Dementia Care Home

Winsford House

43 St Pauls Road, Clacton On Sea, Essex, CO15 6AU

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds38
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-03-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about seeing genuine warmth between staff and residents — the kind of natural, cheerful interactions that suggest real relationships have formed. Residents are encouraged to bring their own furniture and decorations, creating spaces that feel personal rather than institutional. The home organises various activities, from arts and crafts sessions to entertainment events, and residents can enjoy time in the garden when weather permits.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-03-04

  • Is this home safe?

    Good
    The home was rated Good for safety at the February 2021 inspection. No detail about specific safety observations, medicines management, falls records, or infection control practices is available in the published report. A monitoring review in July 2023 found no new evidence of safety concerns. The home is registered to care for 38 people, including those living with dementia, making staffing levels and night cover particularly important considerations.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the February 2021 inspection. No specific detail about care plan quality, GP access frequency, medication management, dementia training content, or food provision is recorded in the published report. The home's specialisms include dementia care for both adults over and under 65, which requires specific staff training and tailored care planning.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at the February 2021 inspection. No direct inspector observations about staff warmth, dignity in personal care, use of preferred names, or response to distress are recorded in the published report. No resident or relative quotes were captured in the available findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the February 2021 inspection. No specific information about activities programming, individual engagement for people with advanced dementia, complaints handling, or end-of-life planning is recorded in the published findings. The home cares for people with dementia, which makes tailored, individual activity provision particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for well-led at the February 2021 inspection. Named leadership is confirmed: Mrs Zoe Ann Roberts is the registered manager and Mr Prabhakaran Bhaskar is the nominated individual. A monitoring review in July 2023 found no evidence requiring a reassessment of the rating. No detail about manager visibility, staff culture, governance processes, or how the home handles complaints and incidents is available in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those living with dementia. This broad experience means they work with people at different life stages and with varying care needs. Staff show familiarity and comfort when supporting residents with dementia, building relationships that families describe as warm and natural. The team appears to understand the importance of maintaining connection and cheerfulness in daily interactions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Every domain was rated Good at the last inspection in February 2021, which is a positive baseline. However, the published report contains almost no specific observations, quotes, or detail, so scores reflect a confirmed but unverified Good rating rather than strong evidence of what daily life is actually like.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about seeing genuine warmth between staff and residents — the kind of natural, cheerful interactions that suggest real relationships have formed. Residents are encouraged to bring their own furniture and decorations, creating spaces that feel personal rather than institutional. The home organises various activities, from arts and crafts sessions to entertainment events, and residents can enjoy time in the garden when weather permits.

Lens 02

What inspectors have recorded

The manager makes themselves available to families who want to discuss their loved one's care or raise any concerns. Some families have found this accessibility helpful when navigating the complexities of care decisions. However, it's worth noting that experiences of management responsiveness have varied considerably, and some families have raised serious concerns about how issues have been handled.

Lens 03

How it sits against good practice

As with any care decision, visiting Winsford Care Ltd will help you form your own impressions of whether it might suit your loved one's needs and preferences.

DCC Recommendation

Worth a visit

Winsford Care Ltd, at 43 St Pauls Road, Clacton on Sea, was rated Good across all five domains at its last full inspection in February 2021. A monitoring review in July 2023 found no evidence requiring a change to that rating. Named leadership is in place, with a registered manager and a nominated individual both confirmed as active. The overall Good rating is a meaningful baseline and a clear positive starting point. The main limitation here is that the published inspection report contains almost no specific observations, family or resident quotes, or detail about daily life in the home. A Good rating tells you the inspector found nothing seriously wrong; it does not tell you whether the staff are warm, the food is good, or your parent would be happy there. This home is 38 beds and cares for people with dementia as well as other adults, so staffing levels and dementia-specific practice are especially worth probing. Before making a decision, visit in person, ask to see last week's actual rota (not the template), and request specific information about dementia training for all care staff.

The three questions to ask when you visit

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In Their Own Words

How Winsford House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Winsford House says about itself

Personal touches and friendly faces in Clacton care

Residential home in Clacton On Sea: True Peace of Mind

When families visit Winsford Care Ltd in Clacton, they often notice the personal touches that make each room feel individual. This care home supports adults of all ages, with particular experience in dementia care. The team here understands that moving into care is a big adjustment, and they work to help residents feel settled and comfortable.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those living with dementia. This broad experience means they work with people at different life stages and with varying care needs.

    How they describe their dementia care

    Staff show familiarity and comfort when supporting residents with dementia, building relationships that families describe as warm and natural. The team appears to understand the importance of maintaining connection and cheerfulness in daily interactions.

    “As with any care decision, visiting Winsford Care Ltd will help you form your own impressions of whether it might suit your loved one's needs and preferences.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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