OSJCT Coombe End Court
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2022-04-29
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare72
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2022-04-29
Is this home safe?
Is the care effective?
The inspection rated this domain Good. Effective covers training, care planning, healthcare access, nutrition, and how well the home understands and responds to each person's individual needs. The home lists dementia, physical disabilities, and sensory impairment as specialisms, so inspectors would have considered whether staff have appropriate skills for these groups. No specific detail about training content, care plan quality, or food is included in the published summary.Is this home caring?
The inspection rated this domain Good. Caring covers staff warmth, dignity, respect, privacy, and how well the home supports independence. A Good rating indicates inspectors did not identify concerns about how staff treated the people living here. No direct observations, resident testimony, or family quotes are included in the published summary, so it is not possible to describe specific interactions that inspectors witnessed.Is the home responsive?
The inspection rated this domain Good. Responsive covers activities, individual engagement, how the home responds to complaints, and end-of-life planning. The home's specialism list includes dementia, physical disabilities, and sensory impairment, which means inspectors would have considered whether activities and engagement are genuinely accessible to people with varied abilities. No specific detail about programme content, individual activities, or end-of-life planning is included in the published summary.Is the home well-led?
The inspection rated this domain Good. Well-led covers management culture, governance, accountability, and whether the home learns from things that go wrong. The home has a named Registered Manager (Miss Hannah Mason) and a Nominated Individual (Mr James Norman Robson), both recorded in the published summary. The recovery from a previous Requires Improvement rating to Good across all domains suggests the leadership team has made meaningful improvements, though no specific examples of what changed are published.
Source: CQC inspection report →
What the evidence base says
The team here works with residents who have sensory impairments, physical disabilities and dementia. They also support adults under 65 — something that can be particularly hard to find when you're looking for the right care environment. For residents living with dementia, the care team brings specialist knowledge to help people maintain their independence and dignity. They understand how dementia affects each person differently and adapt their approach accordingly. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home has returned to a Good rating across all five inspection domains as of May 2025, recovering from a previous Requires Improvement finding. Scores reflect positive but largely general inspection findings, with limited specific observations, quotes, or direct testimony available in the published summary.
Homes in South West typically score 68–82.Worth a visit
OSJCT Coombe End Court, on London Road in Marlborough, was rated Good across all five inspection domains at its most recent assessment in May 2025, with the full report published in June 2025. This represents a recovery from a previous Requires Improvement rating, which is an encouraging trend and suggests the leadership team has addressed whatever concerns were identified earlier. The home is run by The Orders of St. John Care Trust, a well-established not-for-profit operator, and has a named Registered Manager in post. The main limitation of this analysis is that only a brief published summary is available, with no detailed inspector observations, resident or family quotes, or specific evidence about daily life at the home. A Good rating across all domains is genuinely positive, but it tells you the home met the required standard at one point in time rather than giving you a vivid picture of what life is like there day to day. Before making a decision, visit in person, ask to see last week's actual staffing rota (not the template), and ask specifically how many permanent staff work on the dementia unit overnight.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT Coombe End Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT Coombe End Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs across all ages
OSJCT Coombe End Court – Expert Care in Marlborough
When someone you love needs care for dementia, physical disabilities or sensory impairments, finding the right place feels overwhelming. OSJCT Coombe End Court in Marlborough provides specialist support for both younger adults and those over 65, offering expertise that many families struggle to find elsewhere.
Who they care for
The team here works with residents who have sensory impairments, physical disabilities and dementia. They also support adults under 65 — something that can be particularly hard to find when you're looking for the right care environment.
For residents living with dementia, the care team brings specialist knowledge to help people maintain their independence and dignity. They understand how dementia affects each person differently and adapt their approach accordingly.
“If you'd like to see how they support people with complex needs, arranging a visit could help you understand if this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home has returned to a Good rating across all five inspection domains as of May 2025, recovering from a previous Requires Improvement finding. Scores reflect positive but largely general inspection findings, with limited specific observations, quotes, or direct testimony available in the published summary.
Homes in South West typically score 68–82.Worth a visit
OSJCT Coombe End Court, on London Road in Marlborough, was rated Good across all five inspection domains at its most recent assessment in May 2025, with the full report published in June 2025. This represents a recovery from a previous Requires Improvement rating, which is an encouraging trend and suggests the leadership team has addressed whatever concerns were identified earlier. The home is run by The Orders of St. John Care Trust, a well-established not-for-profit operator, and has a named Registered Manager in post. The main limitation of this analysis is that only a brief published summary is available, with no detailed inspector observations, resident or family quotes, or specific evidence about daily life at the home. A Good rating across all domains is genuinely positive, but it tells you the home met the required standard at one point in time rather than giving you a vivid picture of what life is like there day to day. Before making a decision, visit in person, ask to see last week's actual staffing rota (not the template), and ask specifically how many permanent staff work on the dementia unit overnight.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT Coombe End Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT Coombe End Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs across all ages
OSJCT Coombe End Court – Expert Care in Marlborough
When someone you love needs care for dementia, physical disabilities or sensory impairments, finding the right place feels overwhelming. OSJCT Coombe End Court in Marlborough provides specialist support for both younger adults and those over 65, offering expertise that many families struggle to find elsewhere.
Who they care for
The team here works with residents who have sensory impairments, physical disabilities and dementia. They also support adults under 65 — something that can be particularly hard to find when you're looking for the right care environment.
For residents living with dementia, the care team brings specialist knowledge to help people maintain their independence and dignity. They understand how dementia affects each person differently and adapt their approach accordingly.
“If you'd like to see how they support people with complex needs, arranging a visit could help you understand if this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
