Dementia Care Home

Westerleigh Residential Home

Scott Street, Stanley, Durham, DH9 8AD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds58
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities
  • Last inspected2023-06-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a place where visits feel natural and welcomed. Whether you're popping in daily or traveling from further away, you'll find staff who understand that staying connected matters.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-06-14

  • Is this home safe?

    Not yet rated
    The January 2025 inspection rated the Safe domain as Good. This indicates that, in inspectors' judgement, medicines were managed appropriately, risks to residents were identified and addressed, and staffing was sufficient. However, no specific observations, staffing numbers, or incident management examples are included in the published text. The home supports 58 residents with a range of complex needs including dementia and mental health conditions, which makes night staffing arrangements a particularly important question.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the January 2025 inspection. This covers training, care planning, access to healthcare professionals, and nutritional support. The home lists dementia, learning disabilities, mental health conditions, and physical disabilities as specialisms, which implies staff require a broad range of training. No specific examples of care plan content, GP access arrangements, or dementia training programmes are included in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the January 2025 inspection. This rating covers how staff treat residents, whether dignity and privacy are respected, and whether residents are supported to maintain independence. No direct observations, such as whether staff knock before entering rooms or use preferred names, are recorded in the published text. No resident or relative testimony is included.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the January 2025 inspection. This domain covers whether the home tailors care to individual needs, provides meaningful activities, and handles complaints effectively. The home supports a diverse group of residents including those with dementia, learning disabilities, and mental health conditions. No detail about the activities programme, one-to-one engagement, or how the home responds to changing needs is included in the published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the January 2025 inspection. A named registered manager, Ms Andrea Huntington, is recorded as in post, and a nominated individual, Miss Karen Harkin, is identified at provider level. This governance structure is a positive indicator. The home's overall rating improved from Requires Improvement to Good, which suggests leadership had addressed earlier concerns. No detail about management visibility, staff culture, or how the home handles complaints and incidents is included in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Westerleigh supports adults across different ages and needs, from younger adults with learning disabilities or mental health conditions to older residents living with dementia or physical disabilities. For residents living with dementia, the home provides specialist support as part of their wider care approach. The experienced team works with families to maintain connections and quality of life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

All five domains were rated Good at the most recent assessment in January 2025, which is a positive recovery from the earlier Requires Improvement rating. However, the published report contains very limited specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a place where visits feel natural and welcomed. Whether you're popping in daily or traveling from further away, you'll find staff who understand that staying connected matters.

Lens 02

What inspectors have recorded

The staff bring years of experience to their work here. Families mention how the team seems settled and content in their roles, which often translates to consistent care.

Lens 03

How it sits against good practice

It's worth arranging a visit to see how Westerleigh might work for your family's situation.

DCC Recommendation

Worth a visit

Westerleigh, on Scott Street in Stanley, was assessed in January 2025 and received a Good rating across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from the earlier Requires Improvement overall rating, and it covers a home registered to support a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities across 58 beds. The home is operated by Akari Care Limited, and a registered manager is in post. The main limitation of this report is that the published summary contains very little specific detail. No inspector observations, resident quotes, or relative testimony are reproduced, which means a Good rating tells you the home met the required standard but does not tell you what daily life actually looks like for your parent. Before making a decision, visit the home, ask to see the actual staffing rota for the past two weeks including nights, and ask the manager directly how the team supports residents with dementia who become distressed. The gap between this inspection and the previous Requires Improvement rating is worth exploring: ask what changed and what monitoring is now in place to make sure the improvement holds.

The three questions to ask when you visit

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In Their Own Words

How Westerleigh Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westerleigh Residential Home says about itself

Where families stay connected through every stage of care

Compassionate Care in Stanley at Westerleigh

When you're looking for care that keeps your family close, Westerleigh in Stanley offers something reassuring. This North East care home welcomes families as active partners in their loved ones' daily life, whether someone's staying for respite or making it their permanent home. The doors here are always open to visitors.

Care & specialisms

Who they care for

    Westerleigh supports adults across different ages and needs, from younger adults with learning disabilities or mental health conditions to older residents living with dementia or physical disabilities.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist support as part of their wider care approach. The experienced team works with families to maintain connections and quality of life.

    “It's worth arranging a visit to see how Westerleigh might work for your family's situation.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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