responsiveness covers whether your parent will have a life here: whether activities are meaningful and varied, whether individual preferences and history shape the daily routine, and whether the home is prepared for end-of-life care. The home supports people with dementia and sensory impairments, both of which require tailored approaches to activity and engagement. No specific detail about the activities programme, individual engagement, or end-of-life planning is recorded in the available report text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the June 2025 inspection. The home has a named registered manager (Ms Claire Louise Jinks) and a nominated individual (Mr Paul Hearn). Leadership quality matters especially here because the home previously declined from Good to Requires Improvement and has now recovered. A stable, visible manager who knows the people living in the home and supports staff to speak up is one of the strongest predictors of sustained quality. No specific detail about manager visibility, staff culture, or governance arrangements is recorded in the available report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in caring for older adults, with particular experience supporting those living with dementia and sensory impairments. For residents living with dementia, the team at Normanton Lodge works to provide appropriate support tailored to individual needs. The home has experience caring for people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Normanton Lodge has returned to a Good rating across all five inspection domains as of June 2025, recovering from a Requires Improvement period. Scores reflect broadly positive but generally stated findings, with limited specific observations, direct quotes, or detailed evidence available in the published report text.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Normanton Lodge Care Home in South Normanton was rated Good across all five inspection domains at its most recent assessment in June 2025, with the report published in July 2025. This is a meaningful recovery: the home had previously declined to Requires Improvement, so returning to Good across the board suggests that the registered manager and the team have addressed whatever concerns prompted that earlier downgrade. The home supports up to 67 people, including those living with dementia and sensory impairments, and has a named registered manager in post. The main limitation of this report is that very little published detail is available beyond the domain ratings themselves. There are no recorded observations, no direct quotes from your parent, other residents, or relatives, and no specific examples of what inspectors saw on the day. A Good rating is genuinely positive, but it tells you the home met the standard rather than showing you what daily life looks like. Before making a decision, visit in person during a mealtime or activity session, ask to see last month's actual staffing rota (not the template), and ask the manager specifically what changed between the Requires Improvement period and now.

The three questions to ask when you visit

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In Their Own Words

How Normanton Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Normanton Lodge Care Home says about itself

Caring for older adults and those living with dementia in South Normanton

Normanton Lodge Care Home – Expert Care in South Normanton

Normanton Lodge Care Home in South Normanton provides residential care for older adults, including those living with dementia or sensory impairments. The East Midlands home focuses on supporting residents aged 65 and over. If you're considering care options for someone you love, visiting Normanton Lodge could help you get a feel for whether it might be right for your family.

Care & specialisms

Who they care for

    The home specialises in caring for older adults, with particular experience supporting those living with dementia and sensory impairments.

    How they describe their dementia care

    For residents living with dementia, the team at Normanton Lodge works to provide appropriate support tailored to individual needs. The home has experience caring for people at different stages of their dementia journey.

    “Every family's care journey is different, and finding the right fit takes time.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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