Redbrick Court
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds37
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-03-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families is how residents seem to settle into life here. People mention their loved ones adapting well to the environment and daily routines. The atmosphere appears to help new residents find their feet, with activities and social opportunities that keep people engaged throughout the day.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement60
- Food quality60
- Healthcare55
- Management & leadership70
- Resident happiness65
What inspectors found
Inspected 2019-03-22
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2019 inspection. This domain covers whether staff have the training and knowledge to meet the needs of the people who live here, whether care plans are used as working documents, and whether healthcare needs including nutrition are well managed. Redbrick Court lists dementia, physical disabilities, and sensory impairment as specialisms, which means inspectors would expect to see evidence that staff are trained and equipped for these specific needs. The published report text does not provide specific detail about what inspectors observed or found in this domain.Is this home caring?
The Caring domain was rated Good at the January 2019 inspection. This domain covers whether staff treat the people who live here with kindness, dignity, and respect, whether people's independence is supported, and whether individuals feel heard and valued. A Good rating here means inspectors were satisfied with what they observed and heard about day-to-day interactions. The published report text does not include specific observations, quotes from residents or relatives, or descriptions of particular moments inspectors witnessed.Is the home responsive?
The Responsive domain was rated Good at the January 2019 inspection. This domain assesses whether the home organises its care to meet the individual needs of each person, including whether activities are meaningful and varied, whether people can make choices about their daily lives, and whether complaints are handled appropriately. Redbrick Court serves a mixed population including people over and under 65, people with dementia, physical disabilities, and sensory impairment, which places significant demands on individual responsiveness. The published report text does not describe specific activities, individual arrangements, or complaint-handling processes.Is the home well-led?
The Well-led domain was rated Good at the January 2019 inspection. This domain assesses the quality of leadership, the culture within the home, whether staff feel supported to raise concerns, and whether governance systems catch and address problems before they become serious. The home is run by SCL Care Limited, with Mrs Dawn Hooper as registered manager and Mr Saggar Malde as nominated individual at the time of inspection. The improvement from the previous overall Requires Improvement rating to Good suggests that leadership took previous concerns seriously and acted on them.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including people with physical disabilities and sensory impairments. For residents living with dementia, the team seems to understand the importance of routine and familiarity in helping people feel secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Redbrick Court scores in the mid-range, reflecting a home that has made genuine progress from a previous Requires Improvement rating to Good overall, but where the published inspection report provides very limited specific detail to support confident family decision-making.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
What strikes families is how residents seem to settle into life here. People mention their loved ones adapting well to the environment and daily routines. The atmosphere appears to help new residents find their feet, with activities and social opportunities that keep people engaged throughout the day.
What inspectors have recorded
Care staff appear particularly responsive when residents need support, whether that's practical help or emotional reassurance. During the pandemic, families appreciated how the team kept them connected through video calls and regular updates. The communication seems especially thorough during difficult times, with staff providing detailed information to help families feel involved.
How it sits against good practice
It's worth arranging a visit to see if Redbrick Court might be the right fit for your family's situation.
Worth a visit
Redbrick Court, on High Street in Stourbridge, was rated Good overall at its inspection in January 2019, with Good ratings across Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the home identified problems and acted on them. The registered manager at the time was Mrs Dawn Hooper, working under SCL Care Limited. However, the Safe domain was rated Requires Improvement at this same inspection, which means inspectors found something specific enough to concern them about safety, even while the home was improving overall. The published report text available here does not contain the full narrative detail that would allow a confident assessment of what that concern was, how serious it is, or whether it has since been addressed. This inspection took place in early 2019, which means the findings are now several years old. Before visiting, ask the home whether there has been a more recent inspection or any follow-up contact from the regulator, and ask specifically what was found in the Safe domain and what has changed since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Redbrick Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Redbrick Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where settling in feels natural and families stay connected
Residential home in Stourbridge: True Peace of Mind
When you're looking for the right place, you want somewhere that helps your loved one feel at home quickly. Redbrick Court in Stourbridge seems to understand this — families talk about how well their relatives have adapted here, whether they're younger adults with physical disabilities or older people living with dementia. The home supports people with various needs, including sensory impairments.
Who they care for
The home cares for adults both under and over 65, including people with physical disabilities and sensory impairments.
For residents living with dementia, the team seems to understand the importance of routine and familiarity in helping people feel secure.
“It's worth arranging a visit to see if Redbrick Court might be the right fit for your family's situation.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Redbrick Court scores in the mid-range, reflecting a home that has made genuine progress from a previous Requires Improvement rating to Good overall, but where the published inspection report provides very limited specific detail to support confident family decision-making.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
What strikes families is how residents seem to settle into life here. People mention their loved ones adapting well to the environment and daily routines. The atmosphere appears to help new residents find their feet, with activities and social opportunities that keep people engaged throughout the day.
What inspectors have recorded
Care staff appear particularly responsive when residents need support, whether that's practical help or emotional reassurance. During the pandemic, families appreciated how the team kept them connected through video calls and regular updates. The communication seems especially thorough during difficult times, with staff providing detailed information to help families feel involved.
How it sits against good practice
It's worth arranging a visit to see if Redbrick Court might be the right fit for your family's situation.
Worth a visit
Redbrick Court, on High Street in Stourbridge, was rated Good overall at its inspection in January 2019, with Good ratings across Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the home identified problems and acted on them. The registered manager at the time was Mrs Dawn Hooper, working under SCL Care Limited. However, the Safe domain was rated Requires Improvement at this same inspection, which means inspectors found something specific enough to concern them about safety, even while the home was improving overall. The published report text available here does not contain the full narrative detail that would allow a confident assessment of what that concern was, how serious it is, or whether it has since been addressed. This inspection took place in early 2019, which means the findings are now several years old. Before visiting, ask the home whether there has been a more recent inspection or any follow-up contact from the regulator, and ask specifically what was found in the Safe domain and what has changed since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Redbrick Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Redbrick Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where settling in feels natural and families stay connected
Residential home in Stourbridge: True Peace of Mind
When you're looking for the right place, you want somewhere that helps your loved one feel at home quickly. Redbrick Court in Stourbridge seems to understand this — families talk about how well their relatives have adapted here, whether they're younger adults with physical disabilities or older people living with dementia. The home supports people with various needs, including sensory impairments.
Who they care for
The home cares for adults both under and over 65, including people with physical disabilities and sensory impairments.
For residents living with dementia, the team seems to understand the importance of routine and familiarity in helping people feel secure.
Management & ethos
Care staff appear particularly responsive when residents need support, whether that's practical help or emotional reassurance. During the pandemic, families appreciated how the team kept them connected through video calls and regular updates. The communication seems especially thorough during difficult times, with staff providing detailed information to help families feel involved.
The home & environment
The communal areas have been recently refurbished, creating warm, clean spaces where residents can spend time. Families mention being pleased with the food — residents seem to genuinely enjoy their meals, which matters so much for daily wellbeing.
“It's worth arranging a visit to see if Redbrick Court might be the right fit for your family's situation.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
