Peacock Manor Nursing home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds49
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-07-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often comment on the genuine care shown by staff members who take time to sit with residents and respond to their needs. The home maintains regular activities like bingo and games that help create structure and engagement in daily life. New residents typically experience a warm welcome that helps ease the transition.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness60
- Activities & engagement60
- Food quality55
- Healthcare55
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2022-07-22
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2022 inspection. This domain covers whether staff know what they are doing, whether care plans are tailored to individuals, whether residents have access to healthcare professionals, and whether food and nutrition needs are met. The published summary does not record specific examples of care plan quality, GP access arrangements, or staff training content. The home lists dementia, mental health conditions, physical disabilities, and sensory impairment as specialisms, which requires a broad range of clinical competencies.Is this home caring?
The Caring domain was rated Good at the June 2022 inspection. Inspectors assess Caring by observing staff interactions, checking whether residents are treated with dignity and respect, and gathering views from residents and relatives. The published summary does not record specific observations of staff behaviour, named quotes from residents or relatives, or examples of how individual preferences are recognised and honoured. The absence of specific detail limits what can be said with confidence about what day-to-day care looks like in this home.Is the home responsive?
The Responsive domain was rated Good at the June 2022 inspection. This domain covers whether the home tailors its offer to individual needs, whether there is a meaningful activity programme, how the home responds to complaints, and how end-of-life care is approached. The home supports a wide range of needs including dementia and mental health conditions. The published summary does not describe specific activities, record how one-to-one engagement is provided, or confirm how the home manages end-of-life planning.Is the home well-led?
The Well-led domain was rated Good at the June 2022 inspection. Mr Arun Varghese is both the registered manager and the nominated individual for the provider, Tancred Hall Care Centre Ltd, meaning he holds personal accountability for the home's quality at a regulatory level. A Good rating in Well-led indicates that inspectors were satisfied with governance arrangements, the home's approach to learning from incidents, and the culture experienced by staff and residents. The home has improved from a previous overall Requires Improvement rating, which suggests the leadership has been effective in driving change.
Source: CQC inspection report →
What the evidence base says
The home supports residents with sensory impairments, physical disabilities, and mental health conditions alongside general nursing care. They welcome both younger adults under 65 and older residents who need specialist support. For those living with dementia, Peacock Manor provides specialist care within their nursing environment. The structured daily activities and consistent routines can be particularly beneficial for residents who need that familiarity and engagement. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Peacock Manor scores in the mid-range, reflecting genuine improvement from a previous Requires Improvement rating and positive inspection findings across most areas, but held back by a current Requires Improvement in Safety and limited specific detail across several key themes.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families often comment on the genuine care shown by staff members who take time to sit with residents and respond to their needs. The home maintains regular activities like bingo and games that help create structure and engagement in daily life. New residents typically experience a warm welcome that helps ease the transition.
What inspectors have recorded
While many staff members show real dedication to residents, families report mixed experiences with management communication and responsiveness to care needs. Some have found it challenging to get timely updates or action on specific care requirements. It's worth having detailed conversations about communication preferences and care planning processes when considering Peacock Manor.
How it sits against good practice
Understanding both the caring approach of many staff members and the importance of clear management communication will help you make the most informed choice for your family.
Worth a visit
Peacock Manor Nursing Home, in York, was rated Good overall at its last inspection in June 2022, an improvement from its previous Requires Improvement rating. Inspectors found the home to be Good in four of five domains: Effective, Caring, Responsive, and Well-led. The registered manager, Mr Arun Varghese, is also the nominated individual, meaning there is a single named person accountable for the home's quality. This upward trend is a positive signal for families considering this home. The area that needs your attention is Safety, which was still rated Requires Improvement at the time of inspection. The published report summary does not explain what specifically caused this rating, which makes it hard to assess the risk directly. When you visit, ask the manager plainly: what did the inspectors find in the Safety domain, what actions were taken in response, and has a follow-up inspection confirmed those concerns have been resolved? Also ask about night staffing numbers and agency staff use, as these are the areas where safety most commonly slips in nursing homes caring for people with dementia.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Peacock Manor Nursing home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dedicated staff bring warmth to daily care in York
Dedicated nursing home Support in York
Finding the right nursing home means balancing many considerations, and Peacock Manor Nursing Home in York offers both strengths and areas families should explore carefully. The home provides specialist support for various needs including dementia and mental health conditions. Many visitors notice the attention staff give to residents and the well-maintained environment throughout the building.
