Dementia Care Home

The Dean Neurological Centre | Elysium Healthcare

Tewkesbury Road, Gloucester, Gloucestershire, GL2 9EE

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-10-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality60
  • Healthcare75
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-10-12

  • Is this home safe?

    Good
    The Safe domain was rated Good at the July 2023 inspection. This rating covers staffing levels, medicines management, infection control, and how the home identifies and responds to risk. The improvement from the previous Requires Improvement rating suggests that concerns in this area were addressed before the most recent inspection. No specific figures for staffing ratios, incident logs, or medicines audit outcomes are reproduced in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers whether staff have the training and knowledge to meet residents' needs, whether care plans are detailed and kept up to date, and whether residents have access to healthcare professionals including GPs and specialists. The home lists dementia and neurological conditions as specialisms, which means inspectors would be looking for evidence of condition-specific training and care planning. No specific training records, care plan examples, or healthcare referral data are described in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers how staff interact with residents, whether people are treated with dignity and respect, and whether residents are supported to maintain their independence. A Good rating here requires inspectors to find evidence of kind, respectful, and unhurried staff interactions. No direct observations, resident quotes, or family testimony are reproduced in the published inspection summary for this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This covers whether the home tailors care to individual preferences, offers meaningful activities, responds to complaints, and makes provision for end-of-life care. Given the specialist neurological and dementia focus of this home, responsiveness to individual needs is particularly complex and important. No specific activity programmes, examples of personalised care, or end-of-life planning arrangements are described in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. This is also an improvement from the previous Requires Improvement rating. Two named individuals are recorded as accountable for the service: Mrs Susan Karen Field as registered manager and Ms Sheetal Shah as nominated individual. A stable, visible manager is one of the strongest predictors of sustained quality in a care home. The published text does not describe the manager's tenure, how long they have been in post, or how staff experience leadership on a day-to-day basis.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The centre specialises in neurological rehabilitation for adults with physical disabilities, including those with sensory impairments. They provide care for both younger adults under 65 and older residents, with specific expertise in dementia care alongside neurological conditions. The centre has experience caring for people living with dementia who also have neurological conditions. Their approach combines dementia support with specialist neurological care, recognising that people may need both types of expertise. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

The Dean Neurological Centre improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive shift. However, the published inspection text provides limited specific detail, so scores reflect the confirmed Good ratings rather than rich observational evidence.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

The Dean Neurological Centre, on Tewkesbury Road in Gloucester, was rated Good across all five inspection domains at its most recent inspection in July 2023. This is a significant improvement from its previous rating of Requires Improvement, and covers safety, effectiveness, the quality of care, responsiveness to residents, and leadership. The home is registered to support up to 60 people and specialises in neurological conditions, dementia, physical disabilities, and sensory impairment, for both adults over and under 65. The main uncertainty for families reading this report is that the published inspection summary is brief and contains very little specific detail: no direct observations, no resident or family quotes, and no figures on staffing ratios, food, activities, or the environment. A Good rating is genuinely positive and represents real scrutiny, but it tells you less than a richly evidenced report would. Before deciding, visit the home at a mealtime if you can, ask to see last week's actual staffing rota (not the template), and ask specifically how many staff are on the neurological unit overnight. For a specialist home of this kind, the answers to those questions will tell you as much as the overall rating does.

The three questions to ask when you visit

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In Their Own Words

How The Dean Neurological Centre | Elysium Healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Dean Neurological Centre | Elysium Healthcare says about itself

Specialist neurological rehabilitation centre in Gloucester for complex care needs

Nursing home in Gloucester: True Peace of Mind

The Dean Neurological Centre in Gloucester provides specialist care for people with neurological conditions and physical disabilities. The centre works with adults of all ages, including those under 65, and has experience supporting people with sensory impairments and dementia alongside their neurological care needs.

Care & specialisms

Who they care for

    The centre specialises in neurological rehabilitation for adults with physical disabilities, including those with sensory impairments. They provide care for both younger adults under 65 and older residents, with specific expertise in dementia care alongside neurological conditions.

    How they describe their dementia care

    The centre has experience caring for people living with dementia who also have neurological conditions. Their approach combines dementia support with specialist neurological care, recognising that people may need both types of expertise.

    “The Dean Neurological Centre welcomes enquiries from families seeking specialist neurological care in the Gloucester area.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

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    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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