Samuel Hobson House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds39
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2023-12-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the caring nature of the staff and how this translates into residents appearing content and settled. There's a sense that staff genuinely enjoy what they do, and this shows in their interactions with both residents and visitors.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2023-12-05
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its November 2023 inspection. The published text does not include specific findings about care plan quality, GP access, dementia training content, or food and nutrition. The Good rating indicates inspectors were satisfied, but the evidence behind it is not detailed in what has been published.Is this home caring?
The home was rated Good for caring at its November 2023 inspection. No specific observations about staff warmth, dignity, or resident interactions were included in the published text. Inspectors did not record concerns in this domain, but neither are there specific quotes or observations to point to.Is the home responsive?
The home was rated Good for responsiveness at its November 2023 inspection. The published text does not include specific findings about the activities programme, individual engagement for people who cannot join group sessions, or how the home handles complaints and end-of-life planning. The Good rating suggests inspectors were satisfied, but no supporting detail is available.Is the home well-led?
The home was rated Good for well-led at its November 2023 inspection. The inspection report names a registered manager (Mrs Sonia Michelle Windsor) and a nominated individual (Mrs Victoria Jane Smith), indicating a defined leadership structure. No further detail about management visibility, staff culture, governance systems, or how the home handles feedback is included in the published text.
Source: CQC inspection report →
What the evidence base says
Samuel Hobson House provides care for people over 65, including those living with dementia or physical disabilities. The home welcomes residents with dementia, with staff who understand the importance of creating a calm, supportive environment for those who need this specialist care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Samuel Hobson House was rated Good across all five inspection domains, but the published inspection text contains very little specific detail, so scores reflect a baseline Good rating rather than strong direct evidence of what daily life looks like for your parent.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about the caring nature of the staff and how this translates into residents appearing content and settled. There's a sense that staff genuinely enjoy what they do, and this shows in their interactions with both residents and visitors.
What inspectors have recorded
The team here focuses on creating an environment where residents feel comfortable and families feel reassured. Staff are consistently described as lovely and friendly in their approach.
How it sits against good practice
If you're looking for somewhere that combines professional care with genuine warmth, it's worth arranging a visit to see if Samuel Hobson House feels right for your family.
Worth a visit
Samuel Hobson House, on Knutton Road in Newcastle-under-Lyme, was rated Good at its inspection on 9 November 2023, with Good ratings in all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home provides residential care for up to 39 people, including those living with dementia and physical disabilities, and is registered under a named manager, Mrs Sonia Michelle Windsor. The main limitation of this report is that the published inspection text contains very little specific detail about what daily life is actually like for the people who live here. A Good rating is a meaningful baseline, but it does not tell you whether staff use your parent's preferred name, whether the food is something they would enjoy, or whether there is enough to do on a quiet Tuesday afternoon. Before deciding, visit in person, ask to see last week's staffing rota and activity records, and spend time in a communal area watching how staff and residents interact without prompting.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Samuel Hobson House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Samuel Hobson House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where caring staff help residents feel genuinely settled and comfortable
Samuel Hobson House – Expert Care in Newcastle
When families visit Samuel Hobson House in Newcastle, West Midlands, they often notice how relaxed their loved ones seem. The staff here have developed a reputation for their warm, friendly approach that helps residents feel at ease. It's the kind of place where people describe seeing their relatives looking happy and comfortable in their surroundings.
Who they care for
Samuel Hobson House provides care for people over 65, including those living with dementia or physical disabilities.
The home welcomes residents with dementia, with staff who understand the importance of creating a calm, supportive environment for those who need this specialist care.
“If you're looking for somewhere that combines professional care with genuine warmth, it's worth arranging a visit to see if Samuel Hobson House feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Samuel Hobson House was rated Good across all five inspection domains, but the published inspection text contains very little specific detail, so scores reflect a baseline Good rating rather than strong direct evidence of what daily life looks like for your parent.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about the caring nature of the staff and how this translates into residents appearing content and settled. There's a sense that staff genuinely enjoy what they do, and this shows in their interactions with both residents and visitors.
What inspectors have recorded
The team here focuses on creating an environment where residents feel comfortable and families feel reassured. Staff are consistently described as lovely and friendly in their approach.
How it sits against good practice
If you're looking for somewhere that combines professional care with genuine warmth, it's worth arranging a visit to see if Samuel Hobson House feels right for your family.
Worth a visit
Samuel Hobson House, on Knutton Road in Newcastle-under-Lyme, was rated Good at its inspection on 9 November 2023, with Good ratings in all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home provides residential care for up to 39 people, including those living with dementia and physical disabilities, and is registered under a named manager, Mrs Sonia Michelle Windsor. The main limitation of this report is that the published inspection text contains very little specific detail about what daily life is actually like for the people who live here. A Good rating is a meaningful baseline, but it does not tell you whether staff use your parent's preferred name, whether the food is something they would enjoy, or whether there is enough to do on a quiet Tuesday afternoon. Before deciding, visit in person, ask to see last week's staffing rota and activity records, and spend time in a communal area watching how staff and residents interact without prompting.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Samuel Hobson House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Samuel Hobson House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where caring staff help residents feel genuinely settled and comfortable
Samuel Hobson House – Expert Care in Newcastle
When families visit Samuel Hobson House in Newcastle, West Midlands, they often notice how relaxed their loved ones seem. The staff here have developed a reputation for their warm, friendly approach that helps residents feel at ease. It's the kind of place where people describe seeing their relatives looking happy and comfortable in their surroundings.
Who they care for
Samuel Hobson House provides care for people over 65, including those living with dementia or physical disabilities.
The home welcomes residents with dementia, with staff who understand the importance of creating a calm, supportive environment for those who need this specialist care.
Management & ethos
The team here focuses on creating an environment where residents feel comfortable and families feel reassured. Staff are consistently described as lovely and friendly in their approach.
The home & environment
The home maintains clean, well-kept spaces throughout. Meals are prepared with real attention to how they're presented and served, which families appreciate as part of the overall care experience.
“If you're looking for somewhere that combines professional care with genuine warmth, it's worth arranging a visit to see if Samuel Hobson House feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
