Stainsbridge House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2019-06-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe walking into an environment that feels welcoming rather than clinical. Family members mention finding staff members friendly and helpful during their visits, creating a relaxed atmosphere for both residents and their loved ones.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2019-06-21
Is this home safe?
Is the care effective?
The July 2024 inspection rated this domain Good. Effective covers training, care planning, healthcare access, nutrition, and whether care reflects each person's needs and preferences. The home holds dementia as a registered specialism, which means it is expected to have staff trained in dementia care and care plans that reflect the specific needs of people living with dementia. No specific findings about training content, GP access, care plan detail, or food quality are recorded in the published text.Is this home caring?
The July 2024 inspection rated this domain Good. Caring covers how staff interact with residents, whether people are treated with dignity and respect, and whether staff know and respond to individuals as people. A Good rating here means inspectors did not observe the kinds of concerns, rushed care, dismissive interactions, or undignified treatment, that would prompt a lower rating. No direct observations, resident quotes, or relative comments are recorded in the published text available.Is the home responsive?
The July 2024 inspection rated this domain Good. Responsive covers whether the home offers activities and engagement that suit individuals, whether complaints are handled well, and whether care adapts to changing needs including at the end of life. No specific information about the activity programme, individual engagement for residents who cannot join groups, or complaint handling is recorded in the published text.Is the home well-led?
The July 2024 inspection rated this domain Good. Well-led covers the quality of management, governance, culture, and whether the home learns from incidents and feedback. The registered manager, Mrs Amanda McNally, is named in post and Mr David Gillespie is the Nominated Individual, representing a clear governance structure. No specific findings about manager visibility, staff culture, quality audits, or incident review processes are recorded in the published text.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people living with dementia and other mental health conditions. Their experience caring for adults over 65 means they understand the complex needs that can arise as people age. For those living with dementia, the team works to maintain a calm and reassuring environment. The approachable nature of staff can be particularly important when supporting someone through the challenges of memory loss. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The most recent inspection, published in February 2025, rated Stainsbridge House Good across all five domains. However, the published report text shared here contains almost no specific observations, quotes, or direct evidence, so scores reflect confirmed ratings rather than detailed verified findings.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Visitors describe walking into an environment that feels welcoming rather than clinical. Family members mention finding staff members friendly and helpful during their visits, creating a relaxed atmosphere for both residents and their loved ones.
What inspectors have recorded
The staff team at Stainsbridge House appears particularly approachable in their day-to-day interactions with families. Some questions have been raised about communication policies, which prospective families may wish to discuss directly with the management team.
How it sits against good practice
If you're considering Stainsbridge House, arranging a visit will give you the best sense of whether their approach feels right for your family.
Worth a visit
Stainsbridge House at 101 Gloucester Road, Malmesbury was assessed in July 2024, with the report published in February 2025, and received a Good rating across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The registered manager, Mrs Amanda McNally, is named in post alongside a Nominated Individual, Mr David Gillespie, which represents a stable governance structure. The home is registered for 46 beds and holds dementia as a formal specialism. A Good rating across the board is a positive signal and represents an improvement from the Requires Improvement rating that appears in some older records. The significant limitation here is that the published inspection text provided contains almost no specific findings, observations, or resident and relative quotes to explain what inspectors actually saw. That makes it very difficult to give you a confident picture of what day-to-day life is like for your parent. Before making a decision, ask to see the full inspection report on the official regulator website, ask the manager about night staffing numbers for all 46 beds, find out how much of the team are permanent staff rather than agency, and spend time on the unit observing how staff interact with residents, particularly those living with dementia, before and after structured activity periods.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stainsbridge House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stainsbridge House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming staff create a warm environment in this Malmesbury care home
Residential home in Malmesbury: True Peace of Mind
Families visiting Stainsbridge House in Malmesbury often comment on how approachable they find the staff team. This care home specialises in supporting people living with dementia and other mental health conditions, with a focus on creating a comfortable atmosphere. Set in the historic Wiltshire market town, the home provides care for adults over 65.
Who they care for
The home provides specialist support for people living with dementia and other mental health conditions. Their experience caring for adults over 65 means they understand the complex needs that can arise as people age.
For those living with dementia, the team works to maintain a calm and reassuring environment. The approachable nature of staff can be particularly important when supporting someone through the challenges of memory loss.
“If you're considering Stainsbridge House, arranging a visit will give you the best sense of whether their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The most recent inspection, published in February 2025, rated Stainsbridge House Good across all five domains. However, the published report text shared here contains almost no specific observations, quotes, or direct evidence, so scores reflect confirmed ratings rather than detailed verified findings.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Visitors describe walking into an environment that feels welcoming rather than clinical. Family members mention finding staff members friendly and helpful during their visits, creating a relaxed atmosphere for both residents and their loved ones.
What inspectors have recorded
The staff team at Stainsbridge House appears particularly approachable in their day-to-day interactions with families. Some questions have been raised about communication policies, which prospective families may wish to discuss directly with the management team.
How it sits against good practice
If you're considering Stainsbridge House, arranging a visit will give you the best sense of whether their approach feels right for your family.
Worth a visit
Stainsbridge House at 101 Gloucester Road, Malmesbury was assessed in July 2024, with the report published in February 2025, and received a Good rating across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The registered manager, Mrs Amanda McNally, is named in post alongside a Nominated Individual, Mr David Gillespie, which represents a stable governance structure. The home is registered for 46 beds and holds dementia as a formal specialism. A Good rating across the board is a positive signal and represents an improvement from the Requires Improvement rating that appears in some older records. The significant limitation here is that the published inspection text provided contains almost no specific findings, observations, or resident and relative quotes to explain what inspectors actually saw. That makes it very difficult to give you a confident picture of what day-to-day life is like for your parent. Before making a decision, ask to see the full inspection report on the official regulator website, ask the manager about night staffing numbers for all 46 beds, find out how much of the team are permanent staff rather than agency, and spend time on the unit observing how staff interact with residents, particularly those living with dementia, before and after structured activity periods.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stainsbridge House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stainsbridge House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming staff create a warm environment in this Malmesbury care home
Residential home in Malmesbury: True Peace of Mind
Families visiting Stainsbridge House in Malmesbury often comment on how approachable they find the staff team. This care home specialises in supporting people living with dementia and other mental health conditions, with a focus on creating a comfortable atmosphere. Set in the historic Wiltshire market town, the home provides care for adults over 65.
Who they care for
The home provides specialist support for people living with dementia and other mental health conditions. Their experience caring for adults over 65 means they understand the complex needs that can arise as people age.
For those living with dementia, the team works to maintain a calm and reassuring environment. The approachable nature of staff can be particularly important when supporting someone through the challenges of memory loss.
Management & ethos
The staff team at Stainsbridge House appears particularly approachable in their day-to-day interactions with families. Some questions have been raised about communication policies, which prospective families may wish to discuss directly with the management team.
“If you're considering Stainsbridge House, arranging a visit will give you the best sense of whether their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
