The Mews | We Change Lives
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds25
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-03-02
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe feeling welcomed into daily life at the home, with relatives encouraged to join in activities alongside residents. One family member was particularly pleased to see their relative adapt quickly to life at The Mews, maintaining a sense of contentment over time.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership73
- Resident happiness70
What inspectors found
Inspected 2019-03-02
Is this home safe?
Is the care effective?
The Mews was rated Good for Effective at its February 2021 inspection. This domain covers training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which implies a baseline expectation of staff training in dementia care. No detail about training content, GP access arrangements, care plan review frequency, or food quality is included in the published summary. The monitoring review of July 2023 did not trigger a reassessment.Is this home caring?
The Mews received a Good rating for Caring at its February 2021 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No direct inspector observations, resident quotes, or family comments are included in the published inspection summary. The monitoring review of July 2023 found no evidence to change this rating. Staff warmth is the single most important factor in family satisfaction with a care home.Is the home responsive?
The Mews was rated Good for Responsive at its February 2021 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. The home has a specialism in dementia, which means activities should ideally be tailored to individual ability rather than relying solely on group sessions. No detail about the activities programme, one-to-one engagement, or end-of-life planning is included in the published summary.Is the home well-led?
The Mews was rated Good for Well-led at its February 2021 inspection. The service is run by We Change Lives (WCL), with Emma Jane Norman as the registered manager and Philip Sermon as the nominated individual. A named, registered manager in post is a positive structural indicator. No detail about the management culture, staff feedback mechanisms, governance processes, or how the home learns from incidents is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The Mews provides care for adults over 65 as well as younger adults who need support. The home also cares for people living with dementia. As a home that supports people with dementia, The Mews works with residents at different stages of their journey. Families considering dementia care here may want to discuss the home's approach to supporting residents as their needs change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Mews holds a Good rating across all five inspection domains, which is encouraging, but the published inspection report contains very limited specific detail, so scores reflect general positive findings rather than rich, observed evidence. Families should use a visit to verify what the inspection text cannot confirm.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Some families describe feeling welcomed into daily life at the home, with relatives encouraged to join in activities alongside residents. One family member was particularly pleased to see their relative adapt quickly to life at The Mews, maintaining a sense of contentment over time.
What inspectors have recorded
Views on staffing and management vary among families. While some feel the staffing levels are adequate, others have raised concerns about whether there are enough staff to manage both resident safety and family communication effectively.
How it sits against good practice
If you're considering The Mews for someone you love, visiting in person will help you get a feel for whether it's the right fit for your family's needs.
Worth a visit
The Mews, on Honiton Way in Warrington, was rated Good across all five inspection domains at its last full inspection in February 2021. The home is run by We Change Lives (WCL), has a named registered manager in post, and holds a specialism in dementia care alongside general residential care for adults over and under 65. A monitoring review carried out in July 2023 found no evidence requiring a reassessment of those ratings, meaning the Good judgement remains current. The main limitation here is that the published inspection report provides very little specific detail: no direct observations, no resident or family quotes, and no data on staffing ratios, night cover, or activities. A Good rating is a meaningful baseline, but it tells you what inspectors found on one day in 2021. Before choosing this home, visit in person, ask to see last week's actual staffing rota rather than a template, speak to a relative of a current resident if the manager can arrange it, and observe how staff interact with residents in corridors and communal areas. These are the things that matter most and that an inspection summary alone cannot answer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Mews | We Change Lives measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Mews | We Change Lives describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A Warrington care home with dedicated staff working through some challenges
Residential home in Warrington: True Peace of Mind
Families considering The Mews in Warrington often mention the caring nature of the staff who work there. This care home supports older adults and those living with dementia, with several relatives noting how approachable they find the care workers. While some families have expressed concerns about certain aspects of care, others have seen their loved ones settle in well.
Who they care for
The Mews provides care for adults over 65 as well as younger adults who need support. The home also cares for people living with dementia.
As a home that supports people with dementia, The Mews works with residents at different stages of their journey. Families considering dementia care here may want to discuss the home's approach to supporting residents as their needs change.
“If you're considering The Mews for someone you love, visiting in person will help you get a feel for whether it's the right fit for your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Mews holds a Good rating across all five inspection domains, which is encouraging, but the published inspection report contains very limited specific detail, so scores reflect general positive findings rather than rich, observed evidence. Families should use a visit to verify what the inspection text cannot confirm.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Some families describe feeling welcomed into daily life at the home, with relatives encouraged to join in activities alongside residents. One family member was particularly pleased to see their relative adapt quickly to life at The Mews, maintaining a sense of contentment over time.
What inspectors have recorded
Views on staffing and management vary among families. While some feel the staffing levels are adequate, others have raised concerns about whether there are enough staff to manage both resident safety and family communication effectively.
How it sits against good practice
If you're considering The Mews for someone you love, visiting in person will help you get a feel for whether it's the right fit for your family's needs.
Worth a visit
The Mews, on Honiton Way in Warrington, was rated Good across all five inspection domains at its last full inspection in February 2021. The home is run by We Change Lives (WCL), has a named registered manager in post, and holds a specialism in dementia care alongside general residential care for adults over and under 65. A monitoring review carried out in July 2023 found no evidence requiring a reassessment of those ratings, meaning the Good judgement remains current. The main limitation here is that the published inspection report provides very little specific detail: no direct observations, no resident or family quotes, and no data on staffing ratios, night cover, or activities. A Good rating is a meaningful baseline, but it tells you what inspectors found on one day in 2021. Before choosing this home, visit in person, ask to see last week's actual staffing rota rather than a template, speak to a relative of a current resident if the manager can arrange it, and observe how staff interact with residents in corridors and communal areas. These are the things that matter most and that an inspection summary alone cannot answer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Mews | We Change Lives measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Mews | We Change Lives describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A Warrington care home with dedicated staff working through some challenges
Residential home in Warrington: True Peace of Mind
Families considering The Mews in Warrington often mention the caring nature of the staff who work there. This care home supports older adults and those living with dementia, with several relatives noting how approachable they find the care workers. While some families have expressed concerns about certain aspects of care, others have seen their loved ones settle in well.
Who they care for
The Mews provides care for adults over 65 as well as younger adults who need support. The home also cares for people living with dementia.
As a home that supports people with dementia, The Mews works with residents at different stages of their journey. Families considering dementia care here may want to discuss the home's approach to supporting residents as their needs change.
Management & ethos
Views on staffing and management vary among families. While some feel the staffing levels are adequate, others have raised concerns about whether there are enough staff to manage both resident safety and family communication effectively.
“If you're considering The Mews for someone you love, visiting in person will help you get a feel for whether it's the right fit for your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
