Dementia Care Home

Staverton House

51a, Trowbridge, Wiltshire, BA14 6NX

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-12-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting here often comment on how patient and friendly the staff are with residents. There's a real sense that people are engaged and enjoying their days, whether they're joining in activities or simply relaxing in the comfortable surroundings.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-12-02

  • Is this home safe?

    Good
    Staverton House was rated Good for safety at its October 2022 inspection. This represents an improvement from a previous Requires Improvement rating, suggesting that whatever shortfalls were identified earlier have been addressed. The published inspection text does not include specific observations about staffing ratios, medicines management, falls recording, or infection control. A named registered manager is in post. The July 2023 monitoring review found no evidence to suggest the safety rating needed to change.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for effectiveness at the October 2022 inspection, an improvement from Requires Improvement. This domain covers care plan quality, staff training, access to healthcare professionals including GPs, and food and nutrition. The published inspection text does not include specific observations or examples in any of these areas. A registered manager is in post. The July 2023 monitoring review did not identify concerns that would prompt reassessment.
    Verified by inspector
  • Is this home caring?

    Good
    Staverton House was rated Good for caring at the October 2022 inspection, moving up from Requires Improvement. The caring domain covers staff warmth, dignity, respect, privacy, and independence. The published inspection text contains no direct observations of staff interactions, no quotes from residents or relatives, and no specific examples of practice in this area. The improvement from the previous rating indicates that shortfalls identified earlier were resolved to the inspector's satisfaction.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the October 2022 inspection, again an improvement from Requires Improvement. This domain covers how well the home responds to individual needs, the quality and variety of its activities programme, and end-of-life care planning. The published inspection text does not include any specific observations about activities, individual engagement, or how the home tailors its offer for people at different stages of dementia. A 20-bed home has a small staff team, which can support close individual knowledge but may limit the range of structured activities available.
    Verified by inspector
  • Is the home well-led?

    Good
    Staverton House was rated Good for being well-led at the October 2022 inspection, improving from Requires Improvement. A named registered manager is recorded in the inspection as being in post. The home is run by Fidelia Care Limited, with a nominated individual also named. The published text provides no detail on management visibility, staff culture, governance systems, or how the home learns from incidents and complaints. The July 2023 monitoring review found nothing to suggest the rating needed to change.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Staverton House provides care for adults both under and over 65, including those living with dementia. The home's patient, caring approach extends to residents with dementia, who benefit from the same friendly staff interactions and engaging daily routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Staverton House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection report contains limited specific detail, so scores reflect confirmed improvement rather than rich observed evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting here often comment on how patient and friendly the staff are with residents. There's a real sense that people are engaged and enjoying their days, whether they're joining in activities or simply relaxing in the comfortable surroundings.

Lens 02

What inspectors have recorded

Staff here seem to have time for families' questions and concerns, creating an atmosphere where communication flows easily. When relatives have raised issues, they've found staff willing to listen and address things in confidence.

Lens 03

How it sits against good practice

It's the kind of place where modern facilities meet old-fashioned kindness.

DCC Recommendation

Worth a visit

Staverton House, a 20-bed residential home in Trowbridge caring for adults over and under 65 including people with dementia, was rated Good across all five inspection domains at its October 2022 inspection. This was a meaningful improvement from a previous rating of Requires Improvement, and a July 2023 monitoring review found no reason to change the rating. The home is run by Fidelia Care Limited with a registered manager named in the inspection record, which is an important basic governance marker. The main limitation of this report is that the published inspection text contains very little specific detail: no direct observations, no resident or family quotes, and no data on staffing ratios, activity programmes, food quality, or dementia-specific practice. A Good rating tells you the home met the standard; it does not tell you how warmly, how consistently, or how well it handles the harder moments. Before making a decision, visit in person and use the checklist questions in this report to fill the gaps the inspection could not answer for you.

The three questions to ask when you visit

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In Their Own Words

How Staverton House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Staverton House says about itself

Where patience meets modern comfort in Trowbridge

Staverton House – Your Trusted residential home

When you visit Staverton House in Trowbridge, you'll notice how the bright, spacious rooms seem to lift everyone's spirits. This modern care home has created an environment where residents appear genuinely content, with plenty going on to keep days interesting. The building itself feels fresh and welcoming, with all the practical touches that matter.

Care & specialisms

Who they care for

    Staverton House provides care for adults both under and over 65, including those living with dementia.

    How they describe their dementia care

    The home's patient, caring approach extends to residents with dementia, who benefit from the same friendly staff interactions and engaging daily routines.

    “It's the kind of place where modern facilities meet old-fashioned kindness.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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