Dementia Care Home

Springfield Care Home

Wylam Avenue, Darlington, Durham, DL1 2QA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-12-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership55
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-12-14

  • Is this home safe?

    Good
    The home received a Good rating for safety at its last inspection in December 2018. A Good Safe rating requires inspectors to be satisfied with staffing levels, medicines management, infection control, and systems for learning from accidents and incidents. No specific concerns were flagged in this domain. However, the full inspection text is not available, so the detail behind this rating — including what inspectors actually observed about night staffing, falls management, or agency use — cannot be confirmed. The rating is now over six years old.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for effectiveness at its last inspection in December 2018. This domain covers whether staff have the right training — including dementia-specific training — whether care plans are genuinely personalised and regularly reviewed, whether residents have timely access to GPs and other health professionals, and whether food meets individual dietary needs. The home is registered as a dementia specialism provider, which adds context to this rating. Without the full report text, no specific evidence about training content, care plan quality, or food provision can be confirmed.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for the Caring domain at its last inspection in December 2018. This domain is the one that most directly reflects how staff treat your parent day to day — whether they are kind, whether they protect dignity during personal care, whether they use someone's preferred name, and whether they respond to distress with patience rather than routine. It is also the domain most valued by families in our review data, with staff warmth (57.3%) and compassion (55.2%) being the two highest-weighted themes. Without the full report text, no specific observations, quotes, or direct evidence from this domain are available to share.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for Responsiveness at its last inspection in December 2018. This domain covers whether your parent would have a meaningful daily life here — including activities that are genuinely tailored to them as an individual, not just group entertainment that happens to take place in the same room. It also covers how the home responds to complaints and, critically for dementia care, how it supports people at the end of life. Without the full report text, no specific activities, individual engagement plans, or end-of-life arrangements can be confirmed.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for Well-Led at its last inspection in December 2018. This domain assesses whether the registered manager is visible and effective, whether staff feel supported and able to raise concerns, whether governance systems catch problems early, and whether the home has a positive, open culture. Leadership stability is a significant predictor of quality — a home whose manager has changed frequently will often show signs of drift even if individual staff are good. Without the full report text, no specific evidence about management culture, staff feedback, or governance systems is available.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in caring for adults both under and over 65, including those living with dementia. This means they're equipped to support younger people who need residential care, not just older adults. Springfield's dementia care extends to both younger and older adults, recognising that dementia affects people at different life stages. The team understands the unique challenges faced by younger people with dementia and their families. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

This home holds a Good rating across all five inspection domains, which is a positive baseline — but because the full inspection text is unavailable, we cannot verify the specific evidence behind those ratings, so the Family Score reflects the ratings alone rather than the richer detail families deserve.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

This home on Wylam Avenue, Darlington, holds a Good rating across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-Led — following its most recent official inspection in December 2018. It is registered to provide care for adults living with dementia, both over and under 65, across 40 beds. A consistent Good rating across every domain is a meaningful baseline and suggests inspectors found no significant concerns at the time of that assessment. However, there is an important limitation to acknowledge: the full inspection report text was not available to us, which means we cannot tell you what specific evidence inspectors observed behind those Good ratings — no quotes from your parent's future neighbours, no inspector observations of staff in action, no detail on how mealtimes are run or what happens at night. Crucially, the last inspection was in December 2018, which is now over six years ago. The home and its staffing, management, and culture may have changed considerably since then. When you visit, ask the manager directly: has the home had any recent spot checks or focused inspections? Has the registered manager been in post throughout this period? And watch carefully how staff interact with residents in unscripted moments — in the corridor, at mealtimes, when someone seems unsettled.

The three questions to ask when you visit

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In Their Own Words

How Springfield Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Springfield Care Home says about itself

Dementia care for younger and older adults in Darlington

Springfield Care Home Limited – Expert Care in Darlington

Finding the right care home for someone with dementia can feel overwhelming, especially when you're looking for somewhere that supports both younger and older adults. Springfield Care Home in Darlington offers specialised dementia care alongside general support for adults over 65. The home provides a welcoming environment where residents receive personalised care tailored to their individual needs.

Care & specialisms

Who they care for

    The home specialises in caring for adults both under and over 65, including those living with dementia. This means they're equipped to support younger people who need residential care, not just older adults.

    How they describe their dementia care

    Springfield's dementia care extends to both younger and older adults, recognising that dementia affects people at different life stages. The team understands the unique challenges faced by younger people with dementia and their families.

    “If you'd like to learn more about Springfield's approach to care, arranging a visit can help you get a feel for whether it might be right for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

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    What the NHS actually covers in dementia care — and the funding most eligible families never claim

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