Tollesby Hall Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds55
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-06-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff who treat residents as individuals, building genuine connections that go beyond basic care tasks. During difficult end-of-life journeys, the team supports both residents and families with sensitivity, allowing overnight stays and keeping everyone informed about care decisions.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-06-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2025 inspection. This domain covers training, care planning, nutrition, and access to healthcare professionals. Dementia is listed as a specialism for the home. No specific findings about training content, care plan quality, food provision, or GP access are included in the published summary.Is this home caring?
The Caring domain was rated Good at the October 2025 inspection. This domain covers staff warmth, dignity, respect for privacy, and how well staff know the people they support as individuals. No direct observations, specific examples, or quotes from residents or relatives are included in the published summary.Is the home responsive?
The Responsive domain was rated Good at the October 2025 inspection. This domain covers activities and engagement, whether care is tailored to individuals, and how the home supports people at the end of life. No specific information about the activities programme, individual engagement, or end-of-life care arrangements is included in the published summary.Is the home well-led?
The Well-led domain was rated Good at the October 2025 inspection. The home is registered with two named registered managers and a nominated individual, suggesting a structured leadership arrangement. The improvement from Requires Improvement to Good across all domains indicates that leadership responded to earlier concerns. No further detail about management culture, staff empowerment, or governance systems is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The home caters for adults of all ages with physical disabilities, sensory impairments and complex nursing needs. Round-the-clock qualified nurses provide specialist care for conditions requiring close medical supervision. Staff support residents living with dementia alongside other complex health conditions. The team works to maintain each person's dignity and comfort as their needs change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Tollesby Hall Nursing Home has moved from a Requires Improvement rating to Good across all five domains at its most recent inspection in October 2025. The score reflects genuine positive progress but is moderated by limited specific detail in the published findings, meaning there is more to verify directly with the home.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe staff who treat residents as individuals, building genuine connections that go beyond basic care tasks. During difficult end-of-life journeys, the team supports both residents and families with sensitivity, allowing overnight stays and keeping everyone informed about care decisions.
What inspectors have recorded
The nursing team brings experience in managing complex medical conditions, from heart problems to palliative care needs. Staff pay attention to the details that matter, working to keep residents comfortable and maintain their dignity through challenging health situations.
How it sits against good practice
Understanding what matters most in nursing care takes time — why not arrange a visit to see if Tollesby Hall could be the right fit for your family?
Worth a visit
Tollesby Hall Nursing Home, on Slip In Bank in Middlesbrough, was rated Good across all five inspection domains at its most recent assessment on 20 October 2025, with the report published in December 2025. This is a meaningful improvement: the home had previously declined to Requires Improvement, so returning to Good across every domain suggests that leadership identified what was wrong and addressed it. The home is registered for 55 beds and cares for people over and under 65, including those living with dementia, physical disabilities, and sensory impairment. The main uncertainty here is that the published inspection summary provides domain ratings but very little specific observational detail, direct quotes, or named examples of good practice. That makes it harder to paint a clear picture of what daily life actually looks like for your mum or dad. When you visit, ask to see the full inspection report, request a walk-through of the dementia unit at a time when activities are running, and speak directly to a carer rather than only to a manager. Pay particular attention to how staff interact with residents in corridors and communal areas, whether the pace feels unhurried, and how the home responds to your questions about night staffing and agency cover.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tollesby Hall Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tollesby Hall Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where nursing expertise meets genuine warmth for complex care needs
Dedicated nursing home Support in Middlesbrough
When your loved one needs skilled nursing care, finding somewhere that combines medical competence with real compassion feels crucial. Tollesby Hall Nursing Home in Middlesbrough provides round-the-clock nursing for residents with complex health conditions, including dementia, physical disabilities and sensory impairments. The home welcomes both younger adults and those over 65, creating a community where different generations live alongside each other.
Who they care for
The home caters for adults of all ages with physical disabilities, sensory impairments and complex nursing needs. Round-the-clock qualified nurses provide specialist care for conditions requiring close medical supervision.
Staff support residents living with dementia alongside other complex health conditions. The team works to maintain each person's dignity and comfort as their needs change.
“Understanding what matters most in nursing care takes time — why not arrange a visit to see if Tollesby Hall could be the right fit for your family?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Tollesby Hall Nursing Home has moved from a Requires Improvement rating to Good across all five domains at its most recent inspection in October 2025. The score reflects genuine positive progress but is moderated by limited specific detail in the published findings, meaning there is more to verify directly with the home.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe staff who treat residents as individuals, building genuine connections that go beyond basic care tasks. During difficult end-of-life journeys, the team supports both residents and families with sensitivity, allowing overnight stays and keeping everyone informed about care decisions.
What inspectors have recorded
The nursing team brings experience in managing complex medical conditions, from heart problems to palliative care needs. Staff pay attention to the details that matter, working to keep residents comfortable and maintain their dignity through challenging health situations.
How it sits against good practice
Understanding what matters most in nursing care takes time — why not arrange a visit to see if Tollesby Hall could be the right fit for your family?
Worth a visit
Tollesby Hall Nursing Home, on Slip In Bank in Middlesbrough, was rated Good across all five inspection domains at its most recent assessment on 20 October 2025, with the report published in December 2025. This is a meaningful improvement: the home had previously declined to Requires Improvement, so returning to Good across every domain suggests that leadership identified what was wrong and addressed it. The home is registered for 55 beds and cares for people over and under 65, including those living with dementia, physical disabilities, and sensory impairment. The main uncertainty here is that the published inspection summary provides domain ratings but very little specific observational detail, direct quotes, or named examples of good practice. That makes it harder to paint a clear picture of what daily life actually looks like for your mum or dad. When you visit, ask to see the full inspection report, request a walk-through of the dementia unit at a time when activities are running, and speak directly to a carer rather than only to a manager. Pay particular attention to how staff interact with residents in corridors and communal areas, whether the pace feels unhurried, and how the home responds to your questions about night staffing and agency cover.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tollesby Hall Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tollesby Hall Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where nursing expertise meets genuine warmth for complex care needs
Dedicated nursing home Support in Middlesbrough
When your loved one needs skilled nursing care, finding somewhere that combines medical competence with real compassion feels crucial. Tollesby Hall Nursing Home in Middlesbrough provides round-the-clock nursing for residents with complex health conditions, including dementia, physical disabilities and sensory impairments. The home welcomes both younger adults and those over 65, creating a community where different generations live alongside each other.
Who they care for
The home caters for adults of all ages with physical disabilities, sensory impairments and complex nursing needs. Round-the-clock qualified nurses provide specialist care for conditions requiring close medical supervision.
Staff support residents living with dementia alongside other complex health conditions. The team works to maintain each person's dignity and comfort as their needs change.
Management & ethos
The nursing team brings experience in managing complex medical conditions, from heart problems to palliative care needs. Staff pay attention to the details that matter, working to keep residents comfortable and maintain their dignity through challenging health situations.
The home & environment
Residents enjoy a varied menu with options to suit different dietary needs. The home organises activities like bingo and painting sessions, plus trips out to local gardens and the seaside. Bedrooms can be personalised with familiar possessions and photos.
“Understanding what matters most in nursing care takes time — why not arrange a visit to see if Tollesby Hall could be the right fit for your family?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
