Dementia Care Home

Tenby House

28 Downview Road, Worthing, Sussex, BN11 4QH

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2018-05-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about how happy their loved ones seem here. They mention the friendly atmosphere and how residents appear genuinely content in their daily lives. It's the kind of place where respect for each person comes through in everything the staff do.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-05-18

  • Is this home safe?

    Good
    Tenby House received a Good rating for safety at its March 2021 inspection. The home is registered to provide nursing care for up to 32 people, including those with dementia and physical disabilities. No specific findings about staffing numbers, falls management, medication systems, or infection control are recorded in the published inspection text. The Good rating implies inspectors were satisfied with safety standards at the time of the visit, but no detailed evidence is available to confirm what they observed.
    Verified by inspector
  • Is the care effective?

    Good
    Tenby House was rated Good for effectiveness at its March 2021 inspection. This domain covers training, care planning, healthcare access, and food. The home lists dementia as a specialism, which implies staff training in this area was assessed. No specific detail about care plan content, GP access, medication review, or food quality is recorded in the published inspection text.
    Verified by inspector
  • Is this home caring?

    Good
    Tenby House received a Good rating for Caring at its March 2021 inspection. This domain covers staff warmth, dignity, respect, and how well the home supports independence. No inspector observations, resident quotes, or relative feedback are recorded in the published inspection text for this domain. The Good rating indicates inspectors were satisfied, but the absence of detail means the evidence base here is the rating itself rather than specific confirmed practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Tenby House received a Good rating for Responsiveness at its March 2021 inspection. This domain covers activities, individual engagement, and how well the home adapts to each person's needs. The home supports people with a range of needs including dementia, mental health conditions, and sensory impairment. No specific detail about the activity programme, one-to-one engagement, or how the home responds to individual requests is recorded in the published inspection text.
    Verified by inspector
  • Is the home well-led?

    Good
    Tenby House received a Good rating for Well-led at its March 2021 inspection. The registered manager is Mr Jatin Patel, who also holds the nominated individual role, indicating direct personal accountability for the home's performance. No specific observations about management visibility, staff culture, governance systems, or how the home handles complaints are recorded in the published inspection text. The Good rating implies inspectors were satisfied with leadership and oversight at the time of the visit.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Tenby House provides care for people over 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. For residents living with dementia, the home's emphasis on kindness and respect helps create a reassuring environment. Staff understand the importance of maintaining dignity while providing the specialized support each person needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Tenby House received a Good rating across all five inspection domains, which is a solid baseline. However, the published inspection text contains very little specific detail, so scores reflect the rating itself rather than verified observations, direct quotes, or specific examples.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about how happy their loved ones seem here. They mention the friendly atmosphere and how residents appear genuinely content in their daily lives. It's the kind of place where respect for each person comes through in everything the staff do.

Lens 02

What inspectors have recorded

The way this home runs day to day gives families confidence. They describe it as well-managed, with staff who consistently show kindness and respect in their approach to care.

Lens 03

How it sits against good practice

Sometimes the best recommendation comes from simply seeing how content someone is in their new home.

DCC Recommendation

Worth a visit

Tenby House, at 28 Downview Road, Worthing, was rated Good across all five inspection domains at its most recent inspection, published in April 2021. The home is registered for 32 beds and supports people living with dementia, mental health conditions, physical disabilities, and sensory impairment. The registered manager, who also holds the nominated individual role, is named in the inspection record, suggesting clear leadership accountability. The main limitation of this report is that the published inspection text contains very little specific detail. There are no recorded observations by inspectors, no quotes from residents or relatives, and no specific examples of how care is delivered day to day. A Good rating is reassuring, but it is not a substitute for seeing the home yourself. When you visit, pay particular attention to whether staff know your parent's name and preferred routines, how the home manages nights with 32 residents, and whether activity provision is genuinely tailored to people who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Tenby House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Tenby House says about itself

Where kindness and respect shape every single day

Tenby House – Your Trusted nursing home

When families describe the care at Tenby House in Worthing, they keep coming back to the same word: kind. This care home has built its reputation on treating every resident with genuine warmth and respect, creating an environment where people feel content and well looked after.

Care & specialisms

Who they care for

    Tenby House provides care for people over 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments.

    How they describe their dementia care

    For residents living with dementia, the home's emphasis on kindness and respect helps create a reassuring environment. Staff understand the importance of maintaining dignity while providing the specialized support each person needs.

    “Sometimes the best recommendation comes from simply seeing how content someone is in their new home.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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