Heatherton House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2025-05-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about staff who really engage with residents — not just going through the motions but actually connecting with them. Visitors say they feel welcomed whenever they drop by, even when visits are unannounced. There's a sense that residents here seem settled and content in their surroundings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2025-05-14 Report published 2025-05-14
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its May 2025 inspection. The published findings confirm this but provide no specific detail on care plan content, GP access arrangements, dementia training completed by staff, or how food quality and dietary needs are managed. No concerns were identified in this domain.Is this home caring?
The home was rated Good for caring at its May 2025 inspection. No specific inspector observations, resident quotes, or relative testimony are included in the published findings for this domain. No concerns were identified. The home's registered specialism in dementia care suggests some structured approach to person-centred care, though the inspection findings do not confirm the detail of this.Is the home responsive?
The home was rated Good for responsiveness at its May 2025 inspection. The published findings do not include specific detail on the activity programme, how individual engagement is tailored for people with advanced dementia, or how the home responds to complaints and changing needs. No concerns were identified in this domain.Is the home well-led?
The home was rated Good for being well-led at its May 2025 inspection. A named registered manager, Mrs Kate Louise Day, is in post, and Ms Rachel Louise Harvey is the nominated individual. The published findings do not include specific detail on management visibility, staff culture, governance processes, or how the home responds to incidents and concerns. No concerns were identified.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those with physical disabilities. It also provides specialist dementia support. For people living with dementia, a calm atmosphere and attentive staff can make a significant difference to daily life. The layout of the home and access to outdoor spaces offer opportunities for safe movement and fresh air. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Heatherton House was rated Good across all five inspection domains in May 2025, which places it comfortably above the national average. The score reflects consistently positive but largely general findings: inspectors confirmed good practice throughout but the published report contains limited specific observations, direct quotes, or named examples that would push the score higher.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who really engage with residents — not just going through the motions but actually connecting with them. Visitors say they feel welcomed whenever they drop by, even when visits are unannounced. There's a sense that residents here seem settled and content in their surroundings.
What inspectors have recorded
Communication with families appears to be a priority, with relatives saying they're kept in the loop about their loved one's care. The team seems to understand that caring isn't just about meeting physical needs — it's about making sure residents feel valued. However, one family did raise concerns about inconsistent explanations following a serious injury, which suggests room for improvement in how incidents are documented and communicated.
How it sits against good practice
If you're considering Heatherton House, it's worth arranging a visit to see if their approach feels right for your family.
Worth a visit
Heatherton House Care Home, at 170 Rykneld Road in Derby, was rated Good across all five inspection domains at its most recent assessment in May 2025. The home is run by Danforth Care No. 1 Limited and has a named registered manager, Mrs Kate Louise Day, in post. It is registered to care for up to 66 people, including those living with dementia and physical disabilities, and caters for adults both under and over 65. The main limitation of this report is that the published inspection findings contain very little specific detail: no direct quotes from people living at the home or their families, no named inspector observations, and no figures on staffing ratios, agency use, or activity provision. A Good rating is genuinely positive and meaningful, but it tells you that standards meet the threshold, not that the home is outstanding. Before making a decision, visit in person and ask the manager to show you last week's actual staffing rota (counting permanent versus agency names, especially on night shifts), to walk you through how care plans are built around your parent's personal history, and to explain what one-to-one support looks like for someone who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Heatherton House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Heatherton House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Derby care home where families feel genuinely welcomed
Residential home in Derby: True Peace of Mind
When you're looking for care in Derby, finding somewhere that treats your loved one with real warmth makes all the difference. Heatherton House Care Home offers modern facilities and a team that families describe as attentive and friendly. The home supports adults of all ages, including those living with dementia or physical disabilities.
Who they care for
The home cares for adults both under and over 65, including those with physical disabilities. It also provides specialist dementia support.
For people living with dementia, a calm atmosphere and attentive staff can make a significant difference to daily life. The layout of the home and access to outdoor spaces offer opportunities for safe movement and fresh air.
“If you're considering Heatherton House, it's worth arranging a visit to see if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Heatherton House was rated Good across all five inspection domains in May 2025, which places it comfortably above the national average. The score reflects consistently positive but largely general findings: inspectors confirmed good practice throughout but the published report contains limited specific observations, direct quotes, or named examples that would push the score higher.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who really engage with residents — not just going through the motions but actually connecting with them. Visitors say they feel welcomed whenever they drop by, even when visits are unannounced. There's a sense that residents here seem settled and content in their surroundings.
What inspectors have recorded
Communication with families appears to be a priority, with relatives saying they're kept in the loop about their loved one's care. The team seems to understand that caring isn't just about meeting physical needs — it's about making sure residents feel valued. However, one family did raise concerns about inconsistent explanations following a serious injury, which suggests room for improvement in how incidents are documented and communicated.
How it sits against good practice
If you're considering Heatherton House, it's worth arranging a visit to see if their approach feels right for your family.
Worth a visit
Heatherton House Care Home, at 170 Rykneld Road in Derby, was rated Good across all five inspection domains at its most recent assessment in May 2025. The home is run by Danforth Care No. 1 Limited and has a named registered manager, Mrs Kate Louise Day, in post. It is registered to care for up to 66 people, including those living with dementia and physical disabilities, and caters for adults both under and over 65. The main limitation of this report is that the published inspection findings contain very little specific detail: no direct quotes from people living at the home or their families, no named inspector observations, and no figures on staffing ratios, agency use, or activity provision. A Good rating is genuinely positive and meaningful, but it tells you that standards meet the threshold, not that the home is outstanding. Before making a decision, visit in person and ask the manager to show you last week's actual staffing rota (counting permanent versus agency names, especially on night shifts), to walk you through how care plans are built around your parent's personal history, and to explain what one-to-one support looks like for someone who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Heatherton House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Heatherton House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Derby care home where families feel genuinely welcomed
Residential home in Derby: True Peace of Mind
When you're looking for care in Derby, finding somewhere that treats your loved one with real warmth makes all the difference. Heatherton House Care Home offers modern facilities and a team that families describe as attentive and friendly. The home supports adults of all ages, including those living with dementia or physical disabilities.
Who they care for
The home cares for adults both under and over 65, including those with physical disabilities. It also provides specialist dementia support.
For people living with dementia, a calm atmosphere and attentive staff can make a significant difference to daily life. The layout of the home and access to outdoor spaces offer opportunities for safe movement and fresh air.
Management & ethos
Communication with families appears to be a priority, with relatives saying they're kept in the loop about their loved one's care. The team seems to understand that caring isn't just about meeting physical needs — it's about making sure residents feel valued. However, one family did raise concerns about inconsistent explanations following a serious injury, which suggests room for improvement in how incidents are documented and communicated.
The home & environment
The building itself is modern and well-maintained, with comfortable spaces throughout. Residents can enjoy the garden, visit the onsite hairdresser, or pop into the little shop. These everyday touches help create a proper living environment rather than just a care facility.
“If you're considering Heatherton House, it's worth arranging a visit to see if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
