Pax Hill Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds39
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-02-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The nursing team here brings together years of experience with a deeply personal approach to care. Families describe how staff manage to maintain dignity and respect even during the most challenging health situations, creating an environment that feels supportive rather than clinical.
The eight family priority themes
- Staff warmth55
- Compassion & dignity58
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare58
- Management & leadership42
- Resident happiness55
What inspectors found
Inspected 2019-02-13
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2021 inspection. This suggests inspectors were satisfied with care planning, staff training, and access to healthcare at the time of the visit. No specific examples of care plan content, GP access arrangements, or dementia training programmes are recorded in the available published text. The home specialises in dementia care, which means the quality of dementia-specific training and the accuracy of care plans are particularly important to assess.Is this home caring?
The Caring domain was rated Good at the February 2021 inspection. This is the domain most directly linked to the day-to-day kindness and respect your parent would experience. However, the published summary records no specific inspector observations, no quotes from residents or relatives, and no examples of how staff responded to individuals. A Good rating in Caring is meaningful, but the absence of specific evidence makes it impossible to describe with confidence what that looks like in practice at this home.Is the home responsive?
The Responsive domain was rated Good at the February 2021 inspection. This covers whether the home tailors its care to individual needs, whether there is a meaningful activity programme, and how the home handles complaints and end-of-life care. No specific activity examples, individual engagement observations, or complaint-handling details are recorded in the available published text. For a home with a dementia specialism, responsiveness to individual need and access to one-to-one engagement are particularly important.Is the home well-led?
The Well-led domain was rated Requires Improvement at the February 2021 inspection. This is the only domain below Good and it is the most significant concern in this report. Well-led covers management visibility, governance, staff culture, accountability, and whether the home learns from incidents and complaints. The published summary does not detail what specific failures led to this rating. A monitoring review in July 2023 found no evidence to change the overall Good rating, but this was a desk-based review, not a new on-site inspection. The home is run by Danaz Healthcare Limited, with a registered manager and a nominated individual named in the registration.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults both under and over 65, including those living with dementia. They offer access to funded nursing care and other financial support schemes. For residents living with dementia, the experienced team brings the same combination of clinical knowledge and personal warmth that characterises their approach throughout the home. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Most domains were rated Good at the last inspection in February 2021, but Well-led was rated Requires Improvement, which pulls the overall picture down. There is not enough specific detail in the published findings to score individual themes confidently, so several scores reflect that uncertainty rather than confirmed strength.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The nursing team here brings together years of experience with a deeply personal approach to care. Families describe how staff manage to maintain dignity and respect even during the most challenging health situations, creating an environment that feels supportive rather than clinical.
What inspectors have recorded
What stands out is how the nursing and care teams work together, particularly when residents need palliative or end-of-life support. They coordinate closely with external medical practices when needed, ensuring that complex health needs are met with both clinical competence and emotional sensitivity.
How it sits against good practice
While navigating funding options might require some persistence from families, the quality of nursing care here speaks for itself.
Worth a visit
Pax Hill Residential Home EMF Unit, located in Farnham, was rated Good overall at its last inspection in February 2021, with Good ratings across Safe, Effective, Caring, and Responsive domains. The Well-led domain was rated Requires Improvement at that inspection, and that rating has not been formally reassessed since, though a monitoring review in July 2023 found no evidence to change the overall rating at that stage. The home is registered for 39 beds and specialises in dementia care alongside older adults and adults under 65. The main uncertainty here is significant: the published inspection findings contain very little specific detail about what inspectors actually observed, so it is difficult to translate the ratings into a confident picture of day-to-day life for your parent. The Requires Improvement in Well-led is the most important issue to probe directly. On a visit, ask to speak with the registered manager in person, ask how long they have been in post, and ask what specific improvements were made following the 2021 inspection. Also ask about night staffing ratios, agency staff usage, and how the team supports people with dementia who become distressed.
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In Their Own Words
How Pax Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where clinical skill meets genuine compassion during life's hardest moments
Dedicated residential home Support in Farnham
When families face the most difficult transitions, they need somewhere that combines real nursing expertise with authentic human kindness. Pax Hill Residential Home EMF Unit in Farnham provides exactly that balance — a place where experienced nurses and carers understand both the medical and emotional aspects of complex care needs.
Who they care for
The home specialises in caring for adults both under and over 65, including those living with dementia. They offer access to funded nursing care and other financial support schemes.
For residents living with dementia, the experienced team brings the same combination of clinical knowledge and personal warmth that characterises their approach throughout the home.
“While navigating funding options might require some persistence from families, the quality of nursing care here speaks for itself.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Most domains were rated Good at the last inspection in February 2021, but Well-led was rated Requires Improvement, which pulls the overall picture down. There is not enough specific detail in the published findings to score individual themes confidently, so several scores reflect that uncertainty rather than confirmed strength.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The nursing team here brings together years of experience with a deeply personal approach to care. Families describe how staff manage to maintain dignity and respect even during the most challenging health situations, creating an environment that feels supportive rather than clinical.
What inspectors have recorded
What stands out is how the nursing and care teams work together, particularly when residents need palliative or end-of-life support. They coordinate closely with external medical practices when needed, ensuring that complex health needs are met with both clinical competence and emotional sensitivity.
How it sits against good practice
While navigating funding options might require some persistence from families, the quality of nursing care here speaks for itself.
Worth a visit
Pax Hill Residential Home EMF Unit, located in Farnham, was rated Good overall at its last inspection in February 2021, with Good ratings across Safe, Effective, Caring, and Responsive domains. The Well-led domain was rated Requires Improvement at that inspection, and that rating has not been formally reassessed since, though a monitoring review in July 2023 found no evidence to change the overall rating at that stage. The home is registered for 39 beds and specialises in dementia care alongside older adults and adults under 65. The main uncertainty here is significant: the published inspection findings contain very little specific detail about what inspectors actually observed, so it is difficult to translate the ratings into a confident picture of day-to-day life for your parent. The Requires Improvement in Well-led is the most important issue to probe directly. On a visit, ask to speak with the registered manager in person, ask how long they have been in post, and ask what specific improvements were made following the 2021 inspection. Also ask about night staffing ratios, agency staff usage, and how the team supports people with dementia who become distressed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Pax Hill Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Pax Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where clinical skill meets genuine compassion during life's hardest moments
Dedicated residential home Support in Farnham
When families face the most difficult transitions, they need somewhere that combines real nursing expertise with authentic human kindness. Pax Hill Residential Home EMF Unit in Farnham provides exactly that balance — a place where experienced nurses and carers understand both the medical and emotional aspects of complex care needs.
Who they care for
The home specialises in caring for adults both under and over 65, including those living with dementia. They offer access to funded nursing care and other financial support schemes.
For residents living with dementia, the experienced team brings the same combination of clinical knowledge and personal warmth that characterises their approach throughout the home.
Management & ethos
What stands out is how the nursing and care teams work together, particularly when residents need palliative or end-of-life support. They coordinate closely with external medical practices when needed, ensuring that complex health needs are met with both clinical competence and emotional sensitivity.
The home & environment
The physical environment at Pax Hill strikes the right note — welcoming and well-maintained spaces that feel comfortable for both residents and visiting families. It's the kind of setting where medical necessities don't overwhelm the feeling of being somewhere that genuinely cares.
“While navigating funding options might require some persistence from families, the quality of nursing care here speaks for itself.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
