Dementia Care Home

Olive Row Care Home

Albert Street, Kettering, Northamptonshire, NN16 0EB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds54
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-06-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness52
Section 02

What inspectors found

Inspected 2023-06-24

  • Is this home safe?

    Not yet rated
    Olive Row received a Good rating for Safe at its March 2025 inspection. The published report does not include specific detail about staffing ratios, falls management, medicines handling, or infection control practices. The home is registered to provide nursing care, which means qualified nurses should be available around the clock, but shift numbers and agency usage are not stated in the published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Olive Row received a Good rating for Effective at its March 2025 inspection. The home declares dementia as a specialism and is registered to provide nursing care and treatment of disease. No specific detail was published about care plan quality, GP access arrangements, dementia training content, or how food and nutrition are managed for people with complex needs.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Olive Row received a Good rating for Caring at its March 2025 inspection. No specific observations, resident quotes, or staff interaction descriptions are included in the published findings. The Good rating indicates inspectors did not identify problems with dignity or respect, but the absence of detail means it is not possible to describe what kindness looks like day to day in this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Olive Row received a Good rating for Responsive at its March 2025 inspection. No specific detail was published about the activities programme, individual engagement, or how the home supports people who cannot join group activities. The home's declared specialisms include dementia and sensory impairment, which means some residents may have significant communication difficulties that require tailored approaches.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Olive Row received a Good rating for Well-led at its March 2025 inspection. Two registered managers are on record: Mrs Shethy Chakkola Thomas and Mr Phillip James William Hopkins, with Mr Hopkins also holding the Nominated Individual role. The published report does not include specific detail about management visibility, staff culture, complaint handling, or governance systems.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home lists specialisms in dementia care, mental health conditions, physical disabilities and sensory impairments. They provide care for both adults under and over 65. While dementia care is listed as a specialism, families should carefully review the home's current CQC rating and any enforcement actions before considering placement. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Olive Row Care Home received a Good rating across all five inspection domains at its most recent assessment in March 2025, which is a positive baseline. However, the published report contains very limited specific detail, meaning scores reflect confirmed compliance rather than rich, observed evidence of exceptional care.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Olive Row Care Home on Albert Street in Kettering was assessed in March 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a stable, positive result for a 54-bed nursing home that declares specialisms in dementia, mental health conditions, physical disabilities, and sensory impairments. Two named registered managers are on record, which is a good governance indicator. The home is run by Northamptonshire Care Limited. The main limitation of this report is that the published inspection findings contain very little specific detail about what daily life actually looks like for your parent. A Good rating tells you that inspectors found no significant concerns, but it does not tell you whether staff are warm, whether the food is good, or whether someone with dementia gets one-to-one time when they cannot join a group. Before deciding, visit in person during a weekday afternoon when staffing patterns are more visible, ask to see last week's actual rota (not a template), and speak directly to relatives of current residents if the home will facilitate that.

The three questions to ask when you visit

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In Their Own Words

How Olive Row Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Olive Row Care Home says about itself

Kettering care home facing serious regulatory concerns

Dedicated nursing home Support in Kettering

Olive Row Care Home in Kettering provides residential care for adults with various needs including dementia and mental health conditions. The home is currently under CQC enforcement action with restrictions on new admissions. Families considering this home should check the current CQC rating and regulatory status before making any decisions.

Care & specialisms

Who they care for

    The home lists specialisms in dementia care, mental health conditions, physical disabilities and sensory impairments. They provide care for both adults under and over 65.

    How they describe their dementia care

    While dementia care is listed as a specialism, families should carefully review the home's current CQC rating and any enforcement actions before considering placement.

    “For the most current information about this home's regulatory status, consult the CQC website directly.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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