Who they care for
The home supports residents with sensory impairments, physical disabilities, and mental health conditions alongside general nursing care. They welcome both younger adults under 65 and older residents who need specialist support.
For those living with dementia, Peacock Manor provides specialist care within their nursing environment. The structured daily activities and consistent routines can be particularly beneficial for residents who need that familiarity and engagement.
“Understanding both the caring approach of many staff members and the importance of clear management communication will help you make the most informed choice for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Peacock Manor scores in the mid-range, reflecting genuine improvement from a previous Requires Improvement rating and positive inspection findings across most areas, but held back by a current Requires Improvement in Safety and limited specific detail across several key themes.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families often comment on the genuine care shown by staff members who take time to sit with residents and respond to their needs. The home maintains regular activities like bingo and games that help create structure and engagement in daily life. New residents typically experience a warm welcome that helps ease the transition.
What inspectors have recorded
While many staff members show real dedication to residents, families report mixed experiences with management communication and responsiveness to care needs. Some have found it challenging to get timely updates or action on specific care requirements. It's worth having detailed conversations about communication preferences and care planning processes when considering Peacock Manor.
How it sits against good practice
Understanding both the caring approach of many staff members and the importance of clear management communication will help you make the most informed choice for your family.
Worth a visit
Peacock Manor Nursing Home, in York, was rated Good overall at its last inspection in June 2022, an improvement from its previous Requires Improvement rating. Inspectors found the home to be Good in four of five domains: Effective, Caring, Responsive, and Well-led. The registered manager, Mr Arun Varghese, is also the nominated individual, meaning there is a single named person accountable for the home's quality. This upward trend is a positive signal for families considering this home. The area that needs your attention is Safety, which was still rated Requires Improvement at the time of inspection. The published report summary does not explain what specifically caused this rating, which makes it hard to assess the risk directly. When you visit, ask the manager plainly: what did the inspectors find in the Safety domain, what actions were taken in response, and has a follow-up inspection confirmed those concerns have been resolved? Also ask about night staffing numbers and agency staff use, as these are the areas where safety most commonly slips in nursing homes caring for people with dementia.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Peacock Manor Nursing home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Peacock Manor Nursing home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dedicated staff bring warmth to daily care in York
Dedicated nursing home Support in York
Finding the right nursing home means balancing many considerations, and Peacock Manor Nursing Home in York offers both strengths and areas families should explore carefully. The home provides specialist support for various needs including dementia and mental health conditions. Many visitors notice the attention staff give to residents and the well-maintained environment throughout the building.
Who they care for
The home supports residents with sensory impairments, physical disabilities, and mental health conditions alongside general nursing care. They welcome both younger adults under 65 and older residents who need specialist support.
For those living with dementia, Peacock Manor provides specialist care within their nursing environment. The structured daily activities and consistent routines can be particularly beneficial for residents who need that familiarity and engagement.
Management & ethos
While many staff members show real dedication to residents, families report mixed experiences with management communication and responsiveness to care needs. Some have found it challenging to get timely updates or action on specific care requirements. It's worth having detailed conversations about communication preferences and care planning processes when considering Peacock Manor.
The home & environment
The cleanliness throughout Peacock Manor stands out to many visitors, with well-kept communal areas and resident rooms. Meals here focus on nutrition and quality, something families appreciate when their loved ones need consistent, healthy food. The environment feels peaceful and comfortable for those who call it home.
“Understanding both the caring approach of many staff members and the importance of clear management communication will help you make the most informed choice for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
