Queen's Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-01-05
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth52
- Compassion & dignity52
- Cleanliness52
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership55
- Resident happiness50
What inspectors found
Inspected 2019-01-05
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2018 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well staff understand individual needs. No specific findings were published: there are no details about dementia training programmes, GP visiting frequency, care plan content, or food provision. The rating has not been re-examined since 2018.Is this home caring?
The Caring domain was rated Good at the December 2018 inspection. This domain covers staff warmth, dignity, respect, and how well staff support residents' independence. No inspector observations, resident quotes, or relative comments were published. There is no specific evidence about whether staff use preferred names, how they respond to distress, or how privacy is protected during personal care.Is the home responsive?
The Responsive domain was rated Good at the December 2018 inspection. This domain covers activities, individual engagement, complaint handling, and end-of-life care. No specific activities were named in the published findings, and there is no detail about how the home tailors engagement for people with more advanced dementia who cannot join group sessions. No complaints data or end-of-life care information was published.Is the home well-led?
The Well-Led domain was rated Good at the December 2018 inspection. A registered manager, Mrs Paula Watson, and a nominated individual, Ms Deborah Napier-Reynolds, are both named in the registration record. No specific details about the management culture, staff empowerment, governance systems, or how the home responds to complaints were published. The monitoring review in July 2023 confirmed no new concerns had emerged, but this was a desk-based review of data rather than a new inspection.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for people over 65, with particular experience supporting those living with dementia. For residents with dementia, the team brings the same respectful, person-centred approach that defines their end-of-life care. Staff understand the importance of maintaining dignity and connection throughout the dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Queens Residential Care Home holds a Good rating across all five inspection domains, but the published report contains very little specific observational detail. Scores reflect the positive overall rating tempered by the absence of concrete evidence on which to build higher confidence.
Homes in Yorkshire & Humberside typically score 68–82.Worth a visit
The Queens Residential Care Home at 271 Queen Street, Withernsea was rated Good across all five inspection domains at its last inspection in December 2018, with that rating confirmed as still current following a monitoring review in July 2023. The home is registered to care for 46 people, including those living with dementia, and is run by Chaptercare Limited with a named registered manager and nominated individual in post. The honest limitation here is that the published inspection report contains very little specific detail: no inspector observations, no resident or relative quotes, and no data on staffing ratios, activities, food, or environment. A Good rating is a meaningful reassurance, but it is now more than six years old. Before making a decision, visit the home at an unannounced time, ask to see the staffing rota for a recent week including nights, ask how dementia care is tailored to individuals, and request a copy of a sample (anonymised) care plan. Use the questions in the checklist above as your starting point.
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In Their Own Words
How Queen's Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity matters most in life's final chapter
The Queens Residential Care Home – Your Trusted residential home
When someone you love needs round-the-clock care, you want to know they'll be treated with genuine respect. The Queens Residential Care Home in Withernsea provides exactly that kind of thoughtful support for older people, including those living with dementia. What stands out here is how the team approaches end-of-life care — with real attentiveness and humanity.
Who they care for
The home specialises in caring for people over 65, with particular experience supporting those living with dementia.
For residents with dementia, the team brings the same respectful, person-centred approach that defines their end-of-life care. Staff understand the importance of maintaining dignity and connection throughout the dementia journey.
“If you'd like to get a feel for The Queens yourself, arranging a visit can help you see firsthand how they care for their residents.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Queens Residential Care Home holds a Good rating across all five inspection domains, but the published report contains very little specific observational detail. Scores reflect the positive overall rating tempered by the absence of concrete evidence on which to build higher confidence.
Homes in Yorkshire & Humberside typically score 68–82.Worth a visit
The Queens Residential Care Home at 271 Queen Street, Withernsea was rated Good across all five inspection domains at its last inspection in December 2018, with that rating confirmed as still current following a monitoring review in July 2023. The home is registered to care for 46 people, including those living with dementia, and is run by Chaptercare Limited with a named registered manager and nominated individual in post. The honest limitation here is that the published inspection report contains very little specific detail: no inspector observations, no resident or relative quotes, and no data on staffing ratios, activities, food, or environment. A Good rating is a meaningful reassurance, but it is now more than six years old. Before making a decision, visit the home at an unannounced time, ask to see the staffing rota for a recent week including nights, ask how dementia care is tailored to individuals, and request a copy of a sample (anonymised) care plan. Use the questions in the checklist above as your starting point.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Queen's Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Queen's Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity matters most in life's final chapter
The Queens Residential Care Home – Your Trusted residential home
When someone you love needs round-the-clock care, you want to know they'll be treated with genuine respect. The Queens Residential Care Home in Withernsea provides exactly that kind of thoughtful support for older people, including those living with dementia. What stands out here is how the team approaches end-of-life care — with real attentiveness and humanity.
Who they care for
The home specialises in caring for people over 65, with particular experience supporting those living with dementia.
For residents with dementia, the team brings the same respectful, person-centred approach that defines their end-of-life care. Staff understand the importance of maintaining dignity and connection throughout the dementia journey.
Management & ethos
The care team here seems to understand what matters most during difficult times. When residents are nearing the end of their lives, staff maintain consistent, attentive support without leaving gaps in care. Families describe the team as approachable and considerate, treating both residents and their loved ones with genuine warmth.
“If you'd like to get a feel for The Queens yourself, arranging a visit can help you see firsthand how they care for their residents.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
