Palmersdene care home, Jarrow
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2021-12-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often comment on how warm and accessible the atmosphere feels when they visit. The team works to help new residents settle in comfortably, with structured activities that keep people engaged throughout the day. Many relatives appreciate the thoughtful interactions they witness between staff and residents.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2021-12-04
Is this home safe?
Is the care effective?
Palmersdene received a Good rating for Effective at its October 2025 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs, and whether people's health is well monitored, including access to GPs and other health professionals. The published summary does not include specific information about the content of dementia training, how frequently care plans are reviewed, or how the home works with external health services. A Good rating suggests inspectors were satisfied, but the detail behind that judgement is not publicly available.Is this home caring?
Palmersdene was rated Good for Caring at its October 2025 inspection. This domain reflects whether staff treat people with dignity, respect, and genuine kindness. The published summary does not include inspector observations of staff interactions, quotes from residents about how they feel, or examples of how the home supports independence. A Good rating means inspectors judged the standard to be satisfactory, but there is no specific evidence in the published text to illustrate what that looked like in practice at Palmersdene.Is the home responsive?
Palmersdene received a Good rating for Responsive at its October 2025 inspection. This domain covers whether the home meets individual needs, offers meaningful activities, supports independence, and plans well for end of life. The published summary does not describe the activity programme, how activities are adapted for people with more advanced dementia, how complaints are handled, or how end-of-life planning is approached. A Good rating indicates inspectors were satisfied, but the specific evidence is not available in the published text.Is the home well-led?
Palmersdene was rated Good for Well-led at its October 2025 inspection. The registered manager is Miss Megan Graves, and the nominated individual responsible for the provider, Anchor Hanover Group, is Mr Daniel Ryan. The published summary does not include observations about the manager's visibility on the floor, how staff are supported, whether there is a culture of openness, or how governance and quality monitoring work in practice. A Good rating suggests inspectors found leadership to be satisfactory, but the detail behind that judgement is not published.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care for people over 65, providing the structured support and understanding that comes with focused experience in this area. Staff work to create routines and activities that suit residents living with dementia, focusing on maintaining dignity and engagement. The team understands the importance of patient, respectful care that adapts to each person's changing needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Palmersdene was rated Good across all five inspection domains at its most recent assessment in October 2025, which is a positive baseline. However, the published report contains very little specific detail, so scores reflect the rating itself rather than direct inspector observations, quotes, or record reviews.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families often comment on how warm and accessible the atmosphere feels when they visit. The team works to help new residents settle in comfortably, with structured activities that keep people engaged throughout the day. Many relatives appreciate the thoughtful interactions they witness between staff and residents.
What inspectors have recorded
Communication with families forms an important part of the care approach here, with management keeping relatives informed and reassured. While most families praise the kindness and consideration shown by staff, some have raised concerns about consistency in care attitudes that the home continues to address.
How it sits against good practice
If you're looking for dementia care in Jarrow, visiting Palmersdene will give you a real sense of whether it could be the right place for your family.
Worth a visit
Palmersdene, on Grange Road West in Jarrow, was rated Good across all five inspection domains at its most recent assessment in October 2025, with the report published in January 2026. The home is run by Anchor Hanover Group, a large national provider, and has a named registered manager, Miss Megan Graves. A Good rating across every domain is a solid baseline and means inspectors did not identify concerns about safety, staffing, care quality, or leadership at the time of their visit. The main limitation of this report for families is that the published summary contains very little specific detail. There are no direct inspector observations, no quotes from residents or relatives, and no specific examples of what Good looked like in practice at Palmersdene. This means the score reflects the rating itself rather than the kind of rich, specific evidence that gives real confidence. Before deciding, visit in person, ask to see the full inspection report, and use the checklist questions below to fill in the gaps the published findings leave open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Palmersdene care home, Jarrow measures up against the other homes you’re considering. Free account.
In Their Own Words
How Palmersdene care home, Jarrow describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding the right dementia care in Jarrow's quiet residential streets
Palmersdene – Expert Care in Jarrow
When someone you love needs dementia care, you want somewhere that feels genuinely caring and comfortable. Palmersdene in Jarrow provides specialist support for people over 65 living with dementia, set in a residential neighbourhood that's easy for families to reach. The home has built a reputation for creating a welcoming environment where relatives feel reassured about their loved ones' daily care.
Who they care for
The home specialises in dementia care for people over 65, providing the structured support and understanding that comes with focused experience in this area.
Staff work to create routines and activities that suit residents living with dementia, focusing on maintaining dignity and engagement. The team understands the importance of patient, respectful care that adapts to each person's changing needs.
“If you're looking for dementia care in Jarrow, visiting Palmersdene will give you a real sense of whether it could be the right place for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Palmersdene was rated Good across all five inspection domains at its most recent assessment in October 2025, which is a positive baseline. However, the published report contains very little specific detail, so scores reflect the rating itself rather than direct inspector observations, quotes, or record reviews.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families often comment on how warm and accessible the atmosphere feels when they visit. The team works to help new residents settle in comfortably, with structured activities that keep people engaged throughout the day. Many relatives appreciate the thoughtful interactions they witness between staff and residents.
What inspectors have recorded
Communication with families forms an important part of the care approach here, with management keeping relatives informed and reassured. While most families praise the kindness and consideration shown by staff, some have raised concerns about consistency in care attitudes that the home continues to address.
How it sits against good practice
If you're looking for dementia care in Jarrow, visiting Palmersdene will give you a real sense of whether it could be the right place for your family.
Worth a visit
Palmersdene, on Grange Road West in Jarrow, was rated Good across all five inspection domains at its most recent assessment in October 2025, with the report published in January 2026. The home is run by Anchor Hanover Group, a large national provider, and has a named registered manager, Miss Megan Graves. A Good rating across every domain is a solid baseline and means inspectors did not identify concerns about safety, staffing, care quality, or leadership at the time of their visit. The main limitation of this report for families is that the published summary contains very little specific detail. There are no direct inspector observations, no quotes from residents or relatives, and no specific examples of what Good looked like in practice at Palmersdene. This means the score reflects the rating itself rather than the kind of rich, specific evidence that gives real confidence. Before deciding, visit in person, ask to see the full inspection report, and use the checklist questions below to fill in the gaps the published findings leave open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Palmersdene care home, Jarrow measures up against the other homes you’re considering. Free account.
In Their Own Words
How Palmersdene care home, Jarrow describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding the right dementia care in Jarrow's quiet residential streets
Palmersdene – Expert Care in Jarrow
When someone you love needs dementia care, you want somewhere that feels genuinely caring and comfortable. Palmersdene in Jarrow provides specialist support for people over 65 living with dementia, set in a residential neighbourhood that's easy for families to reach. The home has built a reputation for creating a welcoming environment where relatives feel reassured about their loved ones' daily care.
Who they care for
The home specialises in dementia care for people over 65, providing the structured support and understanding that comes with focused experience in this area.
Staff work to create routines and activities that suit residents living with dementia, focusing on maintaining dignity and engagement. The team understands the importance of patient, respectful care that adapts to each person's changing needs.
Management & ethos
Communication with families forms an important part of the care approach here, with management keeping relatives informed and reassured. While most families praise the kindness and consideration shown by staff, some have raised concerns about consistency in care attitudes that the home continues to address.
The home & environment
The home maintains good cleanliness standards throughout, with families noting how well-organised everything appears. The environment is kept fresh and tidy, creating pleasant spaces for residents to spend their time.
“If you're looking for dementia care in Jarrow, visiting Palmersdene will give you a real sense of whether it could be the right place for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
