Dementia Care Home

St Saviours Care Home

5 Lidget Lane, Retford, Nottinghamshire, DN22 6QW

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds58
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-09-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People visiting St Saviours often comment on the warm reception they receive. Staff members are described as pleasant and welcoming, creating an atmosphere where both residents and visitors feel at ease.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness60
  • Activities & engagement52
  • Food quality52
  • Healthcare58
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-09-07

  • Is this home safe?

    Good
    The safe domain was rated Good at the March 2021 inspection. This indicates that inspectors did not identify significant concerns about risk management, medicines handling, or staffing levels at that time. No specific observations, staffing ratios, or incident-logging details are included in the published summary. The home accommodates up to 58 people, including residents living with dementia, which makes night-time staffing a particularly important area to probe. The inspection is now more than four years old, so conditions may have changed.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the March 2021 inspection. This covers areas including training, care planning, healthcare access, and nutrition. No specific examples of care plan content, GP visit frequency, dementia training provision, or mealtime practice are included in the published summary. A Good rating in this domain suggests inspectors were broadly satisfied, but without detail it is not possible to say how strong the evidence was. The findings are now more than four years old.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the March 2021 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain independence. No specific inspector observations, resident quotes, or relative feedback are included in the published summary. A Good rating suggests inspectors were satisfied with what they saw, but without detail about how staff interacted with residents or how privacy was protected, it is not possible to assess the depth of that evidence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the March 2021 inspection. This domain covers activities, individual engagement, and whether the home responds to each person's preferences and changing needs. No specific information about the activities programme, one-to-one engagement, or how the home supports people who cannot join group activities is included in the published summary. For a home with a dementia specialism, the responsiveness of the activities offer is particularly important and cannot be assessed from the published findings alone.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The well-led domain was rated Requires Improvement at the March 2021 inspection. This is the only domain that did not achieve a Good rating. A Requires Improvement rating in well-led typically indicates that inspectors found concerns about governance, management oversight, accountability, or the home's ability to learn from mistakes. The published summary does not specify which aspects of leadership were found wanting. The registered manager at the time of the inspection was named as Mrs Victoria Anne Ireland, with Mr Jatin Paul Wohrna listed as nominated individual. It is not confirmed whether the same manager remains in post now.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    St Saviours cares for adults across different age groups, including younger adults under 65 who need residential support. The home also specialises in dementia care. As a home that welcomes people living with dementia, St Saviours provides specialist support tailored to these residents' needs. The team understands the importance of creating a secure, familiar environment for those experiencing memory changes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

St Saviours Care Home scores 62 out of 100. Four out of five domains were rated Good at the last inspection, but the Well-led domain was rated Requires Improvement, which pulls the overall score down and raises specific questions about management oversight that families should press on before choosing this home.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People visiting St Saviours often comment on the warm reception they receive. Staff members are described as pleasant and welcoming, creating an atmosphere where both residents and visitors feel at ease.

Lens 02

What inspectors have recorded

The home appears to run smoothly, with staff providing attentive support to residents. Those familiar with St Saviours describe it as well-organised, with team members who take time to engage warmly with the people they care for.

Lens 03

How it sits against good practice

If you're considering care options in the Retford area, visiting St Saviours could help you get a feel for whether it's the right fit for your family.

DCC Recommendation

Worth a visit

St Saviours Care Home in Retford was last inspected in March 2021, with findings published in April 2021. At that inspection, four of the five domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. A monitoring review carried out in July 2023 found no evidence requiring a change to that rating. The home provides residential care for up to 58 people, including those living with dementia, and caters for both adults over and under 65. The one area that must not be overlooked is the Well-led domain, which was rated Requires Improvement at the last full inspection. That rating means inspectors found concerns about how the home is managed and governed, and those concerns were serious enough to separate this domain from the otherwise Good picture. The published summary does not contain enough detail to tell you exactly what went wrong or whether it has since been fixed. Before you decide, ask the manager directly what the Requires Improvement findings were, what was done about them, and whether an updated inspection has taken place. Also bear in mind that the last full inspection is now more than four years old, so the home may have changed significantly in either direction.

The three questions to ask when you visit

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In Their Own Words

How St Saviours Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Saviours Care Home says about itself

Warm staff and good food create a welcoming atmosphere in Retford

St Saviours Care Home – Expert Care in Retford

Families looking for care in Retford often discover St Saviours Care Home offers something reassuring — staff who genuinely seem to enjoy their work. This home provides support for adults both under and over 65, including those living with dementia. The consistent feedback about friendly faces and pleasant mealtimes suggests a place where daily life feels comfortable.

Care & specialisms

Who they care for

    St Saviours cares for adults across different age groups, including younger adults under 65 who need residential support. The home also specialises in dementia care.

    How they describe their dementia care

    As a home that welcomes people living with dementia, St Saviours provides specialist support tailored to these residents' needs. The team understands the importance of creating a secure, familiar environment for those experiencing memory changes.

    “If you're considering care options in the Retford area, visiting St Saviours could help you get a feel for whether it's the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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