Rose Hill Nursing
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds35
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-09-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe the atmosphere as homely and cosy, with staff who make both residents and visitors feel welcome. The home runs a programme of seasonal activities and daily social gatherings in the lounge, giving residents regular opportunities to connect and enjoy structured events throughout the year.
The eight family priority themes
- Staff warmth52
- Compassion & dignity55
- Cleanliness52
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership38
- Resident happiness50
What inspectors found
Inspected 2019-09-26
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2022 inspection. This domain covers care planning, staff training, GP and healthcare access, nutrition, and whether staff have the knowledge to meet individual needs. The published report does not include specific examples of care plan quality, training records reviewed, or observations around mealtimes or clinical care. The home has a dementia specialism, which means inspectors would have considered whether staff had appropriate knowledge to support people living with dementia, but no detail on this is published.Is this home caring?
The Caring domain was rated Good at the March 2022 inspection. This domain covers staff warmth, dignity, respect, privacy, and whether people are supported to maintain their independence. No direct observations, resident quotes, or relative feedback are included in the published report summary. A Good rating here indicates inspectors did not find evidence of poor practice in how staff treated the people living in the home. Whether staff interactions were genuinely warm and unhurried rather than simply adequate is not something the published text allows a judgment on.Is the home responsive?
The Responsive domain was rated Good at the March 2022 inspection. This domain covers whether the home tailors care to individual needs, whether activities are meaningful and varied, how the home handles complaints, and whether end-of-life care is planned. No detail on the activity programme, individual engagement, complaints handling, or end-of-life planning is included in the published report. The home has a dementia specialism, making individual responsiveness particularly important for residents who may not be able to advocate for themselves.Is the home well-led?
The Well-led domain was rated Requires Improvement at the March 2022 inspection. This is the only domain that did not achieve a Good rating, and it is the same domain that had been a concern at the previous inspection as well. Two registered managers are named in the registration record. A desk-based review in July 2023 found no evidence requiring a reassessment of the rating, but this was not a physical inspection. No specific detail about what the Well-led concerns were, or what steps the home has taken to address them, is included in the published report.
Source: CQC inspection report →
What the evidence base says
Rose Hill provides nursing care for adults over 65 and younger adults who need support. The home also specialises in caring for people living with dementia. For residents with dementia, the home offers specialist nursing support within their comfortable, familiar environment. The regular activity programme and social spaces help residents stay engaged throughout the day. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rose Hill Nursing Home scores 62 out of 100. Four domains were rated Good at the last inspection, but the Well-led domain remains Requires Improvement, and the inspection report published in March 2022 contains very little specific observational detail, which limits how much confidence families can draw from it.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe the atmosphere as homely and cosy, with staff who make both residents and visitors feel welcome. The home runs a programme of seasonal activities and daily social gatherings in the lounge, giving residents regular opportunities to connect and enjoy structured events throughout the year.
What inspectors have recorded
Staff here are described as accommodating and friendly, with families feeling they can approach team members easily. The owners are present in the home and families have found them approachable when they've needed to discuss care.
How it sits against good practice
If you're considering Rose Hill for someone you care about, visiting will give you a real sense of the warm, relaxed atmosphere families describe.
Worth a visit
Rose Hill Nursing Home, a 35-bed nursing home in Dorking specialising in dementia and nursing care for adults of all ages, was rated Good overall at its last inspection in March 2022, having previously been rated Requires Improvement. Four of the five domains, Safe, Effective, Caring, and Responsive, were rated Good. That improvement is a positive sign, and families visiting today will want to ask what specifically changed between inspections. The most important caveat is this: the published inspection report contains very little specific observational detail, which makes it difficult to give you a confident picture of day-to-day life. The Well-led domain remained at Requires Improvement in March 2022, which means inspectors had ongoing concerns about governance and leadership. The last full inspection was over five years ago, and a subsequent review in July 2023 found no evidence requiring a new assessment, but that review was desk-based rather than a physical inspection. Before making a decision, visit the home in person, ask to see the staffing rota for the past fortnight, and ask the manager directly what the Well-led concerns were and what has been done about them since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Rose Hill Nursing measures up against the other homes you’re considering. Free account.
