Stella House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2018-10-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe staff as caring and respectful, particularly during vulnerable times. Others have raised concerns about basic care standards, including delays with personal care support and hygiene routines.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement55
- Food quality55
- Healthcare55
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2018-10-30
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2025 assessment. This domain covers how well the home uses its knowledge and skills to deliver care, including training, care planning, and healthcare access. The published report does not include specific observations or examples to illustrate what earned this rating. The home supports people with dementia, mental health conditions, and physical disabilities, which requires a range of specialist knowledge from staff.Is this home caring?
The Caring domain was rated Good at the December 2025 assessment. This domain covers how staff treat the people in their care, including warmth, dignity, respect, and support for independence. The published report does not contain specific observations, quotes from residents or relatives, or detailed examples of how caring practice was evidenced during the inspection. Without these details, this rating cannot be independently contextualised from the published findings alone.Is the home responsive?
The Responsive domain was rated Good at the December 2025 assessment. This domain looks at how well the home tailors its care to each individual, including activities, engagement, end-of-life care, and how complaints are handled. As with the other domains, the published report does not include specific examples, observation records, or resident testimony to illustrate what earned this rating. The home's registration covers dementia and mental health specialisms, which makes individualised responsiveness particularly important.Is the home well-led?
The Well-led domain was rated Good at the December 2025 assessment. A named registered manager, Mrs Bianca Nicoleta Mata-Apostica, is recorded as being in post. The home is run by Mr and Mrs J Fieldhouse. The published report does not include specific detail about governance arrangements, staff culture, how the manager is present and visible, or how the home responded to its previous Requires Improvement rating. The improvement from the previous overall rating suggests some positive leadership trajectory.
Source: CQC inspection report →
What the evidence base says
The home cares for younger adults alongside older residents, supporting people with physical disabilities and mental health conditions. Their dementia care forms part of their specialist provision. For those living with dementia, the home offers specialist support as part of their residential care. Families may want to discuss specific approaches to personal care and daily routines. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Stella House Residential Care Home scores 72 out of 100. The overall Good rating, achieved after a previous Requires Improvement, is an encouraging sign of progress, but the published inspection report contains very limited specific detail across all domains, which means many areas cannot be independently verified and families will need to ask direct questions on a visit.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Some families describe staff as caring and respectful, particularly during vulnerable times. Others have raised concerns about basic care standards, including delays with personal care support and hygiene routines.
What inspectors have recorded
Experiences with care delivery vary significantly between families. While some found staff attentive and engaged with residents, others reported concerns about training gaps and supervision levels.
How it sits against good practice
With such varied experiences reported, visiting Stella House and asking detailed questions about care practices will help families make an informed choice.
Worth a visit
Stella House Residential Care Home, on Cobblers Lane in Pontefract, was assessed in December 2025 and the report was published in March 2026. The home achieved an overall rating of Good, which is an improvement from its previous rating of Requires Improvement. Four of the five inspection domains, Effective, Caring, Responsive, and Well-led, were each rated Good. The home is registered for 40 beds and supports people living with dementia, mental health conditions, and physical disabilities, as well as adults of varying ages. There is one significant concern to weigh carefully: the Safe domain was rated Requires Improvement at this most recent inspection. The published report text available for this assessment is limited, which means it is not possible to verify specific details about staffing levels, incident management, medicines, or the physical environment from the published findings alone. Before making a decision, ask the registered manager to explain exactly what the Requires Improvement rating in Safe relates to, what has been done to address it, and when the next inspection is expected. Check the actual staffing rota for a recent week, including nights, and ask what proportion of shifts were covered by agency staff.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stella House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stella House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in West Yorkshire
Stella House Residential Care Home – Expert Care in Pontefract
Stella House in Pontefract provides residential care for adults with a range of needs, including those under 65. The home supports people with dementia, mental health conditions and physical disabilities. Families considering the home will want to ask about staffing levels and care routines.
Who they care for
The home cares for younger adults alongside older residents, supporting people with physical disabilities and mental health conditions. Their dementia care forms part of their specialist provision.
For those living with dementia, the home offers specialist support as part of their residential care. Families may want to discuss specific approaches to personal care and daily routines.
“With such varied experiences reported, visiting Stella House and asking detailed questions about care practices will help families make an informed choice.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Stella House Residential Care Home scores 72 out of 100. The overall Good rating, achieved after a previous Requires Improvement, is an encouraging sign of progress, but the published inspection report contains very limited specific detail across all domains, which means many areas cannot be independently verified and families will need to ask direct questions on a visit.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Some families describe staff as caring and respectful, particularly during vulnerable times. Others have raised concerns about basic care standards, including delays with personal care support and hygiene routines.
What inspectors have recorded
Experiences with care delivery vary significantly between families. While some found staff attentive and engaged with residents, others reported concerns about training gaps and supervision levels.
How it sits against good practice
With such varied experiences reported, visiting Stella House and asking detailed questions about care practices will help families make an informed choice.
Worth a visit
Stella House Residential Care Home, on Cobblers Lane in Pontefract, was assessed in December 2025 and the report was published in March 2026. The home achieved an overall rating of Good, which is an improvement from its previous rating of Requires Improvement. Four of the five inspection domains, Effective, Caring, Responsive, and Well-led, were each rated Good. The home is registered for 40 beds and supports people living with dementia, mental health conditions, and physical disabilities, as well as adults of varying ages. There is one significant concern to weigh carefully: the Safe domain was rated Requires Improvement at this most recent inspection. The published report text available for this assessment is limited, which means it is not possible to verify specific details about staffing levels, incident management, medicines, or the physical environment from the published findings alone. Before making a decision, ask the registered manager to explain exactly what the Requires Improvement rating in Safe relates to, what has been done to address it, and when the next inspection is expected. Check the actual staffing rota for a recent week, including nights, and ask what proportion of shifts were covered by agency staff.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stella House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stella House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in West Yorkshire
Stella House Residential Care Home – Expert Care in Pontefract
Stella House in Pontefract provides residential care for adults with a range of needs, including those under 65. The home supports people with dementia, mental health conditions and physical disabilities. Families considering the home will want to ask about staffing levels and care routines.
Who they care for
The home cares for younger adults alongside older residents, supporting people with physical disabilities and mental health conditions. Their dementia care forms part of their specialist provision.
For those living with dementia, the home offers specialist support as part of their residential care. Families may want to discuss specific approaches to personal care and daily routines.
Management & ethos
Experiences with care delivery vary significantly between families. While some found staff attentive and engaged with residents, others reported concerns about training gaps and supervision levels.
“With such varied experiences reported, visiting Stella House and asking detailed questions about care practices will help families make an informed choice.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
