Dementia Care Home

King William

Lowes Hill, Ripley, Derbyshire, DE5 3DW

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds28
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-08-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-08-09

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2022 inspection. This means inspectors were satisfied that risks to people were identified and managed, medicines were handled appropriately, and staffing was sufficient to keep people safe. The home had previously been rated Requires Improvement, so this Good rating reflects improvements made. No specific detail about incident logging, falls management, or infection control practices is available in the published report text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2022 inspection. This covers whether staff have the right training and knowledge, whether care plans reflect individual needs, and whether people have good access to healthcare professionals including GPs and specialists. The home lists dementia as a specialism, which means inspectors will have considered dementia-specific practice as part of this assessment. No specific observations about training content, care plan quality, or healthcare access are available in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2022 inspection. This domain covers whether staff are kind and compassionate, whether people are treated with dignity and respect, and whether people's independence is supported. A Good rating here means inspectors were satisfied with what they observed and heard from people living in the home and their families. No specific quotes, observations, or named examples of caring interactions are available in the published report text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2022 inspection. This covers whether people's individual needs and preferences are reflected in how care is delivered, whether activities are meaningful and varied, and whether end-of-life care is planned and compassionate. The home accommodates 28 people with a range of needs including dementia and physical disabilities. No specific information about the activities programme, individual engagement, or end-of-life planning is available in the published report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the February 2022 inspection, and this represents the most significant improvement from the previous Requires Improvement rating. The registered manager is Rachel Vicky Lacey, and the nominated individual is David Poxton. A Good Well-Led rating means inspectors were satisfied that governance systems are in place, that the culture supports good care, and that the service monitors quality and acts on what it learns. No specific information about management visibility, staff empowerment, or quality audit results is available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home caters to adults both under and over 65 who live with dementia or physical disabilities. For residents with dementia, the home provides specialised residential care as part of their services. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

The King William Care Home scores in the solid mid-range, reflecting a genuine improvement from a previous Requires Improvement rating to a Good across all five inspection domains. However, the inspection report text available contains very limited specific observations, quotes, or direct evidence, which means many scores reflect confirmed ratings rather than rich supporting detail.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

The King William Care Home, on Lowes Hill in Ripley, was inspected in February 2022 and rated Good across all five domains, including Safe, Effective, Caring, Responsive, and Well-Led. This represents a meaningful improvement from a previous Requires Improvement rating, which is an encouraging sign that the leadership team responded to earlier concerns and brought the home to a satisfactory standard. The home accommodates up to 28 people and is registered to support those living with dementia, physical disabilities, and a range of needs across both older and younger adults. The main caution for families is that the published inspection text provides very limited specific evidence, such as direct inspector observations, resident and family quotes, or concrete examples of care in practice. A Good rating confirms a satisfactory baseline, but it does not tell you what daily life actually feels like for your parent. Before making a decision, visit at a quieter time of day, ask how many permanent staff are on the dementia unit overnight, find out how often agency staff are used, and request to see a recent activity schedule alongside a care plan to understand how individual preferences are recorded and acted on.

The three questions to ask when you visit

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In Their Own Words

How King William describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What King William says about itself

Care home in Ripley supporting residents with dementia and physical needs

Residential home in Ripley: True Peace of Mind

The King William Care Home in Ripley provides residential care for adults with dementia and physical disabilities. Located in the East Midlands, the home accepts both younger adults under 65 and older residents who need specialised support.

Care & specialisms

Who they care for

    The home caters to adults both under and over 65 who live with dementia or physical disabilities.

    How they describe their dementia care

    For residents with dementia, the home provides specialised residential care as part of their services.

    “If you're considering The King William for someone you care about, spending time there yourself will help you understand if it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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