In Their Own Words
How Rose Hill Nursing describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff create a cosy, welcoming atmosphere
Dedicated nursing home Support in Dorking
Families looking for nursing care often comment on the warm welcome they receive at Rose Hill Nursing Home in Dorking. The home provides support for older adults and those under 65, including residents living with dementia. Visitors consistently mention how approachable and friendly the staff are, creating a relaxed environment where families feel comfortable spending time.
Who they care for
Rose Hill provides nursing care for adults over 65 and younger adults who need support. The home also specialises in caring for people living with dementia.
For residents with dementia, the home offers specialist nursing support within their comfortable, familiar environment. The regular activity programme and social spaces help residents stay engaged throughout the day.
“If you're considering Rose Hill for someone you care about, visiting will give you a real sense of the warm, relaxed atmosphere families describe.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rose Hill Nursing Home scores 62 out of 100. Four domains were rated Good at the last inspection, but the Well-led domain remains Requires Improvement, and the inspection report published in March 2022 contains very little specific observational detail, which limits how much confidence families can draw from it.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe the atmosphere as homely and cosy, with staff who make both residents and visitors feel welcome. The home runs a programme of seasonal activities and daily social gatherings in the lounge, giving residents regular opportunities to connect and enjoy structured events throughout the year.
What inspectors have recorded
Staff here are described as accommodating and friendly, with families feeling they can approach team members easily. The owners are present in the home and families have found them approachable when they've needed to discuss care.
How it sits against good practice
If you're considering Rose Hill for someone you care about, visiting will give you a real sense of the warm, relaxed atmosphere families describe.
Worth a visit
Rose Hill Nursing Home, a 35-bed nursing home in Dorking specialising in dementia and nursing care for adults of all ages, was rated Good overall at its last inspection in March 2022, having previously been rated Requires Improvement. Four of the five domains, Safe, Effective, Caring, and Responsive, were rated Good. That improvement is a positive sign, and families visiting today will want to ask what specifically changed between inspections. The most important caveat is this: the published inspection report contains very little specific observational detail, which makes it difficult to give you a confident picture of day-to-day life. The Well-led domain remained at Requires Improvement in March 2022, which means inspectors had ongoing concerns about governance and leadership. The last full inspection was over five years ago, and a subsequent review in July 2023 found no evidence requiring a new assessment, but that review was desk-based rather than a physical inspection. Before making a decision, visit the home in person, ask to see the staffing rota for the past fortnight, and ask the manager directly what the Well-led concerns were and what has been done about them since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Rose Hill Nursing measures up against the other homes you’re considering. Free account.
In Their Own Words
How Rose Hill Nursing describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff create a cosy, welcoming atmosphere
Dedicated nursing home Support in Dorking
Families looking for nursing care often comment on the warm welcome they receive at Rose Hill Nursing Home in Dorking. The home provides support for older adults and those under 65, including residents living with dementia. Visitors consistently mention how approachable and friendly the staff are, creating a relaxed environment where families feel comfortable spending time.
Who they care for
Rose Hill provides nursing care for adults over 65 and younger adults who need support. The home also specialises in caring for people living with dementia.
For residents with dementia, the home offers specialist nursing support within their comfortable, familiar environment. The regular activity programme and social spaces help residents stay engaged throughout the day.
Management & ethos
Staff here are described as accommodating and friendly, with families feeling they can approach team members easily. The owners are present in the home and families have found them approachable when they've needed to discuss care.
The home & environment
The home prepares all meals on-site, with visitors noting the food looks and smells appetising. The building itself is well-maintained, with several people commenting on how clean and comfortable the environment feels.
“If you're considering Rose Hill for someone you care about, visiting will give you a real sense of the warm, relaxed atmosphere families describe.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
